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SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 5 days
How would you rate SpyFly?
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Utah
1 review
0 helpful votes
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Unable to access member site
January 17, 2020

I've paid for 3 months of service and i am still unable to login. Contacted customer service but all they did was talk me into continuing my service but I still can not login.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 18, 2019
Kelli M. SpyFly Rep
over a year old

Dear Sarah,

Please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

In case you weren’t aware, Spyfly is the internet’s most complete background check service making it fast, easy and safe for people to find and learn the truth about anyone. We aggregate billions of public records into a single, easy to use interface and manage this information with cutting edge technology.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.

You can also run targeted searches to find out if there are sex offenders living near your loved ones. You can create a 5 mile protection zone around your home, empowering you to monitor sex offender activity in your neighborhood and up to 3 other locations anywhere in the country where your family or loved ones spend time. We then send immediate email alerts when a new sex offender registers within any of your monitoring zones.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Georgia
1 review
11 helpful votes
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I Don't Really Recommend Using Spyfly. I Couldnt Even View Anything. Its really A Big Scam They Take Money Away without Asking Last Time I Use It And Trust I Really Dont Recommend Anyone Using It Its The Most Lowest Site Out There. Very Bad Bad.

Date of experience: October 16, 2014
Spy F. SpyFly Rep
over a year old

To whom it may concern, “we take money without asking?” is completely false. Our signup process is incredibly clear and alerts you to the fact that there is a one week trial period for $2 for you to review the service and benefits and that after that period there is a monthly cost for the membership of $29.97. To create a membership and to ensure that customers understand the terms and conditions of the membership, you must check a box that you understand what you are doing to become a member. In addition, we tell you all of the terms and conditions in a confirmation page post signup and in a welcome email that is emailed upon signup.

In case you weren’t aware, Spyfly is the internet’s most complete background check service making it fast, easy and safe for people to find and learn the truth about anyone. We aggregate billions of public records into a single, easy to use interface and manage this information with cutting edge technology.
One of the key features of our membership is your ability to do unlimited background searches and create reports on as many people as you would like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any of their information changes in our database, you would get an email alert updating you of that change.
You can also do targeted searches to find out if there are sex offenders living near your loved ones. You can create a 5 mile protection zone around your home and monitor sex offender activity in your neighborhood and up to 3 other locations anywhere in the country where your family frequently visits. We will send immediate email alerts when a new sex offender registers within one of your monitoring zones.
Lastly, our members are able to set up Emergency Response Profiles for each one of their children. These digital profiles contain a child’s picture, personal information, physical description, medical information as well as guardian contact information. These profiles can instantly be emailed to friends, family or the police in case a child goes missing or is abducted; this assists parents and law enforcement in the recovery of the missing child. If you would like to discuss this matter further please contact us at 1-800-831-9235 and anyone of our helpful member support representatives can assist you.
Spyfly Member Support

California
1 review
0 helpful votes
Follow Marie M.
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The reports are quick and cover property records. They don't seem complete re: employers and businesses and there is nothing on mortgages. But the arrest records appear to be pretty complete.

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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Minimal information
July 19, 2022

Minimal information. Primarily addresses, phone numbers, voter registration. For me for example no record of drivers, fishing or professional licenses. No employers or affiliations.

Date of experience: June 19, 2022
Arizona
1 review
0 helpful votes
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Found formation not accurate and arrests and warrants not updated know of both and not on reports.
You should also include information for arrears child support owed

Date of experience: May 15, 2020
Kelli M. SpyFly Rep
over a year old

Dear Pamela Black

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Oklahoma
1 review
0 helpful votes
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Phone # not up to date, no career data, don't know the possible relative
Don't know the associates, left out all close neighbors, most emails not mine.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 8, 2020
Kelli M. SpyFly Rep
over a year old

Dear Caroline,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Washington
1 review
0 helpful votes
Follow Leah S.
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I enjoy this website but sometimes multiple people in the same
Family / household show the exact same criminal charges.
I know for sure that those charges only apply to one person in the household.

Date of experience: January 16, 2024
Jason O. SpyFly Rep
over a year old

We appreciate your feedback; we hope the rating reflects an overall positive experience.

