Society6 Reviews Summary
Society6 has a rating of 3.6 stars from 1,528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Society6 most frequently mention customer service, full refund and phone case. Society6 ranks 23rd among Home Decor sites.
I recently ordered 3 shirts from Society6 (I've ordered before and it's always a great product), but this time I thought the shirts I ordered would be in women's sizes, but there were in men's sizes, so they arrived too large. I contacted Society6, and within an hour, I was given a full refund so that I could order shirts in the correct size. Really impressed with the customer service here. Thanks Samantha and Jonathan!
I love this site and the designs. Some things are a bit overpriced in my opinion otherwise I would give 5 stars.
I always browse the website on my free time and have been buying items more and more often. I had recently purchased a duvet cover but accidently ordered the wrong size. Well no problem! A quick customer service email and a replacement in the correct size is on its way! Could not be happier with this site.
I just needed to get this out there. I was ordering a blanket for my girlfriend and I accidentally ordered a print out on accident. Not only did they refund me the full purchase/shipping price. But they also let us keep the printouts!
Best customer service interaction I've ever had. I truly recommend this company. They are the best. They made my whole week. :)
I ordered 4 phone cases which, upon arrival, did not fit well. When I contacted Samantha at Customer Service by e-message, within the hour she had credited my accounts and told me to keep the items! This is customer service like the good old days, when people were kind, courteous, helpful and charming. I will deal with Society6 again because I was so impressed by Samantha's handling of my problem.
"Amazing customer service!" - I had a problem with my order because it got lost in transit, however, almost immediately Society 6 fixed the problem and sent me a replacement. Extremely helpful, fast and friendly staff. I recommend this website!
I am so happy I found this store for phone cases. I love to be able to express myself in many ways. The variety of cell phone cases is amazing and they are all beautiful works of art.So many choices and they have something for everyone. And the price is not crazy, very affordable. And of course, the case itself is quality.
Not only is the product sold on this site excellent quality and work to promote artist all around the globe (above all when it's not the easiest time for artists) but the consumer service is so efficient and nice! They make everything possible to pease the consumer. I wanted to return a legging that didn't pleases me, and in less than 2 hours, I was refunded, I place a new order to replace the legging I didn't like, and I was refunded also cause there was a discount when I bought the first legging. Bravo and thx to Society6 :)
Society6 has great customer service - very responsive and helpful. They totally made my day. I won't hesitate to order from them again.
The first package got lost in the mail, but the excellent customer service sent me a new one without any problems. Extremely friendly, and high quality prints. Will definitely shop again.
I was positively surprised about the very good customer service of society6. Fast and kind staff! Thumbs up!
I had a problem with my order and almost immediately Society6 fixed the problem and sent me a replacement for my damaged item. I am impressed and satisfied with the people I spoke with and I recommend this website 100%!
I thought that the 'no shipping charge' meant that the cost of the art that I was purchasing would be what was displayed. However, I didn't factor in the U.S./Canada exchange rate, which is substantial, now. I complained to Society6 and received an instant reply and a refund.
So, I remain a happy customer.
The products are always 100% satisfactory as far as condition, quality, etc. When returning, exchanging or anything of the nature, you contact a live person via email and they always make sure you get exactly what you are looking for. They provided me with answers and solutions. It's great to order through a website that has such hardworking and caring people behind it.
Society 6 has the best customer service! I am really impressed by it! They respond quickly and are very accommodating. I absolutely love their products but customer service sets them apart!
I have problems with my hands and need to make sure that the IPhone case I purchase has good grip yet isn't too bulky. Jeffrey initially recommended one model which he thought would be perfect for grip. However, I had failed to mention some other issues just as important of a need. By then the order was already placed! Another customer support person told me I was stuck with the item and basically too bad! Being quite upset since I'm recovering from major back surgery and can't drive I told the other sales person cancel my order but instead I heard back fr Jeffrey and he is taking care of original order so I can hv what I need! That is customer service!
My name is dave from P. A I recently ordered a item from society6. Although the product was not to my liking, the people@ society6 not only returned my money they let me keep the item as a sign of good faith. I definitely will be returning to their site and shopping for awesome goods. Thank you society6! Keep up the good work and solid productivity...
Great products, great customer service. Had an issue with a sale that went inactive mid-purchase and sales associate Jonathan took care of it right away and reimbursed me for the sale I had originally tried to buy under. I'd say the hardest part about buying from Society6 was choosing which print to go with! Thank you Society6!
Society6 at http://society6.com only adds to the pleasures of shopping online. They commission (?) a large number of artists for the works that they replicate on everything from rugs to ipod cases, and browsing through their site is a delightful experience. Ive ordered pillow covers, mostly, and the compliments on them that Ive received from visitors to our home are never-ending.
Their prices are great, their customer service could hardly be better, and the variety of art that they carry is astounding. If you need a lift, go there and browse; youll come away feeling happier.
I recently made a purchase but received a product in bad condition. I emailed the people, and they replied and reshipped a new one within 30 minutes. Very quick response! They seem to be very friendly people from their emails. I am very satisfied with both the new product free of any charge and the people working there.
From the business
Society6 is an online marketplace that empowers artists to make their artwork available for sale as a variety of products (for example Art Prints, T-Shirts, iPhone Cases, Throw Pillows, and more).
The artwork on Society6 is created by hundreds of thousands of artists from around the world.
When you buy a product from Society6, we produce it using only the highest quality materials, and ship it to you on behalf of the artist.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members