Hello Debbie,
We are sorry to hear you had a negative experience with our website. We would be happy to assist you in this issue. One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system so it’s possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available.
Please call our friendly member support team at 800-831-9235 and we will make sure to resolve this situation to your satisfaction. I do show that you were able to call in and speak with a representative, the call does appear to have ended with a mutual resolution reached but please contact us if we have not been able to do so.
Thank you
SpyFly Customer Support Team
Debbie Has Earned 1 Vote
Debbie L.'s review of SpyFly earned a Very Helpful vote
Hello Debbie,
We are sorry to hear you had a negative experience with our website. We would be happy to assist you in this issue. One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system so it’s possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available.
Please call our friendly member support team at 800-831-9235 and we will make sure to resolve this situation to your satisfaction. I do show that you were able to call in and speak with a representative, the call does appear to have ended with a mutual resolution reached but please contact us if we have not been able to do so.
Thank you
SpyFly Customer Support Team