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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Your fee price for expedition to Canada are way to much expensive, I'm going to look for a less expensive service. For the rest you are spot on, no complain.
Stackry always provides me with the best, fastest and cheapest service when it comes to buying things from the US. I have recommended, and WILL recommend, Stackry to my friends.
Thank you so much, Parthasarathi, for your wonderful feedback and trust in our services. We're delighted to hear we've earned your recommendations and look forward to continuing to provide you with the speed, value, and quality you deserve. Please don’t hesitate to reach out if there’s ever any way we can assist you even further.
I did not see any possibility to add packing instructions in the consolidation form. I have contacted the support immediately and asked them to add my packing instructions. They answered that it was too late, I should have requested this before sending the consolidation request. But how should I have known in advance that there would be no possibility to add packing instructions? I went through the steps and thought that maybe in the next step or at the end, there would be a text field for this purpose. Now I can only hope that the vintage die-cast cars are separated well and will not scratch during transport.
I have for habits to considate lots of package.This time one item is arrived damaged.Stackry decided to consildate my packages without the damaged item without asked me before what i wanted to do. I should ask to put the damaged item in the package and request a new concolidation. It took days and i almost had storage fee ( after 45 days of storage). I had 2 times consolidation fee, i contacted stackry for the issue. A wate of time.There are also problems with the discount for high volume. One time it's possible to have a discount and the other time no it's not clear.Difficult communication with the support. I don"t recommend
Dear Melanie, thank you for sharing your honest feedback—we truly appreciate your patience and detailed comments. We’re sorry for the inconvenience faced with the damaged item. When Stackry discovers a damaged item during consolidation, the procedure is to separate out the item, so the customer can assess the damage and either return it, ship it or dispose of it. This way, you can communicate directly with the retailer before shipping it to your country. Sadly, we cannot halt the consolidation process to check prior to completing the order, but will use your feedback to hopefully improve the process in the future. Please reach out directly so we can work to resolve any pending issues and regain your trust. You may contact Veronica at support@stackry.com to discuss further. Have a great day ahead!
بطئ في الخدمة + اسعار عالية جداً للشحن مقارنتا بالمنافسين + لا يوجد عروض او اكواد خصم للمناسبات الرسمية أو العملاء القدامى.
السلام عليكم,
نعتذر عن هذا الازعاج,
بخصوص الملاحظات التي تم كتابتها:
1- لقد طلبت اعادة التغليف في تاريخ ٢٩ شهر ٩وذلك في تمام الساعة السادسة والثلث مساء اي بعد انتهاء الدوام الخاص بنا, تم الانتهاء من عملية اعادة التغليف في تاريخ ٣٠ من الشهر, قد قمت بالدفع للشحنة في تمام الساعة الحادية عشرة والنصف مساء, لذلك لم يتم الشحن الا في تاريخ 1 من شهر اوكتوبر, بالنظر الى الوقت فان عملية اعادة التغليف مع الشحن قد اخذت يومي عمل,
2- هل من الممكن ان تخبرنا من هم المنافسون الذين تتكلم عنهم وماهي اسعارهم ؟. يمكنك ارسال ذلك بايميل لنا لكي ندرس الموضوع,
3-بخصوص اكواد الخصم او العروض, لم ارى اي طلب منك تم ارساله لنا تطلب فيه خصم او تسأل عن اي عرض,
4- في المرات القادمة يمكنك التواصل معنا عبر الايميل او التشات المباشر وسنكون مسرورين جدا بمساعدتك بخصوص الخصم,
شكرا لك,
I have been using this service for a year and the experience is great. It is quick and easy and excellent service.
The prices went way too high than before. It was easy fast and fair prices
Hi Mahmoud. Thank you for your feedback and for sharing your experience with us. We’re glad to hear you found our service easy and fast. We understand your concern about pricing, we always do our best to provide fair options and keep our prices as competitive as possible. We truly value your input and hope to serve you again in the future.
It feels like the fees are so high and not transparent from the beginning, in the last one I've had 3 separate fees that I needed to pay just to receive the package and it felt a lot higher than expected. Overall practical and efficient option for delivery.
I have always been very happy with Stackry's efficient service
Excellent service and great customer support all the time.
Super! Just shipping cost that is a little high, would like to have the option to ship with usps with a lower price
Hi Olivier, thank you for your review! We truly appreciate your feedback about shipping options and costs, and we're always working to offer the best choices for our customers. We look forward to continuing to provide positive experiences for you.
Thank you so much, Paul, for your continued trust and kind words. We're thrilled to hear that every transaction meets your expectations and look forward to serving you again soon!
Great service and easy to use, shipping is very straight forward and gives multiple options for carrier and cost
Reliable, always traceable, and fast, Reliable, always transparent and fast, excellent support for questions or complaints
Very helpful in resolving a problem with a package. Without help, I would not have been able to ship my items
Easy to use system. Their repackaging service saved me heaps on courier costs.
Excellent service as usual would highly recommend using their services
Thank you so much, Donna, for your continued trust and enthusiastic recommendation. We’re delighted to consistently meet your expectations and look forward to serving you again soon!
Brilliant service as I have come to expect. First class every time
Always a great experience to work with stackry. I use them all the time!
Hi Tianna, thank you for your kind words and continued trust. We're truly glad to hear every experience has been great, and we look forward to helping you with every shipment moving forward!
Stackry is very quick, with excellent service. I wish there was an option to pay for priority processing
اشكركم ستاكري على سرعة تجميع الشحنات واشكركم على تفاعلكم معي
Always a reliable and prompt service, highly recommended for re shipping
Thank you so much, Asif, for your kind words and trust in our service. It’s wonderful to know we're consistently meeting your expectations. We look forward to continuing to support your shipping needs with the same reliability and promptness you appreciate.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much, Regis, for your honest feedback and kind words. We understand your concerns about the shipping fees. Due to the Canada Post strike, Stackry temporarily suspended low-cost options that use Canada Post for the final leg of delivery. Once the strike is over, please check back for updated rates.
We’re glad the rest of your experience met your expectations and look forward to the opportunity to serve you again in the future..