Sonic Drive-In

This is the second time i have made a complaint to Sonic complaints and so far it looks like they could care less as long as they get your money. I sat at sonic for 40 min. To place an order as i am watching cars go through the drive through getting meals i heard them order yet i have not been able to place mine. I called complaint line and that was on the 16th and was assured i would get a call back but as of my third call today im waiting again. Funny that if you ask the complaint line they dont have a supervisor but can have them call back from a company that hasnt returned a call yet. Lol a funny one. But i will not let this go this time. I will call every day if i have to until i get someone to return my call. I have found on line was is supposed to be the cooperate number the ones that own Sonic and other companies it is *******000.

What's up with our local Sonic …. Anytime after 6pm service sucks ‍ No one answers window or when you park. I went yesterday and after 20 minutes of waiting I was told ice cream machine doesn't work. So I ordered popcorn chicken and same. They are out ‍ I asked for a coney dog and workers were being nasty as fucc taking order. This was at 7:50pm July 18,2022 smh I could here them laughing so freaking hard while making order I left and did advise girl … they can shove it up there azz since they want to be nasty about making your food! Sonic you succ this applies to Hereford Sonic! Service sucks! Management you need better works!

One star to post but honestly you deserve ZERO ******* ‍

My mother and I ran through Sonic Neosho, we grabbed the 2/$7 burger and drinks. The carhop was great and the burgers were made correctly, however the meat had a really weird taste. We could not even eat the burgers. Not sure if the meat had been properly stored, cooked, ect...

Their "Ocean Water" is nothing but a sham. Their is absolutely no salt water in this drink, and it is considered an abomination by the Collection of Seabourne-men. If this water was truly collected from the ocean, AS THEY CLAIM, it would be the holiest of water. However, it is nothing but a cheap falsehood.

We order Supersonic breakfast burritos and black coffee. There were so many pickled jalapeños on them that we couldn't taste anything else. My coffee tasted moldy and was undrinkable. Caldwell, Idaho Saturday midmorning.

Among the many placws to eat on dougles boulevard in Midwest city the sonic in Midwest city has to be the worst. The inside is smoking and pouring out the building probably from the grills or fryers. The outside is filthy as well. I have been behind drivers in line who just drive off without their food from waiting. And when I have gotten food it is either looking gross or the fries are not cooked right. I have had to tap on the window to even get someone's attention, and they don't even seem to care. Even over the speaker they have an attitude being next to so many other restaurants you have other choices do not eat at sonic

I went in at 11 pm waiting for a burger with fries and a drink, waited roughly 45 min until i had to ask the employee where my food was. Apparently there was only one person in the kitchen excluding the cash register person. After I asked them where my food was, the immediately brought out half filled cold fries. The fries also had a weird smell and taste, it had clearish white stuff all over it, almost like lotion. The mysterious substance was sticky and bubbly. The burger came nearly 1 hour later around 12:30 pm. This burger bun was like eating buttcheeks and tasted like them too. There was no cheese and only a bun and the drink wasn't even served. The meat was hard and a bit squishy too. 0/10 def would not reccomend. Dennys has better customer service

NO means no... no ice means no ice... not low ice... not ez ice... SONIC you lost a LIFETIME customer today. I will never go to SONIC again.
I specifically said no ice. The person on the speaker said "low ice" I said "NO ICE" the speaker said EZ ice. I repeated "NO ICE" I got a half cup full of ice... Since I cannot order my food the way I like at sonic...
I will go somewhere that gives me what I want and not what you want to give me!

Food is absolutely terrible! Especially the hotdogs, the relish is neon green and tastes like mold, had to throw out. When I ordered a large fries with added onion there were like 10 tiny fries in a bag with mostly just large pieces of onion. The burgers are kinda edible but taste like plastic bags. The slushes are gas tho, a limeade slush with mango worth it somtimes.

I went to Sonic on 8/30/2023 at 6:53 pm CST, located at 4880 Mountain Creek Parkway in Dallas, TX. I was eager to try the advertised Bacon Pepper Ranch GC Burger and Tator tots for $3.99. When I opened the package, I immediately noticed that the toasted slices of bread looked very small. I opened my burger, and the ground meat patty was smaller than a breakfast sausage at McDonald's! I'm very disappointed in Sonic because the burger I purchased does NOT look like the Bacon Pepper Ranch GC Burger advertised all over TV. This is highly misleading, and I would need to eat 3 or 4 of those burgers to actually get full. I should have returned the burger to the restaurant and demanded a refund.

I went to the sonic in Conroe, Texas and ordered my kids dinner on the app. Waited quit awhile to get my order, then got home and my sons food wasn't in the bag. I called and was placed on hold, then the person asked if they could call me back because they had a rush and didn't have time to talk to me. I asked for the manager as I had already paid for food I didn't get and shouldn't have to continue to make my don wait for his dinner. She said she was the manager. I replied that calling me back was inappropriate and I would call district. She hung up on me. I called the customer service line and they offered an apology and $10 gift card, That didn't even cover his meal! I told her to keep it and I would call during the week to speak with someone above her. She then offered a coupon for a drink. No! She finally refunded my order and I will never go to Sonic again! Worst service ever! My son is getting Whataburger for dinner.

The fries were cold and hard. Like they were old. The burgers where dry AF definitely lacking any condiments. Will never eat here at this one again. It was in Oroville CA.