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Stackry

Overview

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days
+37
How would you rate Stackry?
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Iraq
1 review
0 helpful votes
Follow Mohammed T.
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It's a bit expensive, otherwise I'm satisfied with the services

Date of experience: January 13, 2021
Canada
1 review
1 helpful vote
Follow Toufiqul O.
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Friendly interactive website
May 1, 2020

Friendly interactive website - prompt support - well pricing - very active response.

Date of experience: May 1, 2020
Australia
1 review
0 helpful votes
Follow Melia K.
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Easy to navigate website and plenty of shipping options.

Date of experience: September 17, 2020
GB
2 reviews
0 helpful votes
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Stackry is just so easy to use
October 10, 2022

Stackry is just so easy to use. I recommend them a lot.

Date of experience: October 10, 2022
GB
1 review
0 helpful votes
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Only one smashed candle so far although nothing was done about it

Date of experience: January 14, 2021
GB
1 review
0 helpful votes
Follow Wai F.
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Easy, consolidation reduced cost a great deal so thank you.

Date of experience: January 15, 2022
New Jersey
1 review
0 helpful votes
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Packages always arrive in a very timely manner
April 10, 2020

Packages always arrive in a very timely manner. Thank you.

Date of experience: April 10, 2020
Kuwait
1 review
0 helpful votes
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Every time i want to ship battery arise same problem
April 18, 2023
Updated review

Every time i want to ship battery arise same problem

Date of experience: March 19, 2023
Judy G. Stackry Rep
over a year old

Hello Abdulrahman!
We are very sorry you are not happy with our dangerous goods procedures surrounding shipping loose lithium batteries. We can understand how frustrating it is. Stackry is required to comply with all of the shipping rules outlined by our shipping partners, the FAA and IATA which is the agency who governs what is shipped on an airplane. Again, we are so very sorry for your displeasure, please feel free to email us at support@stackry.com if you would like to discuss this matter further.

Thank you and have a nice day ahead


الخدمة كانت ممتازة والموظف متعاون جدا وكانت الشحنك عبارة عن بطارية وصلت بكل سهوله للكويت

نشكركم جزيل الشكر

Date of experience: March 4, 2023
AE
1 review
0 helpful votes
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Great services, friendly staff, very good shipping rates

Date of experience: April 7, 2022
Kuwait
1 review
0 helpful votes
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Your site does not work with iOS when am trying to pay

Date of experience: April 9, 2020
GB
1 review
0 helpful votes
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Efficient & slick service
September 11, 2023
Updated review

An extremely effortless, & particularly user friendly way to buy stuff from US.

Date of experience: September 11, 2023

Very navigable & informative
May 31, 2023
Previous review

Very navigable & informative. The world is a much smaller place now!

Date of experience: May 31, 2023
AE
1 review
0 helpful votes
Follow MOHAMED F.
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Good service, but needs to offer cheaper shipping options.

Date of experience: December 15, 2022
GB
1 review
0 helpful votes
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Any questions iv had have been answered im a timely manner

Date of experience: August 28, 2020
GB
1 review
0 helpful votes
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Easy Was a little worried but up to now all going well!

Date of experience: July 27, 2021
Australia
1 review
0 helpful votes
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Everything is great I wish the postage for cheaper...
January 14, 2022
Updated review

Everything is great I wish the postage for cheaper items was less

Date of experience: January 14, 2022

I saved a lot buying on US ebay
October 12, 2020
Previous review

I saved a lot buying on US ebay

Date of experience: October 12, 2020
Canada
1 review
0 helpful votes
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I was really shocked by the shipping pricing
March 9, 2023

I was really shocked by the shipping pricing. You should offer a more affordable method like USPS

Date of experience: March 9, 2023
India
1 review
0 helpful votes
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So far good.if all received well,will provide a good feedback

Date of experience: December 7, 2022
GB
1 review
0 helpful votes
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Very expensive shipping fees
Otherwise good services
Hopefully receive parcel promptly and safely

Date of experience: December 6, 2022
GB
1 review
0 helpful votes
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All good thank you
December 14, 2020

All good thank you - consolidation could have been a little quicker but no issues.

Date of experience: December 14, 2020
GB
1 review
0 helpful votes
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Thank you excellent as always even in this crisis, take care and thanks again from the UK

Date of experience: March 20, 2020