Ohio
1 review
0 helpful votes
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I hate this site We work in a detox center and tried to pull up the ppls photo for identification and it doesn't show a photo we won't use this site ever again

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 26, 2019
Illinois
1 review
3 helpful votes
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Thank you for your service of being able to know how to check for up to date sex offenders list in the area. This helps me look for homes to purchase in the area.

Awesome site. Good job.

Date of experience: September 16, 2014
Colorado
1 review
0 helpful votes
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Not giving all information on reports
August 12, 2022

Not giving all information on reports. Wish I could search by social security numbers. To many possible relatives. There are to many things that are not accurate all the way.

Date of experience: July 13, 2022
Arizona
1 review
0 helpful votes
Follow Denise K.
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There are some names on my report that I have no affiliation with at all. I no that I was a victim of identity theft some years ago. Is my info still out there for some to use

Date of experience: July 18, 2020
Michigan
1 review
0 helpful votes
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You guys/gals helped me find someone who hacked/katphished me in 2017. Thru photo break downs i was able to find the true id of who they were possing to be and let them know the hacker was defacing them. I know he assumed my id and exploits me as well. Any idea how i can get someone to investigate this? I reported to Fb and Verizon and Google but they wont delete the made up accts w/ my photos and wont give me my own property back... Thanks Bunches Yall Rock! Now unfortunatley fixin to prove a Boyfriend a Cheattin $#*! head!..

Date of experience: November 16, 2019
New Hampshire
1 review
0 helpful votes
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Very helpful in some ways
January 1, 2022

Very helpful in some ways. In others some info. Is wrong and not updated for 25 yrs. Divorced but shows ex still there. Years lived at places wrong, ECT. But still helpful

Date of experience: January 1, 2022
Michigan
1 review
0 helpful votes
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This site sucks, information is extremely lacking, takes forever, not as advertised by own site. Defiantly not worth a dollar for the trial, not even worth it even if it were free.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 13, 2020
Illinois
1 review
0 helpful votes
Follow Torey B.
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Inaccurate information, complete waste of time and money fu 50 characters

Date of experience: July 10, 2024
Yari C. SpyFly Rep
10 months ago

We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.

North Dakota
2 reviews
0 helpful votes
Follow Jolene L.
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The information that you supplied me for Colleen Carmichael had nothing for where she is currently at and her husband Virgil has been deceased since 2003.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 28, 2019
Kelli M. SpyFly Rep
over a year old

Dear Jolene Clemmons

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
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Your information is pretty on...
April 17, 2020

Your information is pretty on... although there are some omissions as far as Fraud charges missing, Fresno County & Coarsegold, CA. I"m fairly content with your information.

Date of experience: April 17, 2020
New Hampshire
1 review
0 helpful votes
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A refund would be appreciated as I intend to phone in the morning to cancel due to the blatantly inaccurate information pertaining to criminal records.

Date of experience: April 23, 2021
Kelli M. SpyFly Rep
over a year old

Dear Jon Milizia,
A refund of 1.00 was applied to your credit card on 4/24/2021 11:13 AM. Depending on how your bank processes these refunds, it may take between 2- 5 business days for this refund to appear in your bank account.

We received your message and we cancelled your account so you will not be billed any further from this company. We sincerely apologize about your experience with SpyFly and we wish to resolve this matter immediately. Please contact our helpful member support team at 800-831-9235 from 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. We are happy to discuss refund options and other potential solutions to make sure you are completely satisfied with the resolution of your membership but we need to speak with you to resolve this matter further. If you don’t reach a live representative please leave a message and one of our helpful team members will contact you back as soon as possible. Have a great day and continue protecting what matters most.

The SpyFly Support Team
"Protect What Matters Most"

Florida
1 review
0 helpful votes
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Found information not up to date, and mixed information of family member with person searching for. Example family members emails are listed as person searching for email address.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 25, 2020
New York
1 review
0 helpful votes
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Goodhue fu5 b zsygygu h u I in just 50.00 years old u know that you have to go 🚶‍ 😌 for the children to be able

Date of experience: June 9, 2024
Yari C. SpyFly Rep
11 months ago

Thank you for your review, it's great to hear this type of feedback.