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SnapDeal

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Chinmaya b.
India
1 review
1 helpful vote
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Windows 10 at Rs 750
August 31, 2018

Really this was my mistake to buy Windows 10 at such a low price .they are making froud .they did not send any email delivery. Please friend do not buy from snap deal.my order shows delivered.but I did not receive any email.

Date of experience: August 31, 2018
France
1 review
1 helpful vote
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No customer care
November 15, 2016

@#$%^%$# Customer service as we cannot directly talk to them and it cancels the order at their will after not delivering the product for more that a month and even not refunding you the money as well.

$#*!ing loosers BAHLs.

Date of experience: November 15, 2016
India
1 review
0 helpful votes
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Waste app
October 25, 2020

I would suggest not to use this app, i had got a car with a robot where it didn't work, when i tried to replace its showing there is shortage in item, when tried to refund the item... The delivery guy came to pick the material and is stating the color of item is different would not take this... What nonsense is this... Waste app

Date of experience: October 25, 2020
India
1 review
2 helpful votes
Follow Sanket M.
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Snapdeal sells totally fake products and when you get to know that they dont provide you service to replace item with origional. I tried to contact them multiple times and they reply same thing that they dont provide return after 7 days. Never buy from this site.

Date of experience: September 2, 2018
India
1 review
4 helpful votes
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Dear Manish
May 6, 2014

Dear Manish,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at *******@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team

Date of experience: May 6, 2014
India
1 review
0 helpful votes
Follow Rakesh B.
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Abandonment Snap Deal
February 23, 2020

My self Rakesh and I am the customer of snap Deal. I have not seen the useless service from Snapdeal till date.
While you wait for your delivery product. When you are not able to receive your product. Knowing the reason of why you did not get shocked. Snapdeal's delivery boy said that the customer refused to take his product. While the delivery boy did not reach the location. Takes permission from the customer to come only But it does not come.
Then customer care reschedule your product. You to wait for your product Once again, And the same thing happens to you again.
Snapdeal's customer care talks about Reschdule it again.
So you tell me someone is Cutiya bigger than me
Bull $#*! Service. Snapdeal is playing only for people's time. That means data not from customer delivery. I abandon Snapdeal from today.And I will give the same advice to people on social media.

Bull$#*!
Snap Deal

Date of experience: February 23, 2020
India
1 review
0 helpful votes
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GOOD QUALITY PRODUCT
February 3, 2021

I thank snapdeal for giving me such a good quality product and that in very good price...
Usually when I shop from other sites I don't get this kind of price so really greatful to use snapdeal...
Thank you so much...

Date of experience: February 3, 2021
India
1 review
0 helpful votes
Follow Ankit s.
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I ordered mi sts ******* power bank in gray colour but i received in blue and white colour power bank and its condition also not good.its quality not good.it is not original mi power bank.the box of power bank is also not mi company. I cant my phone twice charge. Power bank is ******* mah but its battery highly reduce in ones time mobile charge. I am highly disappointed. This is my first order in snapdeal and i never order any product again next time in snapdeal.stop to cheat customers. Very
Bad experience.

Date of experience: April 29, 2019
Hong Kong
1 review
0 helpful votes
Follow subhash k.
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@*******@*******@snapdealdiaries There is a company that is asking people for their desired money by sending lucky draws and when they run out of money, they tell to cut the call, I am sharing some pictures.

Date of experience: August 21, 2021
Deepak J. SnapDeal Rep
over a year old

Hi! Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Shreya

India
1 review
0 helpful votes
Follow Dhananjay G.
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I want to forewarn people regarding my recent experiences with the people who is planning to order from snapdeal. These people are cheater. I ordered D-link wifi router and got it damaged. I tried to contact their customer care team moreover, IVR says your number is not registered with us whereas I called from my registered mobile number. Though I sent an email but I did not get reply from them till date. I wanted my money back or order something different instead of my current item. If it was not possible for them then my question is, why I did not get any response from them. They could have said that its not possible. My order no:- *******9443. Albeit they replaced the product, by the time my occasion was spoiled.

