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Society6Reviews 1,528

3.6
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Society6 Reviews Summary

Society6 has a rating of 3.6 stars from 1,528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Society6 most frequently mention customer service, full refund and phone case. Society6 ranks 23rd among Home Decor sites.

service
239
value
216
shipping
224
returns
152
quality
207
This company does not typically respond to reviews
Colorado
2 reviews
1 helpful vote
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Best Customer Service Online
April 2, 2018

I ordered a beautiful set of curtains from Society6 and it was delivered almost the next day. It was really fast! The product is perfect but... there was only 1 panel (instead of a set) so I sent a reply to their customer service about the mix-up.

Marianne replied to my email ON EASTER day & refunded my $$ so I could re-order the correct item

Whaaaa? I've never had that kind of prompt service from ANY online company. I'm so impressed with their customer service I just wanted the world to know.

If you haven't heard of them, check them out. https://society6.com. They have all kinds of unique items.

Patricia Darrah

Date of experience: April 2, 2018
Indiana
1 review
0 helpful votes
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Fully recommend
March 30, 2018

This site deserves a 5 star rating. I wont go into the dull details of my transaction confusion, but the customer service I received on behalf of my situation was fantastic. This was my first time using this site and Im blown away at how they take care of their customers. Im so grateful for their patience and I appreciate the help they had to give. Ill definitely recommend them and keep buying from Society6.

Date of experience: March 30, 2018
Florida
1 review
0 helpful votes
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Great stuff -
March 29, 2018

Their leggings are off the charts, unique and unbelievable fit. Their reps are a pleasure to work - one of my favorite sites - highly recommemd.

Date of experience: March 29, 2018
California
1 review
14 helpful votes
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Awesome Customer Service
March 28, 2018

Society6 is a great site and they really are doing something amazing for artists. But, whats really special about them, and puts them over the top, is their customer service. Theyre are quick at replying to emails, thorough with their replies, and kind and professional, which gives me even more of a reason to recommend them to everyone I know. Keep up the good work guys; I, and Im sure many others, truly appreciate it!

Date of experience: March 28, 2018
Michigan
1 review
0 helpful votes
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Stellar products and customer service
March 28, 2018

The products I have purchased, primarily prints and pillows, have always been worth the price. When I received products that have been less than expected- customer service has also been exemplary and incredibly fast. Excellent products and customer service make it very easy to return to Society 6
Over and over again.

Date of experience: March 28, 2018
Canada
1 review
0 helpful votes
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Unreal experience! They unfortunately shipped me the wrong print and without question or request for return shipped me a replacement within 2 min of opnening the chat window. Great job!

Date of experience: March 28, 2018
New York
1 review
0 helpful votes
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Swimming with Society 6
March 28, 2018

Our first experience and all that have followed with browsing and ordering
Shower curtains have been so great that we have been amazed.
We even exchanged an item effortlessly.

You should be High Society 6!

Date of experience: March 28, 2018
Canada
1 review
0 helpful votes
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Great customer service
March 27, 2018

Customer service was great, they replied quickly and resolved any issues and questions I had. Would definitely order more products from society6 in the future.

Date of experience: March 27, 2018
Louisiana
1 review
0 helpful votes
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Great Art and even better customer service
March 26, 2018

Amazing customer service. Ive purchased 10 framed art pieces for my house and as gifts. Very well done and cost effective!

Date of experience: March 26, 2018
Illinois
1 review
0 helpful votes
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Excellent customer service
March 26, 2018

I recently ordered a product from Society6 and ended up having to cancel my order after the time for cancellations had elapsed. Due to my shipping address, I wouldnt be able to return it. Emilyn, a customer service representative, was incredibly kind and refunded my order no questions asked. She was quick to reply and wonderful to e-mail back and forth with! I will definitely be a returning customer and will recommend others to shop here as well because of her!

Date of experience: March 26, 2018
Massachusetts
1 review
1 helpful vote
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Always a Great Shopping Experience
March 26, 2018

Society6 is amazing... the products are unique and the art is beautiful. There was a small problem with shipping costs on my most recent order and I emailed customer service. They answered me on a Sunday night within 2 hours and refunded the double shipping charge immediately AND gave me a 5% discount because the site was having a sale, even though I placed my order days before. Always an amazing experience with society6 and some of my favorite decorations and gifts have come from here! Thanks society6!

Date of experience: March 26, 2018
Pennsylvania
1 review
0 helpful votes
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Handled well!
March 26, 2018

My address was not found so the package got sent back to the sender. However, I reached out and not even five minutes later, the item was on its way back to me. Easy to communicate and fast results

Date of experience: March 26, 2018
California
1 review
0 helpful votes
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Awesome customer service!
March 25, 2018

When we had an issue (on a Sunday) using a promo code, we sent an email and got an answer within minutes! She was able to take off the discount on her end with no problem at all, really awesome customer service experience! GO MARIANNE!

Date of experience: March 25, 2018
South Carolina
1 review
0 helpful votes
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Tapestry
March 25, 2018

I ordered the "colorful watercolor world map with cities" by blursbyaiShop and absolutely love it! Not to mention, Society6 has outstanding customer service! Will definitely be shopping here again

Date of experience: March 25, 2018
Oregon
1 review
0 helpful votes
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Flawless!
March 24, 2018

Package arrived swiftly and as described. One comforter had an ink smear and they replaced it completely for free, shipping and all. Had it to me less than a week later. Absolutely amazing customer service, wish more companies were like this!

Date of experience: March 24, 2018
California
1 review
0 helpful votes
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As a first time customer of Society 6, I didnt want to judge their service simply because my order was lost in the mail. After reaching out to their contact email, I was met with a quick response from Maria. Although our email communication was brief, Maria was able to resolve the situation by processing a replacement order. Her choice of language (in writing) allowed me to develop a trust with Society 6 and respect for the team theyve built for the company.

Date of experience: March 22, 2018
California
1 review
0 helpful votes
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Customer Service
March 21, 2018

I received excellent customer service! Maria responded to my email right away and all questions were answered. It wasn't even necessary to return the items I had planned on returning! Not only does the company have beautiful products, they also have wonderful service!

Date of experience: March 21, 2018
Kentucky
1 review
0 helpful votes
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Excellent customer service
March 21, 2018

I had to contact Society6 about an issue with an article of clothing I received from them; their customer service was absolutely amazing.

They responded promptly to my email, were very friendly and helpful, and made the whole process really effortless and pleasant.

I've ordered from them before and never had any issues, but the fact that they made this one so easy to resolve is a lot of weight off my shoulders!

Date of experience: March 21, 2018
Canada
1 review
0 helpful votes
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Beautiful high quality.
March 21, 2018

Ordered zebra pillow shams. Arrived today and they are fabulous. Unique design, beautifully soft fabric. Love them. Fit easily over pillows.

Date of experience: March 21, 2018
Australia
1 review
0 helpful votes
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Great service
March 21, 2018

I recently ordered 3 prints from Society6 and they arrived in Australia within days re placing the order, however there was a issue with the local courier and the delivery. Mika from customer Service was fantastic helping me track my parcel down and it was delivered within 24hrs. I love the prints and will definitely order from Society6 again

Date of experience: March 21, 2018

From the business

Society6 is an online marketplace that empowers artists to make their artwork available for sale as a variety of products (for example Art Prints, T-Shirts, iPhone Cases, Throw Pillows, and more).

The artwork on Society6 is created by hundreds of thousands of artists from around the world.

When you buy a product from Society6, we produce it using only the highest quality materials, and ship it to you on behalf of the artist.


society6.com
Founded in 2009
Santa Monica, CA, United States
+129