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How would you rate Sonic Drive-In?
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Texas
1 review
2 helpful votes
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Chicken Sandwich
September 17, 2023

I ate last night chicken Sandwich from Sonic it's disgusting and disaster it's terrible I throw it away it makes me throw up. It's really bad
The animals should not eat that food
I will never eat over there again very bad

Date of experience: September 17, 2023
Oklahoma
1 review
0 helpful votes
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Arby's bought Sonic
September 21, 2020

Sonic was a main staple for drive-in service in Oklahoma, but especially since Arby's bought them and Arby's is known for cutting corners in the buns department, they made all the wrong changes with their ingredients which has been a disappointment with the Sonic burgers. I'm now a Whooper eater!

Date of experience: September 21, 2020
New Mexico
6 reviews
0 helpful votes
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Sorry Service
December 6, 2022

I love the food choices but their service sucks, their people who work there are straight up rude and a few days ago my son ordered a medium tot, it wasn't room temperature it was cold as I ate 3 and some of the workers are now bosses and they act like they think they are it. I am not happy, and I will be going to the Sonic in town. I have noticed how the management treats their staff and workers.
This is the Sonic on West 2nd Street I am referring to...

Date of experience: December 6, 2022
California
1 review
0 helpful votes
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$#*!ing rude!
February 11, 2022

I live in Watertown my and go to sonic a lot and get the same thing every single time… not only was I told I can't get fries with my food the lady was very rude to me. We waited entirely to long for the quality of food we got served. I'm very disappointed.

Date of experience: February 11, 2022
Florida
1 review
1 helpful vote
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Lg Sonic Blast. Advertised regular price is $6.19. Actual price is $7.49.
Longtime Sonic fan, but they've really gone to seed. The service is extraordinarily slow. They now serve rewarmed burger meat instead on fresh-grilled meat. My last tots were rancid, as if cooked in really old oil. My last hotdog bun was beyond stale. Almost half of the drive-through kiosks are inoperative at ours.
Loc: 471 Mary Esther Blvd, Ft Walton Beach, FL. 7:39pm, 08/10/23.

Date of experience: August 10, 2023
Washington
1 review
1 helpful vote
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Will not ever go back
April 27, 2023

I will not ever go back to sonic I waited for 15 minutes to actually put my order in and never got to order other people came in after me and got their orders so I left and went somewhere else. Don't go to the sonic in ashland ky. Add a video or photo? Lol oh no coz I never got to order!

Date of experience: April 27, 2023
Washington
1 review
0 helpful votes
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Credit/debit card info
September 19, 2022

I haven't had Sonics food in a long time.
I want know WHY you want my card information?
Honestly that's my personal information I don't give out.
I haven't had any apps for other fast food restaurants (McDonald's, Burger King, Popeyes) do this.
They never ask for my private information.
Why do you need it?
I won't be downloading your app.
I don't even know if I'll be coming to your Sonic in Everett

Date of experience: September 19, 2022
Georgia
1 review
0 helpful votes
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I was given cheese sticks that were cold in the middle. I was told they are timed and there was nothing they could do. Apparently they are the only sonic that cannot cook cheese stick. I left with food i couldn't eat yet paid for. This was the Benton Tenn location. I would not recommend

Date of experience: March 6, 2023
Texas
1 review
0 helpful votes
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I ordered my grand daughter a Hot Fudge Sundae - Picked it up and it only had Ice Cream and Hot Fudge
The Sonic app included the Whipped Cream and Cherry - only option was to tap to remove any of the 4 ingredients.
I asked and was told those are extra and I would need to ask for them as I would for a Blast. I told them they advertise the Sundae with all 4 ingredients. And the Blast with only 2 ingredients. So that did not make since to me. I did a search and came up with several confirmations that Whipped Cream and Cherry are included items for a Hot Fudge Sundae. So how would I know I need to ask? They did not try to fix the issue.
Not to mention earlier this week they wanted to charge my co-worker.42 cents for 1-wedge of lemon for her tea. She called the manager Bandy and never received a call back.
We work next to this Sonic at 2723 FM 521 Suite A in Fresno, TX... We go there daily and purchase Ice twice a week for the office. We will not be going to this Sonic.

Date of experience: May 5, 2023
Colorado
1 review
1 helpful vote
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No refund
May 10, 2023

Ordered a hot fudge Sunday after I paid for it they informed me they had no hot fudge and refused to return the money for it. Then while I was trying to speak to a manager they sent food out to the customer with someone who looked as if they hadn't bathed for months and there cloths not washed as long. Super gross and dirty.

