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Stackry

Overview

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days
+37
How would you rate Stackry?
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GB
1 review
0 helpful votes
Follow Pauline C.
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Just wish dhl were an option as
Feel fed ex are far
Too expensive this time

Date of experience: January 12, 2021
Australia
1 review
0 helpful votes
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Very Good
November 3, 2021

Very detailed procedure and hassle free service. A+++

Date of experience: November 3, 2021
Saudi Arabia
1 review
0 helpful votes
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Nice experience and I hope my shipment arrives on time

Date of experience: August 27, 2020
GB
1 review
0 helpful votes
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Thank you to Amanda K who helped me edit my customs declaration info very quickly and efficiently.

Date of experience: November 4, 2021
GB
1 review
0 helpful votes
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Damage parcels are the normal with stackry
January 22, 2021

Damage parcels are the normal with stackry. Their customer service is appalling!

Date of experience: December 23, 2020
Canada
1 review
0 helpful votes
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Very fast and easy to use, support is also easily reachable

Date of experience: January 14, 2022
Kuwait
1 review
0 helpful votes
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No replies to several emails sent inquiring on a shipment

Date of experience: December 23, 2020
Canada
1 review
0 helpful votes
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Experience has been fantastic so far
November 3, 2021
Updated review

Experience has been fantastic so far. I'm quite happy with this service

Date of experience: November 3, 2021

Experience has been great
May 18, 2021
Previous review

Experience has been great. Very straight forward. Very reasonable price. All around happy

Date of experience: May 18, 2021
Saudi Arabia
1 review
0 helpful votes
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Good experience, but needs more options to less volume of shipments

Date of experience: July 28, 2021
Israel
1 review
0 helpful votes
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Perfect
July 28, 2021

Shipping was perfect. Packed well and arrived safely

Date of experience: July 28, 2021
Kuwait
1 review
0 helpful votes
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Excellent service very helpful thank you stay safe and healthy

Date of experience: April 8, 2020
GB
1 review
0 helpful votes
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Will definitely use again
November 3, 2021

Absolutely brilliant service! Love that is fully automated and very affordable!

Date of experience: November 3, 2021
Kuwait
1 review
0 helpful votes
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Very long time taking for consolidation and processing shipping

Date of experience: December 13, 2020
Hungary
1 review
0 helpful votes
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Everything is perfect :) More than 25 packages delivered!

Date of experience: August 13, 2020
Bahrain
1 review
0 helpful votes
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I think that the Volumetric weight is not reasonable
September 30, 2020

I think that the Volumetric weight is not reasonable

Date of experience: August 13, 2020
France
1 review
0 helpful votes
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Too bad some shipping methods are no longer available...
November 25, 2021
Updated review

Too bad some shipping methods are no longer available!

Date of experience: October 26, 2021

Great customer service!
March 16, 2020
Previous review

Great customer service!

Date of experience: March 16, 2020
AE
1 review
0 helpful votes
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Payment is always getting wrong with paypal, consolidation fee should be waived

Date of experience: March 20, 2020
Canada
1 review
0 helpful votes
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Smooth shipping process and fantastic customer service

Date of experience: October 26, 2021
GB
1 review
0 helpful votes
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Great customer communication
December 8, 2020

Great customer communication. Would highly recommend

Date of experience: December 8, 2020
Kuwait
1 review
0 helpful votes
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Great experience
March 6, 2020

Great experience. You just need to update the app quality.

Date of experience: March 6, 2020