Overview
SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.
Cannot print the reports without your header showing up. Will be cancelling as it is difficult to use the info except on screen and alot of the info is not up to date
Efficient service and committed to solutions. Was able to monitor all activities now from work. Now I can be rest assured thanks for the service
Hac Kers age ncy. C om
Used to be better, then you took off a lot of traffic and criminal records. Disappointed. Pay the extra money for the database and suck it up.
Our goal is to achieve customer satisfaction for all our members and apologize if you did not have a good experience. Please call us at 1-800-950-0953 and we would be happy to resolve this situation for you. Thank you
The reports are not accurate. I know for a fact that individuals I searched for have more info available & it's not on the report. I will be canceling!
Dear Judith,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
I am not seeing complete information. I have checked people with information I KNOW to be valid and it doesnt show. I would think Phone numbers and criminal records would be validated?
Dear Marc,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
There's a lot of incorrect ones in my file also my exes entries that is and a lot of stuff left out but other than that at the catch things in other ones now
They have apparently been pulling money out of my account for 7 months. I never signed up- someone else did. I called to try and rectify and cancel whatever I was signed up for. They gaslighted me, saying I just "forgot" and that I should keep paying them for "protecting" my family. 7 MONTHS OF FRAUD CHARGES. THEY EVEN TOLD ME THE NAME OF THE PERSON WHO WAS SEARCHED AND IDK WHO TF THEY ARE.
Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
"Protect What Matters Most"
Great info when available. Fast searching and up to date info
Thank you for your review, it's great to hear this type of feedback.
It seems that some people i have tried to look up are not coming up with anything and some seaches are coming up with results that I know are partially inaccurate.
Dear Christina Brett
Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
I got the service for free for 3 months because it's louder got a 3 month using my card and never canceled it and I think I like it a lot I don't know if I would need it period often to pay this much but I would pay for it if it were to be cheaper options for people that use it once a great while
Easy to analysis and narrow search with better insight. The filter and age bracket is key to spotting the right information.
Thank you for your review, it's great to hear this type of feedback.
It's great I love how easy it is to use and it's accurate and the most up to date app I've used
We appreciate your review.
Several people that I know, their information is not correct
We appreciate your review; we report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.
Thank you.
Its been good. The lady on the phone in customer service was very helpful and nice.
It's great to hear this type of feedback.
It is not bringing up the exact name i requested. I know there is a Lee Andrew Davis out there so what's the deal?
We appreciate your review; we report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.
Thank you.
Found names of people not related
Found incorrect addresses
Found questionable names associated with specific addresses which sends up red flags as to I'd theft!
I bought the service thinking I had the right person but when the report uploaded it wasn't even close. The information on the screen before you purchase is different than the report that I received.
Dear Noah Shook
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Was please with my service i had canceled but still charged and was given a refund with no hassle. And i thought i had been charged again but he was very nice and ecplained it to me
L am trying to find David Sabin-a retired actor-he moved from 1404 NE 124 street
Vancouver, WA *******-3119-Can you please help me-Barbara Bardt *******833
******* Sweetbriar Parkway Silver Spring, Md *******
Dear Barbara Bardt
Please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
In case you weren’t aware, Spyfly is the internet’s most complete background check service making it fast, easy and safe for people to find and learn the truth about anyone. We aggregate billions of public records into a single, easy to use interface and manage this information with cutting edge technology.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
You can also run targeted searches to find out if there are sex offenders living near your loved ones. You can create a 5 mile protection zone around your home, empowering you to monitor sex offender activity in your neighborhood and up to 3 other locations anywhere in the country where your family or loved ones spend time. We then send immediate email alerts when a new sex offender registers within any of your monitoring zones.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
"Protect What Matters Most"
Spyfly is no different than any other company you don't get what ur really looking for and a lot of their info is wrong
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- San Diego, CA, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Lolita Pauley,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"