The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
It's a bit expensive, otherwise I'm satisfied with the services
Friendly interactive website - prompt support - well pricing - very active response.
Easy to navigate website and plenty of shipping options.
Stackry is just so easy to use. I recommend them a lot.
Only one smashed candle so far although nothing was done about it
Easy, consolidation reduced cost a great deal so thank you.
Packages always arrive in a very timely manner. Thank you.
Every time i want to ship battery arise same problem
الخدمة كانت ممتازة والموظف متعاون جدا وكانت الشحنك عبارة عن بطارية وصلت بكل سهوله للكويت
نشكركم جزيل الشكر
An extremely effortless, & particularly user friendly way to buy stuff from US.
Very navigable & informative. The world is a much smaller place now!
Good service, but needs to offer cheaper shipping options.
Any questions iv had have been answered im a timely manner
Easy Was a little worried but up to now all going well!
Everything is great I wish the postage for cheaper items was less
I was really shocked by the shipping pricing. You should offer a more affordable method like USPS
So far good.if all received well,will provide a good feedback
Very expensive shipping fees
Otherwise good services
Hopefully receive parcel promptly and safely
All good thank you - consolidation could have been a little quicker but no issues.
Thank you excellent as always even in this crisis, take care and thanks again from the UK
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Hello Abdulrahman!
We are very sorry you are not happy with our dangerous goods procedures surrounding shipping loose lithium batteries. We can understand how frustrating it is. Stackry is required to comply with all of the shipping rules outlined by our shipping partners, the FAA and IATA which is the agency who governs what is shipped on an airplane. Again, we are so very sorry for your displeasure, please feel free to email us at support@stackry.com if you would like to discuss this matter further.
Thank you and have a nice day ahead