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Society6Reviews 1,528

3.6
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Society6 Reviews Summary

Society6 has a rating of 3.6 stars from 1,528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Society6 most frequently mention customer service, full refund and phone case. Society6 ranks 23rd among Home Decor sites.

service
239
value
216
shipping
224
returns
152
quality
207
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Singapore
1 review
0 helpful votes
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This is what customer service should be.
July 29, 2015

Jonathan was not only swift but most helpful in resolving a problem with stains that probably arose from the T-shirt printing process. Full refund issued in a flash. It's the sort of customer service that makes me absolutely confident of buying from Society6 again.

Date of experience: July 29, 2015
Colorado
1 review
0 helpful votes
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Very helpful and easy to work with
July 29, 2015

I had bought some prints for a collage in my new home but they ended up not working well with the existing images I had. I asked to return them and I was given extremely good customer service. They refunded me right away and offered to let me keep the images so I did not have to go through the trouble of sending back. The quality of the prints were great and I will continue to purchase from their site. Very kind people working for the company!

Date of experience: July 29, 2015
New York
1 review
0 helpful votes
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Customer Service is EXCEPTIONAL!
July 29, 2015

I am new to Society 6 and recently made my first purchase. I bought a fantastic looking iPhone 6 slimcase. However, since I am a clutz, I decided a tough case may be more my style. Sharon from their customer service department was very helpful and prompt with her responses. She even included extra pictures that weren't available online. The refund process was simple. I will definitely return to Society 6 for future purchases!

Date of experience: July 29, 2015
Norway
1 review
0 helpful votes
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First, Society6 offers some cool and funky products. Awesome stuff!

As an international customer, my order got lost in my country. No fault to them just our postal service. The package was returned to Society6 and within a short time received notification from them something was amiss.

Not only did they go out their way to reship - the customer service team (thanks again Brittany) delivered confirmation in minutes.

Highest recommendations!

Date of experience: July 28, 2015
Australia
1 review
0 helpful votes
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Excellent customer service! I look forward to ordering more of your amazing prints.

Date of experience: July 28, 2015
Minnesota
1 review
0 helpful votes
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Fantastic service!
July 27, 2015

I love the original artwork on the shirts - and ordered 2 of them. They arrived promptly and were of excellent quality. Unfortunately, they did not fit as I had hoped. I followed the link to costumer service and they resolved the issue quickly and courteously! Great company to do business with.

Date of experience: July 27, 2015
New York
1 review
0 helpful votes
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Honest and customer service minded
July 27, 2015

This is a fine retailer and exceeded my expectations. There was a shipping issue that turned out to be a mistake I made and Society6's excellent representative, Johnathan, really went beyond my expectations in resolving the issue. This is a very honest and trustworthy retailer with very unique products. Will Be sure to order from them again! In fact I think I will right now!

Date of experience: July 27, 2015
Florida
1 review
0 helpful votes
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Got my approval!
July 27, 2015

It was really awesome my customer experience, I bought 2 personalized mugs from Society6 - Santa Monica - but unfortunately one of them came cracked, probably a problem during transportation, I wrote an e-mail telling that I would like to replace for a new one and less then a day Jonathan wrote me back to solve my problem in a best way!
It is my second time buying there and I will definitely keep doing!

Date of experience: July 27, 2015
Texas
1 review
0 helpful votes
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I'm decorating my son's gaming room and bedroom. It has been a lot of fun searching for art to reflect my son's interests (eg. Super Smash Bros and Basketball). I had him review my choices so that he would be happy with the decor. In most cases I'll purchase prints, but I will purchase at least one canvas print. The art you choose can be printed on t-shirts, mugs, cell phone covers and other items. I am amazed by the creative expression and find pleasure in browsing. By creating an account you can follow artist and like their work. The only draw back, as you like the art, you can not change your mind. For this reason I wish I wasn't so eager in the beginning to click "the heart" for like.

Date of experience: July 26, 2015
Canada
1 review
0 helpful votes
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Society 6 - support team
July 26, 2015

I ordered art prints from Society6.com and needed to confirm a few shipping details, Johnathan from their support team was excellent responding to my inquiry quickly and efficiently.

Date of experience: July 25, 2015
GB
1 review
0 helpful votes
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Fantastic Service. Above and Beyond
July 24, 2015

My experience with the returns team was nothing short of perfect. Brittany was polite, prompt and professional and I was extremely satisfied with my exchange.

This experience has encouraged me to use this site again!

THANK YOU

Date of experience: July 24, 2015
Florida
1 review
0 helpful votes
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Duvet Cover
July 24, 2015

My experience was extremely helpful. I was impressed by the quick response to my request.
Since this was my first contact with Society6 (it will not be my last), and it turned into an extremely pleasant experience.
My contact's name was Jonathan. Spciety6 has an exceptional employee there.
Just had to express my accolades to him and Society6 in general.
Best regards,
Jan Onstead

Date of experience: July 24, 2015
Italy
1 review
0 helpful votes
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Perfect
July 24, 2015

This is not the first time I buy from Society6, nevertheless even if I did a mistake in my order and it was already shipped, they fulfilled my request for a new shirt(separetely).
Great artworks and excellent customer care and assistance!

Date of experience: July 24, 2015
Greece
1 review
0 helpful votes
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Excellent
July 23, 2015

I'm extremely satisfied with Society6, They have always been swift and helpful whenever a problem arose with any purchased items. I am both customer and artist on the site, I would definitely recommend!

Date of experience: July 23, 2015
Canada
1 review
0 helpful votes
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Great Service!
July 22, 2015

My order came in with a slight rip on the inseam. I emailed Society6 and got an instant reply. They helped me out right away. Thank you so much!

Date of experience: July 22, 2015
Puerto Rico
1 review
0 helpful votes
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Great service!
July 22, 2015

Society 6 treated me well as a customer, offering me both quality deals and good customer service that was both efficient and informative.

Date of experience: July 22, 2015
Canada
1 review
0 helpful votes
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Wonderful support
July 22, 2015

My experience with Society6 was AMAZING! Jonathan replied to my request for help very quickly! He was very polite and took the time to resolve the issues I was having with uploading photos into my account!
I am so happy that I chose to be a member of Society6!

Date of experience: July 21, 2015
Illinois
1 review
1 helpful vote
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Fantastic Service and Support
July 22, 2015

Society6 is an amazing service, and when I came to them with a question, they responded swiftly and they were incredibly helpful. I would recommend this to anyone!

Date of experience: July 21, 2015
Illinois
1 review
0 helpful votes
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Excellent Customer Service
July 22, 2015

I needed help logging into an old account with an old email address I had forgotten, and Society6 helped me out excellently. I know I was probably being a pain in their butt, but they were awesome and helped me resolve the issue.

Date of experience: July 21, 2015
Pennsylvania
1 review
0 helpful votes
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AWESOME
July 22, 2015

Loved the tapestry and shipped quickly, no hassle whatsoever. Will certainly use again!

Date of experience: July 21, 2015

From the business

Society6 is an online marketplace that empowers artists to make their artwork available for sale as a variety of products (for example Art Prints, T-Shirts, iPhone Cases, Throw Pillows, and more).

The artwork on Society6 is created by hundreds of thousands of artists from around the world.

When you buy a product from Society6, we produce it using only the highest quality materials, and ship it to you on behalf of the artist.


society6.com
Founded in 2009
Santa Monica, CA, United States
+129