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Sofamania

How would you rate Sofamania?
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New Jersey
1 review
0 helpful votes
Follow Jamal J.
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Splendid Services
June 23, 2019

I ordered a bed frame as im moving, delivery service was excellent as I got the item with in 48 hours. The delivery person was very humble and pleasant. Talking about the bed frame is of very good quality and astonished with the price for such a quality furniture. I definitely recommend Sofamania and will order again for further items of furniture once I am moved. Excellent choice, Excellent service, Excellent product and a never before end to end experience!

Date of experience: June 21, 2019
New Jersey
1 review
1 helpful vote
Follow Ranganathan P.
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I was amazed to see such wonderful stuff at such wonderful prices! The futon I bought from them could have set me back with around 1.5K, had I bought it from any shop in my neighborhood. Checked the details about it by calling them and they were courteous and helpful, delivery was quick, and I put it together quickly with my roommate's help. The futon is beautiful and by looking at it I can say that it will serve me well during my stay here. Good job sofamania!

Date of experience: May 31, 2018
Mississippi
1 review
3 helpful votes
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Got low-quality defective product (couch) from Sofamania. When trying to return was informed that 20% of the price would be withheld as "processing fee". Well, that's a nice way of doing business, isn't it? Based on their return rates, these "processing fees" must be the main way of monetizing their business.

Date of experience: November 25, 2017
Sweden
1 review
0 helpful votes
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I purchased multiple pieces of furniture from sofamania for my clients over the time, recently purchased some kitchen chairs and they were very helpful and professional with the transection. The chairs were lost during shipping and they were quick to send the replacements when I told them them I want them for a display. Their customer service is good and better when compared to other stores I purchased in past. Their products worth the money I pay. Recommended!

Date of experience: October 29, 2018
Aldo S. Sofamania Rep
over a year old

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

New Jersey
2 reviews
0 helpful votes
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They have the best collection of furniture. I bought my wife a beautiful couch during their Memorial Day Sale, they are offering up to 70% OFF...! Everyone should grab this deal. Best time to purchase the furniture to bring a perfect look to the house.

Date of experience: May 25, 2018
California
1 review
0 helpful votes
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Scam
September 26, 2018

I didn't read the reviews and ordered from them. Waited for my couch for 6 weeks. Delivered to the wrong address and told me to look around for it.
Customer service rude and unhelpful.
Now I have spent money and ended up with no couch.

Date of experience: September 26, 2018
California
1 review
0 helpful votes
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Excellent bed! Service is great! I was a little skeptical before ordering because of the negative reviews I read about Sofamania on BBB, but the bed was so beautiful and the prices were so compelling! I took the risk and I am happy i did! It came in 2 Boxes and one was a little heavy, assembly was a breeze. Looks better in person. We purchased it for our guest bedroom and thinking of ordering a replacement mattress as well from them. A great deal especially for the price.

Date of experience: October 11, 2018
Aldo S. Sofamania Rep
over a year old

So happy you are pleased with your purchased, we look forward to doing business with you in the near future!

Maryland
1 review
4 helpful votes
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Order elsewhere
January 8, 2019

I am not one to complain. I respect companies and the work they put into to their products. However, I would never recommend buying anything from this site. I spent around $300 on a Sectional for my family and a little before Christmas and I just now received it today after receiving an email from the company saying my order was shipped it took almost a month to arrive. It finally came with all the screws, bolts. Etc in the box with no bag just scattered. The box wasn't sealed when delivered so most parts fell out in my driveway. The legs actually physically came broken... not sure how that's even possible considering they're a hard plastic, and should be checked before being shipped. The pillows weren't stitches properly so they lost stuffing, and the couch is like sitting on a piece of ply wood. I say this to those reading reviews who are unsure about ordering from this site, it is 100% honestly a waste of money and your time. I've never dealt with a company this bad in my life.

