Overview
Stackry has a rating of 4.4 stars from 20,672 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stackry most frequently mention great service, shipping options and easy process. Stackry ranks 1st among Mail Forwarding sites.
Been nusing Stackry since 2021, and they never failed to exceed my expectations! Their CS is amazing and it is folks such as Veronica Vonn who always goes extra miles to provide quick help is the reason why Stackry is what it is today! Thanks again!
Chuck was very helpful in my question. Do appreciate the good service. One thing would be nice would maybe be weekly reminders when you have items at stackry so you don't forget, i know you have them for days left in storage but would be nice for a weekly reminder to get something simple like
Packages total #
Are any accrueing storage fees ( Yes, No) current Storage costs ( total)
Would be nice
Bernhard
Very good, quick and easy and accomodating. Awaiting the package with eagerness.
Love love love Stackry! Customer service has been absolutely fantastic! Everything is easy to access.
They outright lie about the weight of packages so that they can charge higher shipping rates which is fraud. In my experience it was more than double the actual weight. This is based on not only the previous carrier that delivered the package to their warehouse but photographic evidence provided by their own employees of the scale in their own warehouse. I contacted customer support and they literally couldn't care less, tripping over themselves to make illogical desperate excuses while trying to upsell me on services I didn't need or want then deliberately dodged tough questions they didn't want to answer. Pathetic excuse for a business with zero ethical integrity. Avoid if you have any self respect and prefer not to throw your money in the trash by supporting their scam.
Stackry is the best reshipper in the market...I have tried others and none are even close for their easy system, their responsiveness when I need help, best pricing. Stackry really is the best...
Good and perfekt. But rate is very expensive and we hope you can bring it Down in future.
Good service but not answering machine.
Always a pleasure working with the Team they are professional and polite always thank you
This service is very easy and reliable and is saving me a lot of hassle and money. :D
The service is good, but it would have been better if the package reparation was a little bit faster
Fantastic! Easy to navigate and quick to sort out. Highly recommend it.
Never had an issue. Super quick to process my shipment request & as always, excellent value for money. In fact, it came to half of what I had estimated so I'm thrilled. Thanks again, Stackry!
I've just used Stackry for the first time and I'm very pleased at the experience so far. I was notified a day after my package arrived at the facility that it was in my locker--with where I purchased it from informing me the day before. The process was really simple with only four steps required to ship the item out from my locker & it went really smoothly. Loved the option to re-pack the item if the original box was too big. Shipping was really affordable, too! If I had paid shipping from the original place my item came from (which they don't offer to the uk), it would have cost at least 2-3 times more. So happy with what it came to for the cheapest option. Will definitely be using Stackry again!
It was fast and easy. Loved it and wil definitely recommend to friends and family
Hello Zakariya. Thank you for taking the time to leave Stackry a review. We appreciate your feedback and are glad to hear that you had a positive experience with our service. We're looking forward to serving you again in the future! ❤️
Great experience I have used this successful and i appreciate all the delivery services.
Chuck was a great help.
Fixed my query promptly
Great service
Stackry is easy to use and lets me shop stores that don't ship to me. Love it!
Hi Nicole. Thank you for taking the time to leave Stackry a review. We appreciate your feedback and are glad to hear that you had a positive experience with our service.
Brilliant service all round. Quick to notify when a package arrives, and fast efficient consolidation service. Thank you!
Thank you, Dan, for being a valued customer and taking the time to leave us a review. We're thrilled to hear that you've had a positive experience with our service, and we're glad you've found us to be fast and efficient. We look forward to serving you again in the future!
Consolidation fee over double or more, making stackry less competitive - no offers for being a regular user etc, will be looking for an alternative
My order cane incomplete! Stackry STOLE my packages and claim orders were delivered incomplete by the initial supplier! Needless to say, the WORST customer experience ever! These people piss you off and doesn't do their jobs right! They never replies to emails and they purposely keep you waiting on chat without giving you a proper response. DO NOT GET SCAMMED. Paid a huge sum to ship my packages and most items weren't even in there when delivered. THIEVES SITTING ON THRONES AT STACKRY!
Hi Chandinee. Thank you for your feedback. Sorry to hear you did not have a good experience using our service. We understand it is frustrating to receive an incomplete shipment. I looked into your account history and see a complete investigation was performed by Stackry's claim department. This investigation included a review of the video footage of the consolidation. Based on our findings, it was discovered to be a retailer error. The video footage shows all items received at Stackry were packed into the consolidated box. Sufficient evidence was sent to you by the claims department to support this. Based on the conclusion, sadly the claim was denied and we respectfully ask you to inquire with the retailer. Perhaps the retailer will offer a refund or replacement items to fulfill the order you placed. Again we are very sorry this happened to your order, but please know we determined the mistake did not occur at Stackry.
Straight forward instructions and smooth process. Was happy with my last order, so here I am again 😃
Brilliant service all round. Highly recommended. Thank you so much!
Always a no hassle brilliant service. Thank you!
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- Nashua, NH, United States
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Business Highlights
- No membership or signup fees
- Consolidate packages to one shipment
- Shop any retailer in the U.S.!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Toufic. Thank you for taking the time to share your feedback about our service. We appreciate your business. Sorry to hear you were not happy with the processing times. I see the consolidation was requested on a Friday before Stackry is closed for the weekend, so this closing contributed to the delay. We always hope to achieve faster completion time, but due to many different circumstances, that isn't always possible. We'll continue to do our best for you and all our customers. If you need help in the future, please email us at support@stackry.com and you will be helped by the best customer service in the industry!