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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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This is my second time around with Stackry, these people mean Business, easy and simple as it gets + An excellent support team that are always there to get you through the entire process from beginning to end (( Especially Miss Yara Karam :) ))
I recommend Stackry!
Order items together with others to be shipped. I am very pleased with the customer-friendliness and the cooperation that is provided. Hope this customer friendly will be a lasting service.
The email that I have recieve from support is below. Thank you Yara Karam from Stackry Support.
Yara Karam (Stackry Support)
Sep 1,2021, 9:25 EDT
Hi Hendrik,
I have waived the bad address fees for all your packages, Please remember in the future to ensure that your packages are properly addressed with a locker number as well as a name matching that on your account.
Have a nice day
Yara Karam
Please note that our customer service hours are 8 am to 5 pm EST Monday through Friday
مشاكل بالتغليف وعدم توضيح اسعار التغليف للمواد الخطرة مسبقا واسعارها غالية
It was great. They were fast to deliver and combaind all my packages the only thing that was not that great its the price it was almost 100 bucks for a small package and maybe it was 1.5kg
Very professional and easy to use. A lifesaver for someone who leaves in Italy and wants to shopping in the USA.
It's so easy and good option for delivery the goods
السلام عليكم,
نعتذر جدا عن هذا الازعاج الذي اصابك ولكن
ان تكلفة الشحن يتم حسابها بناء على أبعاد ووزن الشحنة, حيثث يتم حساب الوزن الحجمي للشحنة ومن ثم مقارنته مع الوزن الحقيقي ( الوزن الحجمي يتم حسابه من خلال ضرب ابعاد الشحنة مع بعضها ومن ثم تقسيمها على معامل الشحن 166)
ويتم حساب تكلفة الشحن بناء على القيمة الاكبر, لان هذه الطريقة هي التي يتم محاسبتنا بها من قبل شراكائنا في شركات الشحن
ونحن نحاول ابقاء اسعارنا اقل مايمكن يما يتناسب مع نوعية الخدمة التي نقدمها,
شكرا لك,
Great site and consolidate fast however the sales tax and shipping costs are a disadvantage
I cannot believe how much it cost me to ship. They did not give me a cheap option. The cheapest option they have cost more than the contents. Then, without ever being told, I find out I have to pay a customs fee. Between the fee and the shipping I spent 3 times the amount the items in the box were worth. I am so unbelievably upset and completely broke at this point. I called customer service and they were completely dismissive and told me "I could have contacted them to find out all the fees associated". Why should I have to do that?!?! It should all be down clearly on the website! He also told me, and I quote, "you save more if you ship more, so it's not really a good deal on only one package.". What the actual F***. I cannot believe what a massive ripoff this was. I just moved to the UK and spent less on shipping my household than I spent on shipping a pair of shoes and a few boxes of cereal. I am irate and cannot believe this company has the rating and reviews that they do. DO NOT USE THEM.
Hi Mandy! Thank you for your review. I am sorry to hear you ran into an issue with our pricing and services. We strive to provide the lowest price possible for our customers. Our carriers charge us off of dimensional weight or actual weight, whichever is higher. So if your box was large, it was charging you off of dimensional weight not your actual weight. This is standard for international shipments. You mentioned the value of the items you were shipping, however those have no bearing on what the carrier costs will be for your shipment, so those values are irrelevant in that sense. Regarding the customs fees, we do say on our website that the forwarding costs you pay to Stackry does not include duties and taxes. Additionally, we have a page dedicated to listing the prices of our services, as well as a calculator tool to help with gathering shipping cost estimates before you arrange or pay for a shipment. Compared to the rest of the industry our pricing is very competitive, especially since we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your packages for 45 days.
I do apologize if you felt this was a ripoff. Some folks do find that our services may not be the right fit for their particular needs, and we understand and respect that. If you ever want to give us another try, please email us at support@stackry.com and I can answer any other questions or concerns you may have.
للحين ماوصلتني شحنتي بس مجربته من قبل و حلو
Great service providers for international shopping, even the shipment process is Soo simple, will be informing my family and friends. Thank you!
It wasn't clear in your shipping calculator that your cheapest shipment option didn't contain any tracking..
It wasn't clear in your shipping calculator that your cheapest shipment option didn't contain any tracking..
I have used stackry a few times now and each time it an easy, fast and enjoyable process! Stackrys website is really simple to use. Im soooo happy i found stackry and i highly recommend them to anyone wanting to receive overseas packages.
الحقيقه تعامل راقي وممتاز وخدمه سريعه ومتطوره اشكر القائمين على هذا التطبيق
جميله يارب توصل بالسلامه وتكمل التجربه والحين احاول اخلص الحروف
Very expensive services. This is the last time use stackry.
Hi Khalid, thank you for taking some time to leave us a review. I'm sorry you are not happy with our prices and services. Our carriers charge us off of dimensional weight or actual weight, whichever is higher. So if your box was large, it was charging you off of dimensional weight not your actual weight. This is standard for international shipments. Did you repack or consolidate multiple packages together? That brings the greatest savings. Compared to the rest of the industry our pricing is very competitive, especially since we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your packages for 45 days. Again, sorry for your displeasure. If you ever want to give us another, try, please don't hesitate to chat, call, or email us at support@stackry.com. Enjoy your day ahead!
Very helpful and world class service to their customers. Thanks teams
Used stackry a few times now and will continue to do so. The service is great, the process is straight forward and the prices are competitive.
I checked previously what was and was not Hazmat. To be told I have hazmat in my order is disappointing when I checked. And your staff saying they couldn't even offer me a $10 credit for my next shipment was very disappointing.
Excellent service. But Consolidations are slow. It was not like this when I first used stackry
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
السلام عليكم,
شكرا لك لأبداء الرأي,
بخصوص التغليف هل من الممكن اخبارنا عن المشاكل التي واجهتك في عملية التغليف, اما بخصوص المواد الخطرة, في صفحتنا في قسم "تعلم المزيد " هناك توضيح كامل لأنواع المواد الخطرة, وبالاضفة انه في موقعنا هناك نشرة كاملة لأسعار خدماتنا ومنها رسوم المواد الخطرة,
بالنسبة لأسعار الشحن, فاننا نحاول ابقاء التكلفة اقل مايمكن بمايتناسب مع نوعية الخدمة التي نقدم,
شكرا لك,