website thubmnail of Sonic Drive-In
How would you rate Sonic Drive-In?
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Texas
1 review
0 helpful votes
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Commercial Review
October 13, 2022

African-American man eating a hamburger at game not making the grade. He looks homeless staring into space and his matted hair does not help. He is eating a hamburger, right? Where are the fries and drink?

Date of experience: October 13, 2022
Nevada
3 reviews
31 helpful votes
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I saw the commercial for the grilled cheese double burger on TV and it looked really good. The very next day I went to the restaurant and ordered the sandwich and tots. To my surprise the sandwich was horrible a waste of money.

Date of experience: June 19, 2023
Georgia
1 review
2 helpful votes
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I went to Sonic drive in hamburgers last night and one bite I hated the burger I tried a second bite and threw the burger away. What ever they are putting in these burgers is ruining the reputation of a once good restaurant. I have been to Sonic for years off and on. I went last night it was TERRIBLE. They have lost this family.

Date of experience: December 3, 2023
Virginia
1 review
1 helpful vote
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Customer service
August 23, 2022

I was at the Sonic in Hampton Virginia on 23 Aug 2022 at6.05 p.m. I sat at one of stalls for 15 minutes without anyone acknowledging me. Three other cars came and went in the time I was there. So I went through the drive-thru. Tried to explain the problem to the person at the window and she shut the window on me. I have to say that I will not be going back to that store again. You have lost a customer, and I used to like to eat there.

Date of experience: August 23, 2022
Oregon
1 review
2 helpful votes
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Why do people eat at sonic?
May 12, 2022

So I thought sonic was really cool with there drive up parking and ordering so I tried it I ordered chili cheese dog omg it was terrible. So I'll say a year later I said oh I'll try it again omg terrible. So I said no more I havnt been back for a long time. Today I thought I'll try the fries who can do fries wrong wow there cold and chewy. So I ask why do people eat there this will absolutely be my last time.

Date of experience: May 12, 2022
Tennessee
1 review
0 helpful votes
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Lazy $#*! employees
February 27, 2022

The Oakdale, Louisiana sonic most of the stalls doesn't work and if to give them anything over a $10 it takes forever to bring your change back and the employees think they have to park as close to the door as possible, so their lazy $#*! don't have to walk

Date of experience: February 27, 2022
Texas
1 review
1 helpful vote
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Cool food
April 15, 2023

We usually get our food very hot. Today we went to the Sonic at 5501 S. Cooper, Arlington, TX. The food was slow to come out and it was not very warm at all. The cheese was not even melted. We were disappointed in the food and the slow service.

Date of experience: April 15, 2023
Colorado
1 review
0 helpful votes
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In Topeka I go to the sonic on 21st Avenue South in Wanamaker. Whenever I come here the service is wonderful and the food is great. The people deliver in the food to your vehicle come with smiles and a wonderful attitude. Good job sonic

Date of experience: December 15, 2022
Texas
3 reviews
1 helpful vote
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Poor customer service
August 11, 2022

Placed and order via the app for the store on Saratoga in Corpus Christi, TX. Received my receipt via email. Arrived at the store and the app would not allow me to check in. Pushed the button and gave them my name, order number and ticket number. A female manager came out and said they had no order for me. I showed her the receipt and she again said they had no order for me and she could not give me my food. Told me I could pay again and call the app and get my money back. She was VERY rude and insulting.

Date of experience: August 11, 2022
Missouri
1 review
0 helpful votes
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Sat in the drive thru for 5 min with no response from the speaker. Drove into a stall and ordered. Another 15 min wait time and then had to wait for the car hop to go back in and get change. When I get home, the dog in my coney is ice cold, and the honey BBQ chicken? Had ONE NUGGET WITH CHICKEN! All the rest was sauce soaked breading! And to hard to chew if you do like that. Pitiful all around. Wont be back

Date of experience: August 28, 2021
Illinois
1 review
0 helpful votes
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Sonic sucks
January 21, 2023

Ordered and waited 40 minutes for our food just to find out they never put it into there system. But the button again and ordered again just to wait 15 more minutes for our food. We got it and it was cold.

Date of experience: January 21, 2023
Rhode Island
1 review
0 helpful votes
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When you order ahead and it's the first order of the day and you ask for an iced coffee that is NOT available, but you also order a HOT coffee but then get an iced coffee... How complicated is it? Is it rocket science? Is it Sonic science? And don't get me started on the 2 orders of cinnasnacks without the said described icing?!?!?! Really disappointed!

Date of experience: July 16, 2023
Missouri
1 review
2 helpful votes
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The Sonic on Summer Avenue, Memphis tn. Food served there is disgustingly nasty and thrown together. The burgers there are served regularly without lettuce, tomato, onion and pickles. There is never any onion rings. They do not put limes and cherries in the limeades. Pure laziness! The servers never offer you ketchup or even a single napkin. Thanks Sonic smh

Date of experience: March 15, 2023
Illinois
1 review
1 helpful vote
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Nasty Attitudes
April 21, 2022

If you have a half of day to wait then the Sonic on Broadway in Van Buren is for you. Plus they have the nastiest attitudes then any other fast food place. They mess up your order almost everything. So they are slow as hell and have attitudes, I have given them so many chances to change but they don't so I will never come back to this Sonic I will drive across town if I want to go to Sonic.

Date of experience: April 21, 2022
Texas
1 review
0 helpful votes
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The sonic on Plano road in Richardson's machines are terrible and don't read the swipe on a card, and the employees there instead of manually typing in the card info just said it didn't work and forced me to give back my food and we're rude

Date of experience: November 27, 2021
Arkansas
1 review
0 helpful votes
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I ordered a #6 crispy chicken with tots and a cherry limeade plus another crispy chicken. Next I ordered a #10 an all American dog with mustard and onion only with onion rings and a cherry limeade. This is what I got. Two chili dogs and a corn dog with limeade. Next I got two crispy chicken sandwiches and a cherry limeade. Even the receipt was wrong that I paid for..

Date of experience: October 21, 2023
Idaho
1 review
0 helpful votes
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I asked for a damn number 16 breakfast toaster they gave me it but with mayo tamatos an lettuce like it's a breakfast sandwich it don't need no mayo,lettuce,or tomato. To top it off they didn't didn't even add no damn egg

Date of experience: March 1, 2024
Florida
1 review
1 helpful vote
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Good Experience
December 11, 2021

Went to the store at 3704 84th Ave Circle E. In Sarasota, Fl. This was my first time here. Went through the drive thru. I ordered a double bacon cheese burger, onion rings and a hot fudge sundae. It took a few minutes because it was made fresh. And boy was it. I was a great meal. Look forward to going back.

Date of experience: December 11, 2021
Texas
1 review
0 helpful votes
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Bad management
December 26, 2022

I didn't receive my blast from door dash so I called the manager of sonic to see what they could do and he immediately blamed it on door dash and to get my money back from them so I told him it was probably their mistake, he basically admitted it and said there was nothing they could do. What a very sad person and business. The store is on 81st and University

Date of experience: December 26, 2022
Texas
1 review
2 helpful votes
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Chicken Sandwich
September 17, 2023

I ate last night chicken Sandwich from Sonic it's disgusting and disaster it's terrible I throw it away it makes me throw up. It's really bad
The animals should not eat that food
I will never eat over there again very bad

Date of experience: September 17, 2023

Overview

Sonic Drive-In has a rating of 1.2 stars from 274 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sonic Drive-In most frequently mention customer service, fast food and chicken sandwich. Sonic Drive-In ranks 319th among Restaurants sites.

service
152
value
142
shipping
38
returns
48
quality
137