Stackry has a rating of 4.4 stars from 20,672 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stackry most frequently mention great service, shipping options and easy process. Stackry ranks 1st among Mail Forwarding sites.
All good. Fast reliable. Always on time. Communication is great. Recommended
Perfect as usual. Usually a week turnaround from US to UK. Always a pleasure.
Absolutely love this service, so happy i found it! I've recommended it to lots of my friends who have all had good things to say about it, too
Great service as always but it's getting more expensive...
Hi Guillaume! Thank you for taking the time to leave us a review. We appreciate your business and feedback. We understand that shipping costs can be a concern for our customers. We're constantly working to balance our prices with the high-quality service we strive to provide. I took a look at your account history and see your latest shipment was much larger than previous shipments. The prices are based on the size and weight of the shipment. Compared to our competitors, we have no membership or receiving fees, free 45 day storage, and 0% US sales tax on purchases shipped to our warehouse. We hope you continue to use our services. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.
Stackry is my best option to transport good from the US. We've also had some problems but I loved how the managers and the client support specialists intervened to sort things out very fast. 2 years happy client here.
Items are not packed well and are just thrown into the box.
All else is ok
FANTASTIC SERVICE
TIMELY AND PROFESSIONAL COMPARED TO OTHER FREIGHT FORWARDERS.
WOULD DEFINITELY RECOMMEND.
I used their repacking service (that they charge $5 for), which they claim will save on size and dimensions of the parcel, and ultimately save shipping cost.
What happened? They claimed that the weight doubled and that the overall dimension increased, and now I'm supposed to pay 50% more in shipping costs.
Looks like I don't have any choice but to accept the loss, since I need the stuff I ordered. But this is just fraudulent behavior. First, and definitely the last time, I have used their services.
Hi Marten. Thank you for the feedback. I am sorry to hear that there was a problem with your shipment. We would like to investigate the issue further. Please email us at support@stackry.com attention to "Veronica”. Thank you, and I hope you have a nice day ahead.
Professional service. I have shipped a number of items from US to UK, the price is always reasonable.
Brilliant service again thank you really really appreciated once again thanks
Thank you, Lee, for being a valued customer and taking the time to leave us a review. We're thrilled to hear that you think our service is brilliant! We're grateful for your business and appreciate your kind words.
Very trustworthy, well managed, great service
Quick service
Always good experience with Stackry. Only freight forwarder I can say that about.
Hi Tony! Thank you for taking the time to leave Stackry a review. We appreciate your feedback and are glad to hear that you've always had positive experiences with our service. We're looking forward to serving you again in the future!
Absolutely fantastic! Veronica is always patiently listens to requests and provides solutions!
Great fast service.
Saves me a fortune on shipping, I wish I joined years ago.
Hi Wayne! Thank you for taking the time to leave us a review. We really appreciate your feedback and are thrilled to hear that you've had a positive experience with our service. So happy we saved you on the shipping costs! We're looking forward to serving you again in the future!
Excellent, I have tried many forwarding companies, Stackry is the best so far
It's a great service and a great way to get my items shipped from another country
I found the service very easy to use there was good communication throughout - it was also good to see a photo of the oriignal packaging which is why I asked for it to be re-packaged that was most helpful.
Really quick and simple to use, very easy process overall, but it was mindblowingly expensive! Zero stars for the price, 5 stars for the rest of the experience.
Hi Cassa! Thank you for taking the time to leave us a review. We appreciate your feedback and understand that shipping costs can be a concern for our customers. We're constantly working to balance our prices with the high-quality service we strive to provide. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages one by one. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your packages for 45 days. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Hi Gary. Thank you for your feedback. I am sorry to hear you ran into an issue using our service. I do not see you contacted customer service regarding this issue. The team in very helpful in navigating these inquiries. Please chat, call, or email us at support@stackry. Com to discuss further and you’ll be helped by the best customer service team in the industry!