The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
The shipment charge is more expensive than other similar services
So many shipping companies not allowing payment completion which is irritating
Fast service but the shipping price is significantly high
The shipping fees are so expensive, this is ridiculous
Happy with service and communication so far thankyou
Wonderful service. Very quick response time and always extremely helpful. Thank you.
Great service, fast and efficient. Love the re-packing option.
Great service! Very happy, will be using again in the near future.
Awesome platform and exceptional customer service/support.
Wish to get lower shipping price for bigger packages
Amazing service, quick shipments. You guys have been awesome!
The Card verification process is not intuitive. But great service overall...
Very Good site... but web pages are slow to load after clicking the "next" boxes.
Steep charges, but an otherwise impressive experience, thank you.
The process was really smooth, thank you stackry team!
Just a great service -- clear, reliable, quick, good value. Love it.
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Hi Hussain. Thank you for your review. I apologize that you were not satisfied with our services. I investigated your account history and did not see any issues reported. We would like to investigate your issues further to see where we went wrong and what we can do to help gain your trust back. Please email us at support@stackry.com and ask for Adel to discuss further. Have a nice day!