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SnapDealReviews 790

2.6

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SnapDeal Reviews Summary

SnapDeal has a rating of 2.6 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 22nd among Discount Shopping sites.

service
301
value
296
shipping
295
returns
283
quality
288

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India
1 review
0 helpful votes
Follow Ashok k.
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Dhokebaz company
January 11, 2017

There is one Team Leader over there in Customer support his Name is RAJVENDRA... that fallow took first 50 min to think that. He is there to take a high Escalation call. N later also he pull out the wire of LAN from the system and even did not try to Arrange a Call back. And that Idiot agent AKASH whom i asked to transfer the call.

Date of experience: January 11, 2017
India
1 review
0 helpful votes
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Service
January 11, 2017

Worst customer care support n snapdeal service too worst. Fake promises from snapdeal not delivering product on time when there is no time sence then everything wil be waste

Date of experience: January 11, 2017
India
1 review
1 helpful vote
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Have anyone got their refund amount from snapdeal?
Please iam waiting for my refund more than a week..

Date of experience: January 7, 2017
India
1 review
0 helpful votes
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Hello guys, i wud like to share my painful experiance with the thug company. I had ordered one handset in the last year 2016 but the order was faulty and on the same day i returned it. However untill now i have been struggling to get the refund from so called SNAPDEAL. The excecutives are really arrogant and most of the times they disconnect the calls or either keep you waiting untill u wud feel like dying. The executive is dharamveer and floor supervisor is ShahAlam. They are helpless and they dont have any knowledge about the company policies... please guys do not trust this company and if u have already ordered something,,, please cancel your order and save your hard earned money.

Date of experience: January 6, 2017
Hong Kong
1 review
0 helpful votes
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Purchased shoes from snapdeal last week and this week requested for return as it was misfit... but last 3 days their courier service has failed to do pick up & on contrary snapdeal sends message that pick up failed because of customer not available. This is unbelievable and shocking to have such worst experience with such company which is competing with amazon & flipkart which are having excellent customer service.

Absolutely disappointed and never doing to use snapdeal again! U just lost a potential customer due to ur such stupid & nonsense approach towards business.

Worst to worst - rating to be given as possible.

Date of experience: January 5, 2017
India
1 review
0 helpful votes
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Dhokebazi
December 29, 2016

Ye sale jhote hain ye fake promise krte hai inke hi log fake id bnate hai or customers ko loot te hain ye kehkr ki 4500/_ ki shopping Karo to apko TV, laptop milega main apse yahi kahungi ki snapdeal se kuch na le ye cheater hai main apko photos send krti hun. Plz alert

Date of experience: December 29, 2016
India
1 review
0 helpful votes
Follow Mahesh A.
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I have received a defective piece. And no one came or no one called for reverse pickup rather the status was updated "pick up failed and customer is not available".
Snapdeal is only online shopping service which doesn't provide any satisfaction to customers. U better keep your tag line unbox sadness rather unbox happiness.

Date of experience: December 29, 2016
GB
1 review
0 helpful votes
Follow Gandhalee P.
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Snap deal
December 29, 2016

I ordered The elevate women blue net dress
The stitching was not good. Bidding was not there. The product was not worth for rs. 699

Date of experience: December 29, 2016
India
1 review
0 helpful votes
Follow Jagan M.
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Sends a broken product, refuses to arrange a reverse pickup. As if the customer mistake to get a broken product is forced to send the product manually by the customer. Doesnt know what customer service means. One idiotic company which is digging its grave. Doesnt deserve even a point. Dont trust snapdeal and dont buy from them. Its waste of your time, resources and money.

Date of experience: December 28, 2016
India
1 review
0 helpful votes
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Maine redmi4 liya tha o bhi band display diya tha. Abhi return lene se mana kar rahi hai. Sirf logoko fasane ka kaam karti hai... Snapdeal ki koi bhi praduct mat kharide sabse thrid class company hai... sabhi custmer ki yahi gujarish hai ki snapdeal ka koi bhi product sahi nahi hai mat kharide... snapdeal paisa lekar logoko fasane ka kaam karti hai... plz snapdeal ka product mat lelo... froud company hai snapdeal... my name amol & no *******351

Date of experience: December 27, 2016
India
1 review
0 helpful votes
Follow Yogesh T.
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Worst ever experienced buying product from Snapdeal, lost all my money which is been prepared through FreeCharge account, still awaiting my money back for more than 15days
References: complaint no. *******
Pls for God sake don't loose your money to these crooks
Yogesh

Date of experience: December 24, 2016
India
1 review
0 helpful votes
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Bed Services
December 23, 2016

HIi Snapdeal.
Order ID: *******6303 (1 Item)
Your delivery services very bad. My order till now not deliver. So i can also cancel my order. Even before my order not deliver on timely and present order no deliver on time and till now no any mail/ call for deliver new time. If my order deliver on today 12:00 pm then cancel this order. So again reminder your bed services and false comments.

