Overview
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
Very impressed with the simplicity of this service.
Stackry is always an honest and competent service, based on years of my experience.
Stackry is straightforward about pricing and everything else - something I always like.
Also Stackry, together with DHL, has been super reliable. Many thanks.
Very good service, been using this website since 2015
Very smooth shipping process. Thanks for the consolidation.
The shipping prices are too expensive unfortunately
Too expensive now to use and when I contact customer service they are quite abrupt
Option to pay UK VAT prior to shipping needed
This is my first experience using Stackry. All seems easy so far
Always had a good service my items are well packaged and arrive safely. Thank you
Brilliant service. Love ease of use and your direct support was very helpful
Amazing so far! When I receive my package on time it will be 6 starts out of 5!
Rates are reasonable and shipping is quick. 100% recommend.
Excellent, easy website. Packaging is mostly great, with one bad experience.
Recently the consolidations have been taking extremely long.
Great customer support, easy to use, reliable delivery
Shipping prices are too expensive for me to use stackry often.
Hi Kyle! Thank you for your honest review. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Also, we do not charge any membership or receiving fees and offer free storage on any package for 45 days, not to mention 0% state sales tax on every package shipped to our warehouse. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.
Very good experience. Except the shipping fees are higher than I expected!
What happened to the shipping price? Its absurd now
Hi, Stephan!
Thank you for your review. I am sorry to hear you ran into an issue with our pricing. We offer the best service in the business and while we do strive to keep costs low for our customers, but like everything right now, prices are going up. Can you please let me know the details or your shipment number so we can investigate further? Please email us at support@stackry.com.
Thank you, and I hope you have a nice day ahead.
Thanks that i dont pay more than 60/70$ for shipping. The price is 100% worth it
Too much shipments fees no available referral code
Thanks for everything
Really, You are professional.
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- Nashua, NH, United States
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Business Highlights
- No membership or signup fees
- Consolidate packages to one shipment
- Shop any retailer in the U.S.!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ibrahim,
Thank you for your honest feedback about the prices. I see you shipped the package as received by the retailer. We may have been able to save you on shipping by repacking the package smaller. We also offer a calculator, so you can see the shipping price before placing an order: https://www.stackry.com/en/shipping-calculator
If you ever want to give us another try, please email us at support@stackry.com before you ship and we can see if we can save you by repacking.