I want to forewarn people regarding my recent experiences with the people who is planning to order from snapdeal. These people are cheater. I ordered D-link wifi router and got it damaged. I tried to contact their customer care team moreover, IVR says your number is not registered with us whereas I called from my registered mobile number. Though I sent an email but I did not get reply from them till date. I wanted my money back or order something different instead of my current item. If it was not possible for them then my question is, why I did not get any response from them. They could have said that its not possible. My order no:- *******9443. Albeit they replaced the product, by the time my occasion was spoiled.