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Society6Reviews 1,528

3.6
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Society6 Reviews Summary

Society6 has a rating of 3.6 stars from 1,528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Society6 most frequently mention customer service, full refund and phone case. Society6 ranks 19th among Home Decor sites.

service
239
value
216
shipping
224
returns
152
quality
207
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Ireland
1 review
0 helpful votes
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Impeccable customer service
May 7, 2017

I had an issue with my order and my customer service rep was helpful, polite and incredibly competent. My issue was solved within 24 hours. I couldn't ask for more. Can't wait to get my items!

Date of experience: May 7, 2017
Canada
1 review
0 helpful votes
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Excellent customer service
May 7, 2017

Everyone knows that not everything in life is perfect or goes as we plan, I ordered my octopus bath mat from Society6 and when I received it I noticed that there were some unusual looking stains on it, so I sent an email to this company and within a few hours I had received an email back stating that a new mat was on its way to being shipped to my home at no extra charge and they didn't even want the original mat back! This is amazing customer service and I can't wait to order something else from them!

Date of experience: May 7, 2017
New Jersey
1 review
0 helpful votes
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Great quick customer service
May 7, 2017

Great quick prompt and very friendly service... definitely order from them again!
Placed an order and changed my mind due to financial situation and they got back to me quickly and were very friendly... it was so refreshing dealing with understanding for a change!

Date of experience: May 7, 2017
Idaho
1 review
0 helpful votes
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AMAZING PIECE!
May 3, 2017

I was looking for an abstract piece of artwork for my salon. I decided to buy a canvas abstract by Bam Wilcox. The tiny picture in the computer didn't do it justice. It is a beautiful "zen" piece with soothing colors and well thought out by the artist. It took a while to get here, but it is definitely worth the wait and the money I spent for a canvas.

I hope I can actually get it autographed by the artist one day.

Date of experience: May 3, 2017
Nebraska
1 review
0 helpful votes
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I want to thank Society6 for the promptness they gave to my situation. Lost my package in the mail and it wasn't even 20 minutes after submitting a missing package claim that customer service had it rectified and exceeded my expectations! Thank you Society6

Date of experience: May 2, 2017
GB
1 review
0 helpful votes
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I just tell my problem ı had solutions in my mind but they act before I ask my solutions and resolve my problem in just 1 one day even if it is bank holiday

Date of experience: May 1, 2017
New York
1 review
0 helpful votes
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Great Customer service!
April 30, 2017

I was disappointed in the printing of an item I had ordered as it was not as pictured on the website. Customer service was extremely helpful and nice, and offered to refund my money, but better, they had it reprinted correctly and got the replacement to me quickly!
Good stuff!

Date of experience: April 30, 2017
Georgia
1 review
0 helpful votes
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Excellent
April 27, 2017

Even when I had a problem, I immediately received an email that it would be fixed. Everything else I've ordered has been perfect! I would recommend society6 to anyone!

Date of experience: April 27, 2017
GB
1 review
0 helpful votes
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Amazing customer service
April 25, 2017

As a first time customer, i didn't realise the customs charges would be as expensive as they were - they refunded my charges as a one-time thing, and were so accessible at every point.

Date of experience: April 25, 2017
South Carolina
1 review
0 helpful votes
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Great Site!
April 24, 2017

Just bought a beautiful iPhone 6s phone case and I'm thrilled with the cover and how quickly I received it. Customer Service was great as well. Great site!

Date of experience: April 24, 2017
Colorado
1 review
0 helpful votes
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At this point, my partner and I together are building a collection of 10 and counting t-shirts from Society6. We love the art and the quality of the shirts is excellent. Right away, they have that extra soft "favorite shirt" feel. Also, the service is phenomenal. We got a shirt in that we ordered in too small a size, and within minutes on a Friday night, Society6 support set us up with a refund to re-order the shirt in the correct size. No hassles, just wonderful service!

Date of experience: April 21, 2017
Washington
1 review
0 helpful votes
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Above and beyond.
April 21, 2017

Ultimately, the design I wanted on a shirt had a flaw so it would not print right. However, the customer service promptly tried to reprint it (no questions asked) and they refunded the money (quickly, no questions asked). They were helpful and pleasant. I'll definitely be placing another order.

Date of experience: April 21, 2017
California
1 review
0 helpful votes
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Society6 is a great resource for quirky, meaningful, funny, curious and powerful art. Their customer service is exceptional - i had a few troubles with the website and an actual human (!) responded quickly and was very helpful. And they were generous and kind about handling a return for me. SUPPORT THEM -- you will be richly rewarded!

Date of experience: April 21, 2017
Michigan
1 review
0 helpful votes
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Outstanding customer service
April 21, 2017

I ordered a framed print which, upon receipt, was defective. Society6 quickly responded with an apology and a refund. Customer service doesn't get any better than this!

Date of experience: April 21, 2017
Canada
1 review
0 helpful votes
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Purchased something internationally and had it arrive past the expected time frame (and the delayed time frame). After a few emails they had replaced the order and sent another without any hassle! Very easy people to deal with, very friendly. Would recommend having a contact phone number down the road! Would purchase again with the understanding it may take a little longer than expected!

Date of experience: April 20, 2017
Canada
1 review
0 helpful votes
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Went Above & Beyond!
April 19, 2017

Helped me very well process a return I needed to do for some art that I ordered incorrectly. Jonathan responded promptly to my emails and offered to process it for me personally which I wasn't expecting.

Date of experience: April 19, 2017
Michigan
1 review
0 helpful votes
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Abosolutely LOVE IT!
April 13, 2017

Was hesistant about ordering after reading mixed reviews, took a chance and I'm very happy! Item is exactly what I ordered! Placed my order on April 8th received it on the 14th.

Date of experience: April 13, 2017
Massachusetts
1 review
5 helpful votes
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I receive a daily email from you and I have unsubscribed several times with no change. Please remove me from you email distribution list

Date of experience: April 9, 2017
Brazil
1 review
1 helpful vote
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Amazing
April 6, 2017

For some reason, my shirts didn't came. I contact them and had a refund. They were so patient e kind. Amazing!

Date of experience: April 6, 2017
GB
1 review
0 helpful votes
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Personal service
April 5, 2017

I put in the wrong order and panicked, thinking that it would be not only a nightmare to resolve it but financially horrific. It wasn't.
Really pleased with the personal and efficient service I received. Thoroughly recommend it to others

Date of experience: April 5, 2017

From the business

Society6 is an online marketplace that empowers artists to make their artwork available for sale as a variety of products (for example Art Prints, T-Shirts, iPhone Cases, Throw Pillows, and more).

The artwork on Society6 is created by hundreds of thousands of artists from around the world.

When you buy a product from Society6, we produce it using only the highest quality materials, and ship it to you on behalf of the artist.


society6.com
Founded in 2009
Santa Monica, CA, United States
+129