SnapDealReviews 790

I ORDERED SAMSUNG S7 EDGE MOBILE THE DELIVERY EST DT IS 26 AUGUST AND I RECEIVED ON 29TH AUGUST. THE DELIVERY WAS LATE AND I OPENED BOX I'M VERY SHOCKED THERE NOTHING MOBILE IN THE BOX HE SENT TO ME DETURGENT SOAP AND THE ACCESORRIES ALSO FAKE. THAT DAY I'M CALLING SNAPDEAL CUSTOMER CARE NO AND NOT CONNECTING HE SAID TO ME PLEASE MAIL ME. I MAILED ALL THE DETAILS AND 2-3 DAYS AFTER HE REPLY ME I'M VERY SORRY I WILL NOT COMPLETE THE RETURN REQUEST. HOW SNAPDEAL CHEATS WITH CUSTOMER AND MAKING OF MONEY EARNING ONLY. MY ******* RUPEES HAS GONE NOW. PLEASE FRIENDS DO NOT SHOPPING WITH SNAPDEAL & FLIPKART ALSO. PLEASE

THEY FORCE CUSTOMER TO KEEP WRONG PRODUCTS

I have recently put up a request for return of two products both were different products than what i ordered. Both under return policy.

I logged a return request for many days no response. On follow up they reject the return request saying i return many products. If the product is of bad quality, color is different, fit of specific item is nt good and here in this case is ORDERED ITEM IS DIFFERENT THAN THE DELIVERED ITEM they compile a list of return and start rejecting your return return requests. Can somebody from snapdeal please explain WHY INSTEAD OF VENDOR CUSTOMER SHOULD BE PUNISHED FOR WRONG DELIVERY. WHAT IS THE CONNECTION OF WRONG DELIVERY WITH RETURN HISTORY! SNAPSEAL BLINDLY COMMENTS ONLY ONE THING YOU RETURNED MANY ITEMS SO WE TAKE NO RETURN WHEREAS I RETURNED ONLY FEW ITEMS WHICH R NT GOOD... My return request is under last review if it is rejected i will take the matter to media and court as WRONG DELIVERED PRODUCT HAS TO BE RETURNED ITS NT CUSTOMER'S FAULT

Had ordered two water heaters end of June 2018 and used my debit card as pre payment. They initially said the Geyzer will be delivered by 14th July and I even get an SMS stating the product has been shipped. After 15 days, and no communication in between, the My order status shows delivery one of the geysers has been cancelled and that my amount will be refunded. The second Geyzer delivery now shows as 28th July- one month after the order was placed. I try contacting Snapdeal on their customer service number +91 ******* ******* but get into a never ending IVR loop! On 1st July, the status shows that the order has been cancelled and refund initiated. I'm awaiting refund for both the geysers. Overall, pathetic experience from Snapdeal- you have no way of contacting them and they have the guts to send you an email that they have responded to your email- I haven't received any emails! Will wait for a couple of days for the amount to be refunded, otherwise will go to the consumer court. Can't understand how they manage to run their business and even get funded. Horrible customer service!

Snapdeal is a cheater company. Don't buy anything from snapdeal. He share your detail with frauds. Snapdeal offer department is lyer.

Order Placed on 08 Jun, 2018

Item: JQX 4000 mAh Battery For Samsung Galaxy Tab 2 7.0 P3100, P3113, P3110 & SP4960C3B

Order delivered: 15 Jun, 2018

Return Request initiated: 17 June, 2018 (Return could be issued within 7 days from the date of the product being delivered. That means return request was closed on 23 Jun, 2018)

Return request closed on: 23 Jun, 2018

I have placed an order for an Jqx 4000mAh battery for samsung galaxy tab 2. The reason for the return was that the product was damaged and defective.The pick-up boy came but refused to take back the product on grounds of "unoriginal product" according to himself. Subsequently I have informed the Snapdeal people via email (*******@snapdeal.com) to reschedule the return. Reply from them takes about 1 day to arrive, meaning 1 more day is lost from return window (23 Jun, 2018). On 20th June, 2018, they sent me a mail for reschedule.
They sent me this, 'We value the importance of your concern. Please accept our apologies for the inconvenience you have experienced. Your item will be picked up within next 2-3 days since 20-Jun-2018. If you require any further assistance, feel free to reply to this email. Wed be glad to help you."

Nobody came to pick up the item within 2-3 days and of course I informed them and 23 Jun, 2018 came by and hence according to their plan, they closed return request window. I have been sending mails after mails, but they keep rescheduling the pick-up and as usual nobody turns up.
Today on 26 June, 2018, they have sent me this-"We have not received any response regarding your JQX 4000 mAh Battery For Samsung Galaxy Tab 2 7.0 P3100, P3113, P3110 & SP4960C3B!
We had to pick up your item to initiate refund/replacement. It seems you no longer want to return it. Thus we are closing your request. Reference no: *******"
Technically, they have already closed the return window on 23rd June. Such irresponsible and carefree company!

I have done online shopping before but never faced any such humiliation from anybody except Snapdeal. Snapdeal is such a fraud company.

Today I got call from *******155 saying I am luckey winner of snapdeal and got a car. This guy was asking my pan number and Aadhar deatils i asked him if you are from snapdeal tell me my last order id to be honest that guy was knowing my last order id number, name, address, how I made the payment, which card I used, card number and all. #snapdeal is fraud company who is selling their data to frauds. I scolded that guy saying why you are doing fraud he told me go do whatever you want he was not at all scared Guys don't do shopping from snapdeal.

Daily many people are getting cheated by these frauds. I want everyone to help me out to get this frauds *******@snapdeal I have privacy concerns with you.

I had been Ur Regular Customer for around 10 yrs. But now I have decided not to take any product from Snapdeal I bought a RO from Snapdeal. It was a damage piece
I informed to Mr Nadeem on 3rd day of delivery at the number *******444 He will will check & revert
He took 5-6 days, I kept calling but only recorded message received Then finally after 10 days, I was sent mail that as u took more than 7 days, we will not replace Ur product I m an international acclaimed padmashree nominated senior teacher of gurgaon I will for sure pass this message to all that SNAPDEAL R CHEATERS

I bought catwalk block heels from Snapdeal through online payment. At the time of delivery the delivery guy didn't come to my house. He called me that he has dropped the courier at the security desk. I told him that I will write abcomplaint regarding this but he didn't pay attention to my words. So I went to collect to courier and tried the product. The fitting was inappropriate. I placed a return and replacement request right away. I got the message, email and calls that my return request has been scheduled and the product will be picked up by the delivery guy soon. But on body came to collect the product. Than again I placed one more request for return but again no one came to collect the product. Now Snapdeal has closed my return request without any pick up attempt. This is so frustrating. No sense people
As per my personal experience I will suggest everyone please do not purchase anything from Snapdeal. Day by day their services is getting poor. At the time of return and replacement these people treat you like their slave. They are least bother about your concern and complaint.