Date of experience: May 10, 2023
Florida
1 review
0 helpful votes
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Bad experience
December 14, 2021

I went to the Sonic on 9 mile in Pensacola FL. I ordered the 6 foot chili cheese dog combo. Board said one price but I was charged another price. Called the local number that was on the receipt and the woman answered yeah. Will not go to sonic again. And the tator tots were cold. Tried one as I was driving out of the parking lot. Hortible

Date of experience: December 14, 2021
Utah
2 reviews
0 helpful votes
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Slushy and slow service me and my husband always goes to the one in Layton but we've been experience poor employee being slow or making excuses that they didn't get an order from the app and plus when we do get our order it's very slow and when we even order a drink holder they forget from all of that we're thinking not going to sonics no more because of poor service and plus when there isn't nobody hardly in The drive-through or the parking lot something has to give because it's ridiculous when you're there for happy hour and we haven't been to sonics in a couple of weeks and I don't have proof but something has to give to change

Date of experience: July 21, 2023
Pennsylvania
1 review
0 helpful votes
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Burgers suck
September 11, 2022

I got the 2 for 5 dollar double cheese burgers. The size and taste of the burger suck. On the advertising the burger is outside the bun. Actually it doesn't come close. And the taste is subpar. Never go back there again.

Date of experience: September 11, 2022
Oklahoma
1 review
0 helpful votes
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When I ordered a cherry limeade the employee took forever to bring it to my car. When I finished my the cherry limeade I realized that there was no cherry. Why call it a CHERRY limeade if there is no cherry? I surly do hope that in the future the customers will be more pleased than I am.

Date of experience: August 13, 2022
Texas
1 review
1 helpful vote
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No service
May 18, 2023

We got to sonic, and tried 4 stalls to order. Other people were able to order with the stalls we tried, but every time we tried the button wouldn't work. We waited for about 15 minutes and still no reply. Terrible service and wouldn't come here again.

Date of experience: May 18, 2023
South Carolina
1 review
1 helpful vote
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Horrible Food
October 16, 2022

We asked at the drive-thru for lettuce and mayonnaise on the burger and they didn't put it on there. The burgers were both burnt and the tater tots were cold. We waited awhile for our food so there's no excuse for any of that. I'm very disappointed and hate we spent $20 on food we couldn't eat. We also never received our receipt. Very unprofessional.

Date of experience: October 16, 2022
Texas
1 review
0 helpful votes
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This is the second time i have made a complaint to Sonic complaints and so far it looks like they could care less as long as they get your money. I sat at sonic for 40 min. To place an order as i am watching cars go through the drive through getting meals i heard them order yet i have not been able to place mine. I called complaint line and that was on the 16th and was assured i would get a call back but as of my third call today im waiting again. Funny that if you ask the complaint line they dont have a supervisor but can have them call back from a company that hasnt returned a call yet. Lol a funny one. But i will not let this go this time. I will call every day if i have to until i get someone to return my call. I have found on line was is supposed to be the cooperate number the ones that own Sonic and other companies it is *******000.

Date of experience: June 23, 2021
Texas
1 review
0 helpful votes
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What's up with our local Sonic …. Anytime after 6pm service sucks ‍ No one answers window or when you park. I went yesterday and after 20 minutes of waiting I was told ice cream machine doesn't work. So I ordered popcorn chicken and same. They are out ‍ I asked for a coney dog and workers were being nasty as fucc taking order. This was at 7:50pm July 18,2022 smh I could here them laughing so freaking hard while making order I left and did advise girl … they can shove it up there azz since they want to be nasty about making your food! Sonic you succ this applies to Hereford Sonic! Service sucks! Management you need better works!

One star to post but honestly you deserve ZERO ******* ‍

Date of experience: July 19, 2022
Washington
1 review
0 helpful votes
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Food storage
October 26, 2023

My mother and I ran through Sonic Neosho, we grabbed the 2/$7 burger and drinks. The carhop was great and the burgers were made correctly, however the meat had a really weird taste. We could not even eat the burgers. Not sure if the meat had been properly stored, cooked, ect...

Date of experience: October 26, 2023
GB
1 review
6 helpful votes
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Not enough salt
December 31, 2023

Their "Ocean Water" is nothing but a sham. Their is absolutely no salt water in this drink, and it is considered an abomination by the Collection of Seabourne-men. If this water was truly collected from the ocean, AS THEY CLAIM, it would be the holiest of water. However, it is nothing but a cheap falsehood.

I asked politely to sanctify my "beverage" by adding the small sachets I could see behind the counter, and the person taking my order laughed at me.
Date of experience: December 31, 2023

Overview

Sonic Drive-In has a rating of 1.2 stars from 275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sonic Drive-In most frequently mention customer service, fast food and chicken sandwich. Sonic Drive-In ranks 319th among Restaurants sites.

service
153
value
143
shipping
38
returns
48
quality
138