SnapDeal

Worst aap

Don't buy from this site
Worst aap
Deveiery boy is chutiya he has no manners how to talk with customer

Worst customer services I have ever experienced, my wife has ordered THREE Gifts by meeta combos (rakhi, mug, greeting card) for her brothers on the eve of Raksha Bandhan on 1 Aug, to be delivered on her brothers address, but have received incomplete combo, a greeting card was missing on one combo, and complete different card was received for another combo, called up customer services and raised the replacement request, replacement was done for two combos, But again on 16 Aug the replacement order that has received contained the same product that have returned back couple of days ago. Called up customer service to raise complaint in regard to same but however agent has again raised return and refund request for those two combos without our consent, for which we have received message on mobile. Considering 18 Aug was Raksha Bandhan day we called up and told them clearly to cancel the refund request as it would result in one brother having gift and other two will be left with nothing.
To our surprise next day courier guys went to her bothers place and took two combos and refund request was initiated even after telling them clearly to cancel the same.
This left us in very very embarrassing position after which I called up customer service to speak to supervisor but every time I call them operator would advice that we will receive call from supervisor next day, it continued same for one whole week wherein I call them and they promise that i would receive call next day.
However after 1 week i was able to get in touch with one of the supervisors (yes i called them, not they have called), she had no answer for the same and just kept on saying only one thing all over the call that I am sorry and I am sorry.
I am sure they don't have any complaint procedure in place to handle customer service, worst customer service, will never ever use Snapdeal in my entire life and would recommend same to my friends and relatives. Now I know why Snapdeal is loosing market share because of their customer service and because of their Poor Online Line Reputation management.

Good communication skills
Good quality products
Easy in delivery
Snapcash facilities
Address verification

Snapdeal mai product bhot ache milte hai company bhot achi maine jeans purchase ki hai kafi achi jeans mili hai

Address verification process
Snapcash facility
Easy in delivery
Good communication skills
Free delivery

Good quality products
Address verification facilities
Free delivery pan India
Snapcash wallet facilities

This is best website for online shopping, with lowest price, good products. Best customer service.

Good quality facilities
Snapcash wallet facilities
Address verification facilities
Free delivery pan India

Free delivery, Snapcash wallet facility, Good quality of product, Adress re- verification facility, Better price

Fantastic best very good experience, genuine products, fast delivery delivery service free of cost

Order Placed on 08 Jun, 2018

Item: JQX 4000 mAh Battery For Samsung Galaxy Tab 2 7.0 P3100, P3113, P3110 & SP4960C3B

Order delivered: 15 Jun, 2018

Return Request initiated: 17 June, 2018 (Return could be issued within 7 days from the date of the product being delivered. That means return request was closed on 23 Jun, 2018)

Return request closed on: 23 Jun, 2018

I have placed an order for an Jqx 4000mAh battery for samsung galaxy tab 2. The reason for the return was that the product was damaged and defective.The pick-up boy came but refused to take back the product on grounds of "unoriginal product" according to himself. Subsequently I have informed the Snapdeal people via email (*******@snapdeal.com) to reschedule the return. Reply from them takes about 1 day to arrive, meaning 1 more day is lost from return window (23 Jun, 2018). On 20th June, 2018, they sent me a mail for reschedule.
They sent me this, 'We value the importance of your concern. Please accept our apologies for the inconvenience you have experienced. Your item will be picked up within next 2-3 days since 20-Jun-2018. If you require any further assistance, feel free to reply to this email. Wed be glad to help you."

Nobody came to pick up the item within 2-3 days and of course I informed them and 23 Jun, 2018 came by and hence according to their plan, they closed return request window. I have been sending mails after mails, but they keep rescheduling the pick-up and as usual nobody turns up.
Today on 26 June, 2018, they have sent me this-"We have not received any response regarding your JQX 4000 mAh Battery For Samsung Galaxy Tab 2 7.0 P3100, P3113, P3110 & SP4960C3B!
We had to pick up your item to initiate refund/replacement. It seems you no longer want to return it. Thus we are closing your request. Reference no: *******"
Technically, they have already closed the return window on 23rd June. Such irresponsible and carefree company!

I have done online shopping before but never faced any such humiliation from anybody except Snapdeal. Snapdeal is such a fraud company.

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