Date of experience: January 8, 2019
Aldo S. Sofamania Rep
over a year old

Hello, thank you for your feedback and do sincerely apologize the item was not to your standards. You have 30 days (from delivery date) to return your item and get your refund with a deduction of a 20% restocking fee. Have in mind that to make this effective, we must receive the item(s) in its original packaging/box only, after which your refund will be processed.

Nevertheless, you should inspect your item(s) upon arrival for any and all details you may consider as "damage" and document it with photos, including box markings for product and model number. You have a maximum of 5 days to report delivery related damage(s) to both the carrier and us at Sofamania. The item MUST be in its original box.

Contact Customer Support at 1-800-564-0739 and/or info@sofamania.com with your Name, Order Info, and Photos and we will find a prompt resolution. (Freight Items Note: You are not obligated to accept delivery when in evidence of damage. You must sign the BOL (Bill of Lading) upon delivery, where notes should be made if necessary so any issue can be assessed properly.)

California
2 reviews
1 helpful vote
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Delighted!
May 29, 2018

In one word - Delighted! I really love the material they have put on this loveseat, Its a total steal for the price they are selling it. Delivered on time and was not too hard to assamble. Highly recommended folks!

Date of experience: May 29, 2018
New Jersey
1 review
0 helpful votes
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Perfect for small space in this price...
February 19, 2020
Updated review

I must say it is a great sectional... Color looks amazing and different... Came in well packaging and very easy to assemble... Instructions were clear... Reversible chaise is an additional feauture... Also cushions with overstuffing provides great comfort & 2 pillows makes it more attractive... Great buy at this price!

Date of experience: February 17, 2020

I and my friend were sitting together in my newly renovated house looking for various furniture products in order to furnish it. Accidently, we encountered with SofaMania. We were pleased to see the amazing and distinguished product on SofaMania website. Your products are with complete description, colors are very attractive, ongoing promo codoes and requires very light assembly. Your first impression is amazing. We will definitely purchase from you and once tasted will recommend you all around.

Date of experience: July 12, 2019
Oregon
1 review
0 helpful votes
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Yes, cheap. Yes, convenient to ship. Yes, you have to assemble the whole thing, and be really good at assembling furniture... The cushions are rock hard. It's not much different than sitting on the floor. The cushions are half-stuffed, and will sag within a month. Super unhappy with this couch.
Looks okay, but not functional. I will be buying something else.

Date of experience: October 23, 2018
Aldo S. Sofamania Rep
over a year old

We do apologize the item is not to your standards. You have 30 days (from delivery date) to return your item and get your refund with a deduction of a 20% restocking fee. Have in mind that to make this effective, we must receive the item(s) in its original packaging/box only, after which your refund will be processed. Thank you.

New Jersey
1 review
0 helpful votes
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When i thought of purchasing this futon, it's price was less however when i checked the price item next day it was increased by some dollars. Though i have not faced this issue before with your company, also i like your ongoing coupons still i do not understand why the price went up in a day. With my utmost desire to purchase this futon and the reason to get upset, i called the customer support team and they explained me the whole scenario and i understood the situation. I paid the higher amount though but when i received the futon it was at par and everything was as per the description. I really liked the quality of the futon and happy to have it.

Date of experience: August 24, 2019
Aldo S. Sofamania Rep
over a year old

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

Aldo Scotti
Sofamania.com

Texas
1 review
0 helpful votes
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Amazing color... Received my sofa quickly!
January 16, 2020
Updated review

Lovely sofa sitting in my living room. Got touched with the color as it is beautiful... Perfect for my room... Fast shipping and delivery is on time... Good material used... Lay down on it for long hours... Thank you for this sofa; i hope it lasts long!

Date of experience: January 15, 2020

Comfortable and firm chair with great look...
December 19, 2019
Previous review

Our dad love's the chair works as it should and the price is great... Also the item was packed in good packaging and looks good in person. Very comfortable and firmess is as desired...The color looks different however i like it very much...We are glad to have it...

Date of experience: December 18, 2019
New Jersey
1 review
0 helpful votes
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"Beautifully crafted sofa"
November 27, 2019
Updated review

I really like the material used to manufacture this sofa. The diamond shape design is also quite unique and the comfort of the sofa provides such a wonderful experience. The discounts are great at your store and shipping is fast. I would recommend your products to everyone...

