Best drinks ever. Burgers are usually cold, not done, and yucky. Wished they used real meat. Would be the best thing ever too if their managers were older than 18
No better than McDonalds these days. I never considered it necessarily healthy but at least it was the better of quick options. Today it's just trash, empty calorie junk food.
Went to drive thru and ask specifically if the 1/4 cheeseburgers were still 1.99 and the man on the speaker said yes for the rest of the month. Got my order and went home to discover he gave me hotdogs instead. Send my son back and the man would not exchange them so my son had to pay for a whole new order because the man claims that I ask for hotdogs. I will never go back. I cannot believe I had to pay again when it was Sonics mistake.
We ate at Sonic in Lenoir NC Today 9/12/2023. We ordered I
1 sonic burger combo, 1 Hot dog with slaw & 1 sm. Strawberry shake. We got 1 burger combo, an extra burger we did not order, the hotdog and a shake. The burgers were still cold as if taken out of the fridge and not warmed. The hotdog had slaw poured on it with liquid in it and the bun was slushy. The shake was vanilla ice cream and whipped cream. Over $20.00 worth of nothing fit to eat. Don't pretend to serve food if you can't do better. You don't deserve not even 1 star.didn't give us a receipt.
I went to Sonic today and got the Grill cheese double burger, and let me tell you it was amazing! I also got the DIET Cherry limeade, and it was also fantastic. I love that it has alot of carbonation, and it is not flat like alot of other drinks. Please do not ever stop making both of these things. You have found gold!
Hadn't been to a sonic, but saw their new double cheeseburger toast burger on an ad so we drove 20 miles to try the sonic in Marion, Ohio. Went through the drive through annd saw the and for that sandwich going across the display board too and so ordered that. They said they didn't have that available anymore. So then we ordered a sonic blast and they said we couldn't order any ivmce cream either. SO I got a regular cheeseburger toasted sandwich. It took 13 minutes at the window waiting and then when we pulled away to eat, the toast wasn't even toasted. It was just sandwich bread with a burger in between!
Of I could give it no stars Or negative I would! Went to Sonic drive-thru at 11:35 today11/4/21 for food with my fiance Order almost $20 worth of food. And had to turn around and go back Cuz my fiance's grilled chicken Had a hair in it When I got back to the speaker woman told me to pull around but to my surprise she has no hair net no hat and her hair flying all over the place I'm assuming the hair was hers I do not recommend anybody in Morgantown to eat at this sonic drive-in! Unless you want to EAT a hair ball sandwich
I whent to sonic drive in Henderson Tennessee 6 stalls actually works this sonic should be shut down they get orders wrong and when I said something about this sonic. Catching an attitude about them losing costomers because they don't have enough stalls and stuff to complete orders 30minits you have to wait to long to order and get your order the food is cold and barely cooked. Shut this sonic down I will never come back to this sonic drive in Henderson Tennessee avoid go somewhere else.bad attitude sarcastic so why they have 30stalls only 6 actually works this sonic drive in fells avoid this sonic or you might get food poisoning and when you order a sonic Bacon cheese meat and cheese only they actually ask do you want bacon on it. Bacon is a meat prove me wrong so this sonic drive in negative 10 don't go to this sonic drive in in Henderson Tennessee
As a nurse in the field I have very little time to ever stop and eat. Sonic on Pat Booker in Universal City was in direct path of one of my patients so decided to take a second to try and get something fast. From the get-go the lady working there was rude. She got snappy when I asked for onions then just gave me my total. I pull forward behind three other cars. They were all stopped where they bring the food out so when it was my turn that's why I stopped. This lady opens a door and tells me to move up to the sign at the end. So I do. She didn't tell anybody else so everyone behind me was still way back by the door. She came out and helped three other people and never came to my window. The sweet girl that came to my window had what I thought was my drink but didn't have the rest of my order as she didn't have my ticket. I continue to watch the people behind me to get their food get their drinks and drive off. I was never helped. I am starving! And now I cannot stop for food. I drove off with nothing. This is a really poor example of how you treat customers. I'm still hungry and won't be able to eat until tonight. I didn't eat breakfast. People don't go to sonic unless they need food and they should be treated respectfully and considerately. If you don't like your job, quit! Needless to say I will not be returning.
Me and my husband sat in the drivethru behind 3 other cars. No one came over the speaker to take our order, so we pulled up to the window. We gave the employee our order. 1 iced vanilla coffee and 1mocha iced coffee. We pay the 4$ and odd change. She hands us the coffee and we drive away. No reciept and the most awful coffee ever. The mocha had no sugar or flavoring and the vanilla was just plain coffee that had a most artificial taste ever. My husband wouldn't go back so I'm letting you know. These people need someone to whip them into shape and make them do a better job. We had to pour it out
We ordered online and went and pulled into a spot. We sat there for 30 minutes and pushed the red button to talk to someone and a voice says drive thru only and hangs up on us. We already paid and our food sat inside for 25 minutes. There was no sign telling us the stalls were closed. Other people also sat in the stalls waiting for nothing while their food sat inside getting nice and soggy. The manager was extremely rude and condescending of course. This place used to be amazing but I guess like all fast food places this one has finally had enough of treating its customers with respect and value. Naturally we won't be back and I'm sure no one cares but this is a place we went to all the time and we are undoubtedly disappointed and hurt that after all the business we gave them they treated us like we were jerks. There is an abundance of competitors out there and I'm sure that our 6 person family will be welcome somewhere else where they give us some dignity and not laugh that we sat there for so long.
Signed,
Disappointed in Pittsburgh.
So I go to this Sonic on wheeler road and they are so nasty and cheap they gave me the smallest order of tots like really who yawl think yawl feeding a chile never again
Had a hiccup with my receipt(s). But, Ilene took care of me. I ordered the new bbq sandwich and it was really delicious. Makeala brought out my meal, she was an awesome person too.
We've been Sonic fans for Years. Our last several visits have been very disappointing. Burgers are smaller, meat is different, lettuce wilted and the pickles are different. Wont go back
Bad customer service. They have no mannerisms. Instead of handling your food to you they throw it at you! DONT EAT THERE!
Florence Sonic. They don't even deserve a star.
I came twice now on my period to get a damn hot fudge Sunday and twice they had no nuts. I want the crunch with my cream. I will not be coming back until they have nuts.
Mozzarella stick are uncooked and cheap cheese is horrible. If customer buy a 8pc, then they should be given more than 1 sauce. Mem[his,Tn *******
A big waste of $7.
Sonic on Glendale Ave by Luke, the food was terrible. I had a chicken sandwich that tasted old and over cooked. The carhop needs to learn to make change. Won't be going back.
I go to several sonics based off customer service and I can honestly say that the young lady Jasmine (Jas), and Richard make me want to eat out everyday I'm very impressed with how they handle a parking lot full of angry customers keep it up you guys.
Sonic in Newport Tn was very Rude the one taking my order inform me she would have to come out & take my order because she could not understand me when she came out leaning on my car I was trying to give her my order said then I was talking to slow for her! Inform her to quit leaning on my car & I would be talking to the manger when I called same person that waited on me answered that she was manger & that I was rude to her she then hang up on me!
Answer: Imo, it has to be a front for something to still be in operation. Hopefully it's a front for something not as nefarious as serving people undesirable, inedible "food".
Sonic Drive-In has a rating of 1.2 stars from 278 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sonic Drive-In most frequently mention customer service, fast food and red button. Sonic Drive-In ranks 317th among Restaurants sites.