Vancouver, B.C. V6H 3J6, Canada
I truly believe that these unhonorable people should not open up any business in the future and their names should be watched with great caution to avoid any future scam!
I then decided to do some research and fell upon this website. If I wouldve know I'd have never ordered from their website. CERTAINLY for products that I could buy at the mall.
I dont even know if I can get my money back.
Please help and report them!!!!!!!
Disgruntled and very annoyed in Nova Scotia.
Tip for consumers: Do NOT buy anything from this company!!
Prior to March 15,2015, the products I ordered were received in a timely fashion.
It's so unfortunate that there are so many dishonest companies after your hard earned money.
Be very careful and do your homework prior to ordering on line.
I would give a zero rating but unfortunately there are no zero ratings.
Tip for consumers: Read the reviews before you order anything from this Company!!!!
Tip for consumers: Do not order from this company!
Tip for consumers: BEWARE FRAUD FRAUD FRAUD FRAUD BAD they take your money and you don't heard from them again
Tip for consumers: If you are not happy with Spa Boutiques business practices, call their suppliers.
Tip for consumers: Save yourself some misery
Very disappointed in the integrity of these current business owners. If there is a business at all.
All the previous reviews are completely accurate to my experience as well.
I won't even give them a one star rating as there is nothing...no service, no value, no shipping, no returns and no quality. What used to be a fantastic on-line company - now is a pathetic scam.
Tip for consumers: Just don't!!!! Take your hard earned money elsewhere!
Tip for consumers: Do NOT order from this company.
Tip for consumers: Avoid purchasing anything from http://www.spaboutique.ca
NO stars would be the appropriate rating here.
Customer Questions & Answers
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Call your credit card company to get a refund and NEVER order from Spa Boutique again. You will not be getting your order! If you need any products, it is better to get them in person from another Spa company. Lesson learned. We all have been had.
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Are you sure you ordered in May? Their website had a notice of suspension in April of 2015 if you tried to log in, and their bricks & mortar boutique was cleared out sometime before that. Believe it or not, the owner of Spa Boutique is now teaching people how to open their own business and "build their dreams", as though she's a person you'd want to take business advice from: https://ca.linkedin.com/in/nancymudford
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About SpaBoutique (from the business)
We value your loyalty and are working hard to resolve the current situation and ensure this doesn't happen in the future.
The Spa Boutique Team
Spa Boutique was founded in 2000. Starting out of a small basement suite in Vancouver, Spa Boutique grew out of a deep love for helping women and men look and feel their absolute best. We like to think we provide the best selection of skin care, hair care, and cosmetics. We pride ourselves on sourcing and carrying the very best brands in the beauty market; and strive to be aggressively up-to-date with every trend in the industry.
In 2010 Spa Boutique opened its first retail location on West 4th in Vancouver, BC. With great success the store was moved to South Granville a prominent retail locations. Come and visit us for exclusive treatments tailored just for you.
As one of BC's fastest growing companies we are still very hands-on in almost everything we do. Our diverse team of people cares about every step it takes to get the products you desire to your doorstep. It is our goal to get packages out as quickly and accurately as possible – and to keep our customers informed every step of the way. We are rooted in customer service first and foremost, and nothing makes us happier than to hear from our favourite people – YOU, the customer.
The Spa Boutique staff is made up of estheticians, hair stylists, and spa professionals, so our advice is always well informed and properly detailed. This translates into helpful customer service, blog posts on beauty tips and techniques, detailed product reviews, and informative newsletters.
The Customer Care Department and Retail Team receive continuous training with our product lines. We aim to be Canada's Premier Beauty expert, and the key to achieving this goal is to provide our customers with best business practices, exceptional service and knowledgeable staff. We are easy to reach and eager to help – just one phone call or email away!