Society6 has a rating of 3.6 stars from 1,528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Society6 most frequently mention customer service, full refund and phone case. Society6 ranks 19th among Home Decor sites.
Wow! Absolutely loved the two shower curtains I ordered- great quality and colors but, unfortunately, didn't work in either bathroom. When I contacted Society 6 to return, I was promptly emailed a response that blew me away! "Please feel free to keep, donate or discard." No questions. No hassle at all.
What a pleasure.
I ordered an item and when I received it it had a small stain on it. I wrote to the company and quickly received an email back apologizing for the stain and that a new one would be sent in 3-4 days. It was the easiest process I have ever gone through with dealing with exchanges! I highly recommend shopping from this website! The customer service was outstanding!
Wow! I am extremely impressed by this company and their great customer service! Recently I ordered two beautiful canvas prints and before ordering I really took my time measuring the space to ensure I ordered the correct size, etc. It turns out I didn't think to measure the depth and they visually shrunk the room way more than I expected. I truthfully am not the type of person to return things, mainly because of the extra effort and "fight" it usually involves, but in this case since it was bothering me so much I decided to see if I could return/exchange the prints so I submitted a request around 8:00pm Pacific time. I received a response within 30 minutes explaining that the refund had been processed and that I would not need to return the prints and all they asked was that if I could find a good home for them or donate them to a charity like Habitat for Humanity. This gesture and amazingly perfect suggestion just made me feel so good! I LOVE IT when a company does things like this and GETS it! I am literally still shocked since so many companies don't operate this way. Not only will I take that suggestion and donate these paintings to Habitat for Humanity but I'm going to get right back on their site and order the correct size of paintings for my room right now. I'll also be telling everyone about this when they comment on my new art:)
Thank you! Keep up the great work, you just won a customer for life.
**Update** I literally just posted this review on yelp a few minutes ago and already have an update to my original post. I don't think I could love a company more. I'm literally nearly in tears here lol! When I first sent my request asking for a return/exchange/refund, I wasn't my usual cheery self. I'm used to dealing with cruddy customer service so I just got straight to the point. The responses that followed from the customer service rep were so kind and I was in such shock from the gesture and suggestion that I couldn't stop thanking him and the company. He replied with a promo code for me to use towards my new paintings! I told him that I have never in my life left a customer service experience smiling like I am right now.
So much love for this company and their amazing customer service!
I ordered a comforter for teen daughter. I was a little concerned what the quality would be considering I'm buying online, sight unseen, but was amazed by what we received. The print was done very well and the fabric itself is fantastic. Extremely soft and comfortable. My teenage daughter says it is the best comforter she has ever used. The only issue I had was not with Society 6 but with the shipping. I had it shipped to London, Ontario, Canada and it was over 4 weeks before it arrived. Other than shipping I'm so pleased and would recommend Society 6 to everyone.
Great company with great ethics. Really good to see such a diverse collection of artwork on one website and really glad I found the site - I plan on buying a lot. The fact that Society6 refunded the customs charges I had to pay due to international postage is a welcome added bonus also - how thoughtful! - nice one Society6!
Quickly got back to me with my questions. Affordable and offers cool designs
Helpful and SUPPORTS ARTISTS!
I accidentally cancelled my refund request for some items and was unable to request another one. Customer service was so nice about it and understood completely all while responding very quickly. I had my refunds within the hour of contacting them. The comforters I ordered from them were amazing quality as well as the tapestries. Will definitely keep ordering from them!
I was helped by Jonathan, dude really communicated effectively over text to get me exactly where I needed to go for a refund. Thanks!
I waited 2 and a half weeks to receive my framed prints and once they finally arrived I was nothing but disappointed. One of the prints was completely crooked! The bottom of the print is cutoff and was cut crooked. Also the frames had chips of wood missing in each corner and scratches all along the frames. I contacted customer service stating that this was a gift for someone and I do not have time to make a return I am just highly unsatisfied and embarrassed to give this to someone. They sent me a general email back with a link to make returns. Obviously their customer service did not even read my email. Do not make a purchase from this website it is a scam. These framed prints look like something you can buy for $5.00. Very very poor quality!
I had an issue with my order not arriving and Sodiety6 did not hesitate to follow trough and replace my order.
I sent an email this morning regarding a problem I was having with the site and was surprised how fast I received the response to my question.
I bought a print through Society6 as a housewarming gift for my sister. On arrival in the UK I was faced with import VAT and handling costs which almost amounted to the price of the print. I got in touch with Society6 through their help centre and received a prompt response apologising and explaining the situation. On receipt of proof they quickly refunded both the import VAT and handling costs.
I was very impressed and would thoroughly recommend the website to others.
I had a problem with a defective clock I ordered. I contacted them and the clock was replaced without question. They stand by their products and customer satisfaction is a priority. I am very impressed and recommend Society6 for their beautiful art by so many wonderful and talented artists.
I order the Banana leaves by CatyArte Shower Curtain, but when it arrived the color was very much more blue than the images online show. I requested to return the item for a refund because this color just doesn't work for the room that I'm decorating. Much to my surprise, Society6 refunded my payment for the order, but told me that it's not necessary for me to actually return the shower curtain. This is great customer service! I've already shopped from Society6 again, and I've told my family and friends about this unique online art community & shop!
My 1st order didn't arrive in U. K. Society 6 immediately sent another at no extra cost. The second arrived in good time and society 6 refunded the unexpected custom fee immeadiatly. I was really pleased with my hydranger rug. It looks beautiful. Thank you very much.
I have shopped so many sites looking for the perfect shower curtain to enhance my vision and color scheme for my bath room. Well I found sheer perfection on Society6 The choices are so vast there is bound to be something for everyone. The colors are so vibrant and on target with the Pothos plant design of the curtain. Love, love, love it!
I had to return some beautiful curtains because they were just too long to use in the room, and we couldn't remember our password, in order to use your Mange Order function. When I reached out, Julia resolved the issue in only a few emails, and I'm so stoked on the result.
Society Six has the best offerings for tapestries, canvas prints, and so much more all in one place. I was able to design and decorate my whole studio on one website, and better yet when I had a problem with an order- they solved the issue in full within hours.
Out of 8 packages every single order has been sent and delivery 100%
Only place that fits me.
Had a issue as a few shirts arrived with slight errors. No questions asked. They replied with an apology plus saying already organised a refund and re delivery.
I love unique designs and I found a few there. Overall nice experience. I prefer Etsy but still it's a nice little platform to find great designs on stuff.
Answer: The pricing on our site is listed USD. I hope this helps!
Answer: All of our products are produced on files supplied by independent artists. If the file is too small, it may look bad on orders. Please reach out to our customer service team and they can advise if it may be a production issue. https://society6.com/help/contact
Answer: Please reach out to our customer support team and they will be happy to assist you with any returns.
Answer: I'm sorry for the delay responding to you on this. Unfortunately, we're unable to charge import taxes before hand. So you would have to cover duties since the shipment would be coming from the United States. I would definitely recommend checking with Canadian Customs to see what the requirements are for charging duties and break your order up into smaller orders. If you have any other questions, please feel free to reach out to our Customer Support in the link at the top of our SiteJabber Page.
Answer: Hi Christine, Thank you so much for reaching out. I'm going to investigate and follow up with you via email in just a few minutes.
Society6 is an online marketplace that empowers artists to make their artwork available for sale as a variety of products (for example Art Prints, T-Shirts, iPhone Cases, Throw Pillows, and more).
The artwork on Society6 is created by hundreds of thousands of artists from around the world.
When you buy a product from Society6, we produce it using only the highest quality materials, and ship it to you on behalf of the artist.