Date of experience: March 18, 2017
India
2 reviews
0 helpful votes
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Sanapdeal
December 21, 2019

Snapdeal customer helpline number// *******637 /// *******637 /// customer service support please contact customer helpline number all problem solve site and worst one also. As its products are very expensive and this's app is also

Date of experience: December 19, 2019
India
1 review
2 helpful votes
Follow Anup S.
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I am very surprise to see that Snapdeal has send me a Wrong product 3rd time in 1 month 3 days and still i have not received my correct product.
Friends be very careful don't buy any product from snapdeal as these people are Fraud, the wrong product that they have send me there the price tag has been tempered, it has been erased. They have send a product that looks like a Footpath sold item. Its totally waste of time and money.
Order ID: *******2899
Suborder Id: *******5940

Date of experience: January 16, 2016
India
2 reviews
1 helpful vote
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I had ordered for a Nokia Lumia Phone from Snapdeal and i got this with in 2 days. I was just impressed with Snapdeal. I just love the way they delivered the phone to me. The product packing was awesome and upto the mark. I am using this phone from last 1 year without any problem and still it is very good. Will definitely recommend to shop from Snapdeal.

Date of experience: July 7, 2017
India
1 review
0 helpful votes
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Bed Services
December 23, 2016

HIi Snapdeal.
Order ID: *******6303 (1 Item)
Your delivery services very bad. My order till now not deliver. So i can also cancel my order. Even before my order not deliver on timely and present order no deliver on time and till now no any mail/ call for deliver new time. If my order deliver on today 12:00 pm then cancel this order. So again reminder your bed services and false comments.

Arun Singh
*******196

Date of experience: December 23, 2016
India
1 review
2 helpful votes
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Today I got call from *******155 saying I am luckey winner of snapdeal and got a car. This guy was asking my pan number and Aadhar deatils i asked him if you are from snapdeal tell me my last order id to be honest that guy was knowing my last order id number, name, address, how I made the payment, which card I used, card number and all. #snapdeal is fraud company who is selling their data to frauds. I scolded that guy saying why you are doing fraud he told me go do whatever you want he was not at all scared Guys don't do shopping from snapdeal.

Daily many people are getting cheated by these frauds. I want everyone to help me out to get this frauds *******@snapdeal I have privacy concerns with you.

Date of experience: May 4, 2018
India
1 review
0 helpful votes
Follow Bhaskar B.
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I would request all people to refrain from ordering from Snap Deal as all goods they deal in are fake even if they are are of world renowned brands.
They should be taken to court for fooling customers online.
Flipcart and Amazon are much better.

Date of experience: August 17, 2018
India
1 review
0 helpful votes
Follow Pranjal D.
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I had ordered an item through snapdeal. But worst part is that i did not ever received the my ordered item. Almost everyday i had received sms stating delivery will be made today with courier boy contact no. I never received the item on same day and delivery boy never received my call. End of the i received message 'i was not reachable so need to reschedule the delivery'. What the hack. Snapdeal costomer service executive also not reachable. Sometime i wonder the whole business model is a fake.

Date of experience: April 18, 2017
India
7 reviews
141 helpful votes
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Best site for shopping
January 29, 2016

Snapdeal is bigget E-commerce website. I purchase lots of things from Snapdeal and they are give quality and genuine product with awesome price than other online shopping sites. They are providing a good service. They deliver their product before promising time, and trust their service.

Date of experience: January 28, 2016
India
2 reviews
5 helpful votes
Follow Rohit G.
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Never purchase anything from Snapdeal I have purchased intex auqa young 8 GB white mobile phone(0rder no*******6399) which is having so many issues Snapdeal 7 day return policy is worlds toughest return policy. Once you will be trapped ur money wasted. They guys are good for nothing.

Date of experience: April 1, 2016
India
1 review
0 helpful votes
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Worseeeeee
October 10, 2019

The order shows delivered on 7th October. And I haven't received it. Placed a complaint on mail too. Got an answer tht they will revert to me. But nothing. Worsest possible site. Would never ever order from this site.

Date of experience: October 10, 2019

Overview

SnapDeal has a rating of 2.4 stars from 789 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 23rd among Discount Shopping sites.

service
300
value
294
shipping
293
returns
281
quality
287
This company responds to reviews on average within 1 day