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Stackry

Overview

Stackry has a rating of 4.4 stars from 20,672 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stackry most frequently mention great service, shipping options and easy process. Stackry ranks 1st among Mail Forwarding sites.

This company responds to reviews on average within 3 days
+30
How would you rate Stackry?
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South Africa
1 review
0 helpful votes
Follow Gary B.
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Good day
March 30, 2025

Good day,

You have condemned an item with no option on the portal to submit a clarification.

Date of experience: March 20, 2025
Judy G. Stackry Rep
1 month ago

Hi Gary. Thank you for your feedback. I am sorry to hear you ran into an issue using our service. I do not see you contacted customer service regarding this issue. The team in very helpful in navigating these inquiries. Please chat, call, or email us at support@stackry. Com to discuss further and you’ll be helped by the best customer service team in the industry!

GB
1 review
0 helpful votes
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All good
March 30, 2025
Updated review

All good. Fast reliable. Always on time. Communication is great. Recommended

Date of experience: March 20, 2025

Perfect as usual
February 2, 2025
Previous review

Perfect as usual. Usually a week turnaround from US to UK. Always a pleasure.

Date of experience: January 23, 2025
France
1 review
0 helpful votes
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I appreciate your service very much, it's been very helpful in having the items delivered from USA to Europe.

Date of experience: February 24, 2025
Ireland
1 review
0 helpful votes
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Absolutely love this service, so happy i found it!
February 24, 2025

Absolutely love this service, so happy i found it! I've recommended it to lots of my friends who have all had good things to say about it, too

Date of experience: February 14, 2025
Belgium
1 review
0 helpful votes
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Great service as always but it's getting more expensive...
March 27, 2025
Updated review

Great service as always but it's getting more expensive...

Date of experience: March 17, 2025
Judy G. Stackry Rep
1 month ago

Hi Guillaume! Thank you for taking the time to leave us a review. We appreciate your business and feedback. We understand that shipping costs can be a concern for our customers. We're constantly working to balance our prices with the high-quality service we strive to provide. I took a look at your account history and see your latest shipment was much larger than previous shipments. The prices are based on the size and weight of the shipment. Compared to our competitors, we have no membership or receiving fees, free 45 day storage, and 0% US sales tax on purchases shipped to our warehouse. We hope you continue to use our services. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.


So far so good!
February 11, 2025
Previous review

So far so good! Will be coming back for more...

Date of experience: February 1, 2025
Belgium
1 review
0 helpful votes
Follow Andreea T.
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Stackry is my best option to transport good from the US. We've also had some problems but I loved how the managers and the client support specialists intervened to sort things out very fast. 2 years happy client here.

Date of experience: October 24, 2024
Kuwait
2 reviews
0 helpful votes
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Items are not packed well and are just thrown into...
March 16, 2025
Updated review

Items are not packed well and are just thrown into the box.
All else is ok

Date of experience: March 6, 2025

FANTASTIC SERVICETIMELY AND PROFESSIONAL COMPARED...
February 12, 2025
Previous review

FANTASTIC SERVICE
TIMELY AND PROFESSIONAL COMPARED TO OTHER FREIGHT FORWARDERS.
WOULD DEFINITELY RECOMMEND.

Date of experience: February 2, 2025
Singapore
1 review
0 helpful votes
Follow Marten S.
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I used their repacking service (that they charge $5 for), which they claim will save on size and dimensions of the parcel, and ultimately save shipping cost.

What happened? They claimed that the weight doubled and that the overall dimension increased, and now I'm supposed to pay 50% more in shipping costs.

Looks like I don't have any choice but to accept the loss, since I need the stuff I ordered. But this is just fraudulent behavior. First, and definitely the last time, I have used their services.

Date of experience: January 2, 2025
Judy G. Stackry Rep
4 months ago

Hi Marten. Thank you for the feedback. I am sorry to hear that there was a problem with your shipment. We would like to investigate the issue further. Please email us at support@stackry.com attention to "Veronica”. Thank you, and I hope you have a nice day ahead.

GB
1 review
0 helpful votes
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Professional service
February 27, 2025

Professional service. I have shipped a number of items from US to UK, the price is always reasonable.

Date of experience: February 17, 2025
Saudi Arabia
1 review
0 helpful votes
Follow Ali Z.
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Great job professional and easy to use no complications or delay

Date of experience: March 13, 2025
GB
1 review
0 helpful votes
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Brilliant service again thank you really really appreciated once again thanks

Date of experience: March 12, 2025
Judy G. Stackry Rep
1 month ago

Thank you, Lee, for being a valued customer and taking the time to leave us a review. We're thrilled to hear that you think our service is brilliant! We're grateful for your business and appreciate your kind words.

GB
1 review
0 helpful votes
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Very trustworthy, well managed, great service
Quick service

Date of experience: March 11, 2025
Australia
1 review
0 helpful votes
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Always good experience with Stackry
March 21, 2025

Always good experience with Stackry. Only freight forwarder I can say that about.

Date of experience: March 11, 2025
Judy G. Stackry Rep
1 month ago

Hi Tony! Thank you for taking the time to leave Stackry a review. We appreciate your feedback and are glad to hear that you've always had positive experiences with our service. We're looking forward to serving you again in the future!

India
1 review
0 helpful votes
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Absolutely fantastic!
March 19, 2025

Absolutely fantastic! Veronica is always patiently listens to requests and provides solutions!

Date of experience: March 9, 2025
GB
1 review
0 helpful votes
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Great fast service
March 13, 2025

Great fast service.
Saves me a fortune on shipping, I wish I joined years ago.

Date of experience: March 3, 2025
Judy G. Stackry Rep
2 months ago

Hi Wayne! Thank you for taking the time to leave us a review. We really appreciate your feedback and are thrilled to hear that you've had a positive experience with our service. So happy we saved you on the shipping costs! We're looking forward to serving you again in the future!

Portugal
1 review
0 helpful votes
Follow Zhicheng J.
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Great service, highly recommended, fast and relatively cheap

Date of experience: March 7, 2025
GB
1 review
0 helpful votes
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Excellent, I have tried many forwarding companies, Stackry is the best so far

Date of experience: March 7, 2025
GB
1 review
0 helpful votes
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It's a great service and a great way to get my items shipped from another country

Date of experience: March 6, 2025
GB
1 review
0 helpful votes
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Fast Delivery
November 9, 2024

I found the service very easy to use there was good communication throughout - it was also good to see a photo of the oriignal packaging which is why I asked for it to be re-packaged that was most helpful.

Date of experience: October 30, 2024
Australia
1 review
0 helpful votes
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Really quick and simple to use, very easy process overall, but it was mindblowingly expensive! Zero stars for the price, 5 stars for the rest of the experience.

Date of experience: November 18, 2024
Judy G. Stackry Rep
5 months ago

Hi Cassa! Thank you for taking the time to leave us a review. We appreciate your feedback and understand that shipping costs can be a concern for our customers. We're constantly working to balance our prices with the high-quality service we strive to provide. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages one by one. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your packages for 45 days. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.