Arun Singh
*******196

Date of experience: December 23, 2016
India
1 review
0 helpful votes
Follow ravi h.
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Dear Snapdeal Team
'
I placed order no *******7133 is not processed fast. I have booked mobile and paid online by debit card. As per the add found that express delivery is available for online payment. Still now my order is processed fast. I need this product today. Tomorrow i am going my native.
Please help me.

Please call me@ *******468

Thanking you

Date of experience: December 23, 2016
India
1 review
0 helpful votes
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Refund not recieved
December 22, 2016

I haven't recieved my refund of Rs 99 as yet. Although these people claim that they have already refunded the said amount on 13. 12. 16. I have already send my bank statement showing no refund. Inspite of repeatative reminders I have not recieved the Transaction Id from their side although they have claimed of the refund. Inspite of continous queries there is no respond from their side.If they have really refunded why aren't they providing me the transaction Id. This is cheating. The net result is my harassment. In such situation I will be compelled to approach consumer forum.

Date of experience: December 22, 2016
India
1 review
0 helpful votes
Follow Shozab K.
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Never Trust NSAPDEAL
December 21, 2016

SNAPDEAL is a worst website. I have ever come through. My experience is worst with this online shopping website. Better to go with other online shopping websites like AMAZON which is far better than this fake website.
They spent so much on advertisement and show their reliability and honesty for customer but actually SNAPDEAL is the failed online shopping website which do not fulfill its commitments and having worst customer relations.

Why I am telling all this, there is a reason behind it.

I have ordered a Musical Walker 5 days before for my child and curiously waiting for my order to be delivered to me. Because of this I didn't went to market to purchase this item although I can get much better item at a very reasonable price whereas I am paying more on SNAPDEAL of the same model but due to time constraint I unable to go to market and order on SNAPDEAL which is one of my biggest mistake ever. After 5 days when the delivery time comes suddenly in the morning when I wake up I got a message that my order has been cancelled and SNAPDEAL give a very foolish and a stupid reason that the seller is not not fulfilled the order. I just want to ask that if the SNAPDEAL don't know about their seller's reason then why SNAPDEAL display the items for selling on its online portal. SNAPDEAL simply send a regret message to me about its failure and finished its formality.
It is really unprofessional. This was my first time that i ordered any item through SNAPDEAL. Really the experience is very bad with SNAPDEAL. I never want such experience with this type of worst and unprofessional online shopping website like SNAPDEAL.

I suggest all my readers that don't go with such type of online shopping website specially SNAPDEAL which makes your time and money waste unnecessary.

Regards
A Customer of SNAPDEAL

Date of experience: December 21, 2016
India
1 review
0 helpful votes
Follow Arvind G.
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Extremely poor services provided by Snapdeal.!. Even they don't bother weather the costumer is facing problems. It is more than 17 days but till now I haven't received my packet. This is the worst experience!
Its totally {{{{{{{{{{{{{{{DIL KA DARD}}}}}}}}}}}}}}}. Ye log logo ko Bewkuff banate hai.

Date of experience: December 20, 2016
India
1 review
0 helpful votes
Follow TARUN A.
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Actually ZERO Star Rating. My sincere advice to people... Please do not buy anything from Snapdeal... They have the worst sales and support... The customer service reps don't understand what we say... They own the company " Vulcan Express" through which they deliver the products and they don't have any coordination with them. Extremely poor services provided by Snapdeal. Even they don't bother weather the costumer is facing problems. I haven't received my packet with in promised date. This is the worst experience. So guys please be careful before purchasing with Snapdeal."DIL KI DEAL IS NOTHING BUT DARD KI DEAL"... My big mistake to buy from Snapdeal... A bunch of hooligans and inefficient goons.

Date of experience: December 20, 2016
India
1 review
0 helpful votes
Follow Pooja K.
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Extremely poor services provided by Snapdeal. Even they don't bother weather the costumer is facing problems. It is more than 25 days but till now I haven't received my packet. This is the worst experience. So guys please be careful before purchasing with Snapdeal.

Date of experience: December 19, 2016
California
1 review
2 helpful votes
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No good
December 19, 2016

I am order some item one order is not delivered
But showing delivered i call customer care always voice call no good i can't belive
Snapdeal no good

Date of experience: December 19, 2016
India
1 review
0 helpful votes
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Not Trust worthy site
December 18, 2016

When will i receive my order?
Products are not delivered within estimated time, provides wrong message about product tracking status and without calling checking our availability just sends a message telling the customer was unavailable so delivery is failed. Its not trust worthy site to place the orders.

Date of experience: December 18, 2016

From the business

Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold


snapdeal.com
Founded in 2010
Gurugram, Haryana, India