Date of experience: November 25, 2019

"Exceptional service"
June 18, 2019
Previous review

Remember when you do good things,people will always appreciate you. Thanks for doing a fair business with us and helping me in initiating the return for my futon. I am sorry that i had to return my item because i was not aware that my fiance would gift me something which is very similar as he was out of town for some business trip. Even though the return policy of 30 days was surpassed but on an exception you accepted to return this item. I promise you while going forward i will keep this in mind regarding your return policy and will never force you to apply it unwillingly.

Date of experience: June 18, 2019
New Jersey
1 review
0 helpful votes
Follow Will H.
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Thank you so much SofaMania for showcasing such a beautiful collection. I used to purchase furtinure through local stores only however after one of my friend recommended your store, i thought of giving it a try. I am happy with my first purchase as it was as perfect as i never thought of. It was also delivered on time and material used is durable and fabric is so soft. I would definitely purchase from you guys again.

Date of experience: October 22, 2019
Aldo S. Sofamania Rep
over a year old

Thank you for sharing your experience with us. We understand the importance of time and truly value your willingness to leave your input. Have a wonderful day!

Aldo Scotti
Sofamania.com

California
1 review
0 helpful votes
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I really like the way your store website is designed as i myself a website designer. I like the way your products are listed as it is providing 360 degree angle live visuals and it looks so attractive and color variant of your products are also wonderful. I am stimulated by looking at your store collections and it has made me purchase furniture online before that i am damn good shopper but for local stores only.

Date of experience: October 4, 2019
Aldo S. Sofamania Rep
over a year old

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

Aldo Scotti
Sofamania.com

Singapore
1 review
3 helpful votes
Follow Quentin L.
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I wish to share my experience with everyone. I recently purchased a good looking sofa from SofaMania and was a little skeptical about the quality and comfortness. When i received the sofa, it was very good-in-person as seats are very comfortable and cushions are very fluffy type. Sofa is perfect for my small space apartment as it fits very well and also it is lightweight which can be moved easily. Thank you so much for such a quality collection.

Date of experience: September 4, 2019
Aldo S. Sofamania Rep
over a year old

Thank you for taking the time to share your experience with us. Leaving your input is extremely important to us and we value your willingness to do so. Have a wonderful day!

Aldo Scotti
Sofamania.com

1 review
0 helpful votes
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Great couch. Very comfortable and quiet. I wasn't expecting the seat bottom to have a shape, kinda like individual seats. Sitting up is comfortable. I would definately recommend Sofamania. Delivery was on time and deliverymen were helpful and courteous. A good store to buy from, however they should provide more details of products on their website to avoid confusion and quick decision for their customers.

Date of experience: October 11, 2018
Aldo S. Sofamania Rep
over a year old

Hello, thank you for your feedback, it will definitely we addressed with the concern department regarding providing more details on the products. Thank you!

Illinois
1 review
0 helpful votes
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Great service, delivery was spot on. I called the customer service to enquire about my order and they were very helpful... Item arrived without any damage. Not sure why they call it August Loveseat but the linen upholastry is comfortable and looks durable, I am In love with my sofa...!

Date of experience: October 11, 2018
Aldo S. Sofamania Rep
over a year old

Thank you so much for the review! We appreciate the time to share your experience!

India
1 review
0 helpful votes
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Worth the money!
July 24, 2018

I purchased this larger deck box to store cushions for a small sectional sofa that I recently purchased from amazon. A little time consuming to put together but well worth the effort. I have another smaller suncast storage box that has faded a little with time and I expect this to do the same since it is out in the direct sun. I'm very please with this purchase. It opens and closes perfectly.

Date of experience: July 24, 2018

Overview

Sofamania has a rating of 3.7 stars from 418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sofamania most frequently mention customer service, good quality and long hours. Sofamania ranks 9th among Furniture sites.

service
36
value
36
shipping
34
returns
21
quality
35