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SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 5 days
How would you rate SpyFly?
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Oklahoma
1 review
0 helpful votes
Follow Christy P.
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This information on Cody hugey is very outdated. Hes married has a warrant out had a new address for a year and multiple emails and phone numbers in the past year.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 20, 2020
Arizona
1 review
0 helpful votes
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The background checks that are provided here are 30 years old I was given the most recent address of my ex-husband when I was married to him 30 years ago.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 20, 2020
Ohio
2 reviews
9 helpful votes
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Good site for the money
December 10, 2014

Good site for the money. Site is very easy to navigate and very easy to read results. Didn't find everything I was looking for but was a great resource for basic information.

Date of experience: December 10, 2014
Michigan
1 review
0 helpful votes
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It's pretty inaccurate
March 6, 2022

It's pretty inaccurate. Searched up myself and it was not correct. Then, when I know some information myself, I see for some reports it not even showing up. Not updated at all it seems.

Date of experience: February 4, 2022
Kelli M. SpyFly Rep
over a year old

Dear Rileigh,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Washington
1 review
0 helpful votes
Follow Irene V.
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Wrong information: phone numbers wrong, wrong relatives and associates, don't know if addresses are also wrong.
No visible way to correct known wrong info.

Date of experience: March 14, 2020
Colorado
1 review
0 helpful votes
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Great app, great information
September 14, 2021

Great app, great information. Having used similar programs it
Is by far one of the best programs or applications it is accurate information that downloads fast.,

Date of experience: September 14, 2021
Illinois
1 review
0 helpful votes
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Information seems accurate so far but the same information will be listed multiple times giving giving the initial impression that there is more information than there actually is

Date of experience: May 23, 2020
Kelli M. SpyFly Rep
over a year old

Dear Anna Garner

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Georgia
1 review
0 helpful votes
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Cross reference correct thieves do my information is accurate without holes

Date of experience: July 9, 2024
Yari C. SpyFly Rep
10 months ago

It's great to hear this type of feedback.

Oregon
1 review
0 helpful votes
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Some information is right and some is not
August 25, 2020

Some information is right and some is not. Dates seems to be a issue. Some right and some wrong. I feel that 65% is correct. But really helpful to me anyways.

Date of experience: July 26, 2020
Kelli M. SpyFly Rep
over a year old

Dear Dennis Mcguire

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Utah
1 review
0 helpful votes
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Almost all of the info is incorrect the criminal record is correct but 90% of the info is information on his son phone numbers, emails, past addresses

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 7, 2019
Kelli M. SpyFly Rep
over a year old

Dear Kenny Dougherty

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Colorado
1 review
0 helpful votes
Follow Heidi T.
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Some data some missing relatives not all correct no warrant no jail records and that's why I did this search and I know there is warrants and jail records

Date of experience: August 10, 2021
Kelli M. SpyFly Rep
over a year old

Dear Heidi,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
1 helpful vote
Follow Dot E.
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I've searched several sites, including yours, and they ALL have the same INCORRECT information claiming "most current and up to date". I've called all the numbers listed only to find them either not in use, or wrong. I've sent letters to the addresses only to have them returned as "UNDELIVERABLE". How can you advertise "current and up to date" when the information is neither?

Date of experience: February 29, 2020
Texas
1 review
0 helpful votes
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Some of associates is not true and criminal info. Person was born in 70 something couldn't have gotten dwi in 84

Date of experience: May 22, 2024
Yari C. SpyFly Rep
12 months ago

We appreciate your review; we report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.
Thank you.

Texas
1 review
0 helpful votes
Follow Katharina H.
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Not enough information I was looking for driving records and it said your site did these.

Date of experience: July 8, 2024
Yari C. SpyFly Rep
10 months ago

We are sorry to hear this feedback; we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction

Alabama
1 review
0 helpful votes
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Fast, organized pages,easy to navigate
April 30, 2024

Fast, organized pages,easy to navigate. I was definitely surprised by how smooth everything ran with the amount of feedback. 5 stars across the board

Date of experience: April 20, 2024
David N. SpyFly Rep
over a year old

Thank you for your review, it's great to hear this type of feedback.

Utah
1 review
8 helpful votes
Follow Kimberly H.
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THE BIGGEST RIP OFF OF ALL
September 30, 2016

My husband used my card for the $1 fee for "FREE TRIAL", I emailed this company & clearly wrote that my card was not to be charged. In bold I said "YOU ARE NOT AUTHORIZED TO CHARGE MY CARD! Of course they did anyway & now I have submitted a CHARGEBACK. The limited information my husband received for the multiple back ground & people searches revealed only public information, and possible relatives (same info in the whitepages), and the information on me is not even me, (wrong person) and the wrong persons associations are linked to my family! What a joke, don't be scammed, save your $1 because it really will turn into $100's of dollars.

Date of experience: September 30, 2016
Spy F. SpyFly Rep
over a year old

Dear Kimberly,
We are sorry for experiences and welcome the opportunity to resolve these issues. We do apploigize for the confusion on our terms but we do not offer a free trial of our service. The offer for our service on our website is a 7 day trail that does renew at a monthly rate unless cancelled. Cancellation can occur 24 hours a day, 7 days a week via our automated system and our customer service department is available at 1-800-831-9235 between 5 a.m. to 9 p.m. PST 7 days a week. We are always happy to help our customers. Please give us a call as we would love to resolve this situation to your satisfaction.
SpyFly Member Support

California
1 review
0 helpful votes
Follow dino b.
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Missing information that can be easily found on free sites.
Cancel this account.

Date of experience: July 7, 2024
Yari C. SpyFly Rep
10 months ago

We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.

Washington
1 review
1 helpful vote
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Wasn, t worth it
January 14, 2018

I, m not happy with a report tonight.Its not worth two dollars, i, m sorry. I tried to call the number, it didn, t ring. My email is *******@gmail.com

Date of experience: January 12, 2018
Spy F. SpyFly Rep
over a year old

Hello Debbie,
We are sorry to hear you had a negative experience with our website. We would be happy to assist you in this issue. One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system so it’s possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available.
Please call our friendly member support team at 800-831-9235 and we will make sure to resolve this situation to your satisfaction. I do show that you were able to call in and speak with a representative, the call does appear to have ended with a mutual resolution reached but please contact us if we have not been able to do so.
Thank you
SpyFly Customer Support Team

Texas
1 review
0 helpful votes
Follow Suzan U.
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In checking a relative, 50% of what is on her report isnt hers! A little unhappy that someone else's record is included on hers! This needs to be corrected!

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 26, 2019
Virginia
1 review
0 helpful votes
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Most of the site is accurate and up to date
January 2, 2024

Most of the site is accurate and up to date. Phone number aren't as up to date. But overall this is a very good site if you need to look up someone's history. I will continue to use it.

Date of experience: January 2, 2024
Jason O. SpyFly Rep
over a year old

Thank you for the 5-star review.