Society6 Reviews Summary
Society6 has a rating of 3.6 stars from 1,528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Society6 most frequently mention customer service, full refund and phone case. Society6 ranks 23rd among Home Decor sites.
Request and decision were given action immediately right after my email. I appreciate the fast reply and action with my request. Thank you so much!
Society6 provided instant customer service assistance, addressing and resolving an issue almost immediately. The customer service rep was very kind and helpful! I will definitely continue to shop at society6
Very easy to deal with, no headaches here. Worry free trade with this company. Even when a problem arose with the product on arrival, they sorted it with class and ease.
After having a small issue with one of their products... I emailed them and they got back to me in minutes and had a replacement in the mail moments later. I was overly impressed with such outstanding customer service.
Overall an excellent company
I buy everything online.my clothes furniture so with art I gave society 6 a try. I got a photograph piece from society 6 and I absolutely loved the paper.it was matte and high quality print
The customer service was also excellent 11/10 stars. They genuinely care if you are satisfied with your art that you bought. I have also gotten one of their throws and it is Soo Soo soft. Also shipping was pretty quick as well. Will be getting more.art from them as I continue to decorate my home
I had ordered a shirt and was pleasantly surprised to receive it faster than the expected delivery. The fit was smaller than anticipated but that wasn't a problem as their amazing customer service responded quickly and helped me to replace it. Top tier in my opinion.
I recently placed an order for 12 pillows on March 1st. On March 2nd the pillows we're on sale for 30% off. I attempted to cancel my order so I could purchase the pillows at the new lower price. However only 4 of the pillows we're cancelled. The remaining 8 pillows we're shipped. After contacting customer service they offered to adjust the price of the pillows to the sale price. I explained I still just want to return the pillows. They then said since it was their mistake, I could keep the pillows and my card would be fully refunded.
W O W! I was blown away, talk about going above and beyond for the customer. Purchase with confidence knowing Society6 cares about customers. The quality and creativity of Society6 products also speak for themselves. Thank you!
Overall, really satisfied with society6. I like customer service that involves emails, and they respond speedily. Also had some suggestions for improvements that they seemed very open to. Only complaint is I wish they had better promos and discounts, while I know there are independent artists involved, shipping was equivalent to the price i got discounted, and i chose the smallest option of the items. Will come back for more!
I didn't feel like I was talking to a typical customer service rep for a big company. Instead I was talking to someone who actually cared. I told Emilyn what was wrong with my order, she issued a refund and said I don't need to bother repackaging and sending the product back- an awesome perk because that's always a hassel with returns. Society 6 has got their customer service policies figured out and I will absolutely be ordering from them again. Great company, great customer service!
Actually, I received 2 wonderful ceramic mugs today. Not only are they artistically beautiful but are well made and will hold a generous amount of coffee, tea or soup. They were well packaged and the delivery was very fast.
I love all of the unique designs available in iPhone cases! And the customer service is outstanding!
I purchased two pair of leggings, one was perfect, the other not. I simply contacted them on line and they credited my account, no hazzle, no questions, no effort, no nothing except a thank you for my purchase. WOW... never had such great customer service... ever!
While my order did not turn out the way I wanted it to, the customer service was amazing. They went above and beyond to try to help me and when it didnt work out the gave me a full refund. They contacted me so quickly and wee do polite. I will definitely order something again.
I ordered a "tough" iphone case from them and was very excited to get it, but when it arrived it was so disappointing! The quality of the case itself was not great (definitely not worth the $39 price tag!) and the print quality was horrible! It was very pixelated but I was particularly shocked by how different the colors were in real life vs the photo. I know computer screens can vary but this was almost a completely different image! Online the colors looked like bright pastels and in real life they were muddy and much darker. I think the image online must have been the design created on a computer rather than an image of the actual printed product hence such a color/tone difference. I added a star because I requested a refund for the product and was issued one immediately - so at least the customer service was efficient.
Received iPhone cover that was not the size I ordered (or intended to order). Received very helpful and efficient response from Society6 representative Marianne. Very pleased with service and rate both quality of product and professional assistance as very high. Thank you!
The brilliant customer service team, well Maria especially, managed to turn around what could have been a negative shopping experience into something actually enjoyable.
I had one order seemingly get stuck in transit. Tracking order showed it wasnt moving, it was overdue. Oh dear I thought. Here we go.
I contacted their customer service link and within 24 hours had not only a response but a replacement already shipped. The manner that Maria dealt with me was professional, skilled and she was just delightful.
I have ordered numerous prints from Society6 and loved almost all of them. When they did not work out I was quickly and easily accommodated with an exchange or refund! Highly recommend.
Love the stuff. Vibrant colors. Thank you for responding so quickly. I tell everyone about your beautiful things and the quality is awesome for the price. Once again thank you so much for responding so quickly.
Their customer service was quick, responsive, and saved me 25% when I forgot to add the code to my order
I ordered large floor pillows through Society6 and the quality of the pillows were absolutely amazing and the pattern was so cute! Unfortunately I ordered way more than I needed (as they were larger than I expected) and Society6 refunded me immediately for the pillows I didn't need and even allowed me to keep them as a token of appreciation for my business. I would buy from them any day! Plus their large selection of options is a major plus! I highly recommend them!
From the business
Society6 is an online marketplace that empowers artists to make their artwork available for sale as a variety of products (for example Art Prints, T-Shirts, iPhone Cases, Throw Pillows, and more).
The artwork on Society6 is created by hundreds of thousands of artists from around the world.
When you buy a product from Society6, we produce it using only the highest quality materials, and ship it to you on behalf of the artist.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members