Society6 has a rating of 3.6 stars from 1,528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Society6 most frequently mention customer service, full refund and phone case. Society6 ranks 23rd among Home Decor sites.
I ordered a beautiful set of curtains from Society6 and it was delivered almost the next day. It was really fast! The product is perfect but... there was only 1 panel (instead of a set) so I sent a reply to their customer service about the mix-up.
Marianne replied to my email ON EASTER day & refunded my $$ so I could re-order the correct item
Whaaaa? I've never had that kind of prompt service from ANY online company. I'm so impressed with their customer service I just wanted the world to know.
If you haven't heard of them, check them out. https://society6.com. They have all kinds of unique items.
Patricia Darrah
This site deserves a 5 star rating. I wont go into the dull details of my transaction confusion, but the customer service I received on behalf of my situation was fantastic. This was my first time using this site and Im blown away at how they take care of their customers. Im so grateful for their patience and I appreciate the help they had to give. Ill definitely recommend them and keep buying from Society6.
Their leggings are off the charts, unique and unbelievable fit. Their reps are a pleasure to work - one of my favorite sites - highly recommemd.
Society6 is a great site and they really are doing something amazing for artists. But, whats really special about them, and puts them over the top, is their customer service. Theyre are quick at replying to emails, thorough with their replies, and kind and professional, which gives me even more of a reason to recommend them to everyone I know. Keep up the good work guys; I, and Im sure many others, truly appreciate it!
The products I have purchased, primarily prints and pillows, have always been worth the price. When I received products that have been less than expected- customer service has also been exemplary and incredibly fast. Excellent products and customer service make it very easy to return to Society 6
Over and over again.
Unreal experience! They unfortunately shipped me the wrong print and without question or request for return shipped me a replacement within 2 min of opnening the chat window. Great job!
Our first experience and all that have followed with browsing and ordering
Shower curtains have been so great that we have been amazed.
We even exchanged an item effortlessly.
You should be High Society 6!
Customer service was great, they replied quickly and resolved any issues and questions I had. Would definitely order more products from society6 in the future.
Amazing customer service. Ive purchased 10 framed art pieces for my house and as gifts. Very well done and cost effective!
I recently ordered a product from Society6 and ended up having to cancel my order after the time for cancellations had elapsed. Due to my shipping address, I wouldnt be able to return it. Emilyn, a customer service representative, was incredibly kind and refunded my order no questions asked. She was quick to reply and wonderful to e-mail back and forth with! I will definitely be a returning customer and will recommend others to shop here as well because of her!
Society6 is amazing... the products are unique and the art is beautiful. There was a small problem with shipping costs on my most recent order and I emailed customer service. They answered me on a Sunday night within 2 hours and refunded the double shipping charge immediately AND gave me a 5% discount because the site was having a sale, even though I placed my order days before. Always an amazing experience with society6 and some of my favorite decorations and gifts have come from here! Thanks society6!
My address was not found so the package got sent back to the sender. However, I reached out and not even five minutes later, the item was on its way back to me. Easy to communicate and fast results
When we had an issue (on a Sunday) using a promo code, we sent an email and got an answer within minutes! She was able to take off the discount on her end with no problem at all, really awesome customer service experience! GO MARIANNE!
I ordered the "colorful watercolor world map with cities" by blursbyaiShop and absolutely love it! Not to mention, Society6 has outstanding customer service! Will definitely be shopping here again
Package arrived swiftly and as described. One comforter had an ink smear and they replaced it completely for free, shipping and all. Had it to me less than a week later. Absolutely amazing customer service, wish more companies were like this!
As a first time customer of Society 6, I didnt want to judge their service simply because my order was lost in the mail. After reaching out to their contact email, I was met with a quick response from Maria. Although our email communication was brief, Maria was able to resolve the situation by processing a replacement order. Her choice of language (in writing) allowed me to develop a trust with Society 6 and respect for the team theyve built for the company.
I received excellent customer service! Maria responded to my email right away and all questions were answered. It wasn't even necessary to return the items I had planned on returning! Not only does the company have beautiful products, they also have wonderful service!
I had to contact Society6 about an issue with an article of clothing I received from them; their customer service was absolutely amazing.
They responded promptly to my email, were very friendly and helpful, and made the whole process really effortless and pleasant.
I've ordered from them before and never had any issues, but the fact that they made this one so easy to resolve is a lot of weight off my shoulders!
Ordered zebra pillow shams. Arrived today and they are fabulous. Unique design, beautifully soft fabric. Love them. Fit easily over pillows.
I recently ordered 3 prints from Society6 and they arrived in Australia within days re placing the order, however there was a issue with the local courier and the delivery. Mika from customer Service was fantastic helping me track my parcel down and it was delivered within 24hrs. I love the prints and will definitely order from Society6 again
Answer: The pricing on our site is listed USD. I hope this helps!
Answer: All of our products are produced on files supplied by independent artists. If the file is too small, it may look bad on orders. Please reach out to our customer service team and they can advise if it may be a production issue. https://society6.com/help/contact
Answer: Please reach out to our customer support team and they will be happy to assist you with any returns.
Answer: I'm sorry for the delay responding to you on this. Unfortunately, we're unable to charge import taxes before hand. So you would have to cover duties since the shipment would be coming from the United States. I would definitely recommend checking with Canadian Customs to see what the requirements are for charging duties and break your order up into smaller orders. If you have any other questions, please feel free to reach out to our Customer Support in the link at the top of our SiteJabber Page.
Answer: Hi Christine, Thank you so much for reaching out. I'm going to investigate and follow up with you via email in just a few minutes.
Society6 is an online marketplace that empowers artists to make their artwork available for sale as a variety of products (for example Art Prints, T-Shirts, iPhone Cases, Throw Pillows, and more).
The artwork on Society6 is created by hundreds of thousands of artists from around the world.
When you buy a product from Society6, we produce it using only the highest quality materials, and ship it to you on behalf of the artist.