My husband used my card for the $1 fee for "FREE TRIAL", I emailed this company & clearly wrote that my card was not to be charged. In bold I said "YOU ARE NOT AUTHORIZED TO CHARGE MY CARD! Of course they did anyway & now I have submitted a CHARGEBACK. The limited information my husband received for the multiple back ground & people searches revealed only public information, and possible relatives (same info in the whitepages), and the information on me is not even me, (wrong person) and the wrong persons associations are linked to my family! What a joke, don't be scammed, save your $1 because it really will turn into $100's of dollars.
Dear Kimberly,
We are sorry for experiences and welcome the opportunity to resolve these issues. We do apploigize for the confusion on our terms but we do not offer a free trial of our service. The offer for our service on our website is a 7 day trail that does renew at a monthly rate unless cancelled. Cancellation can occur 24 hours a day, 7 days a week via our automated system and our customer service department is available at 1-800-831-9235 between 5 a.m. to 9 p.m. PST 7 days a week. We are always happy to help our customers. Please give us a call as we would love to resolve this situation to your satisfaction.
SpyFly Member Support