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SnapDeal

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India
1 review
0 helpful votes
Follow Herbs U.
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Order pickup
November 22, 2018

Snapdeal's sellar support services are very bad. Order pickup arrange facility is also very bad. Even after talking about Snapdeal support, there is no solution to the problem. All services in Snapdeal are very poor. Please call *******000.
Despite our repeated requests, you gave order pickup job to Bludart. For several days we are asking you not to give Bludart the job of our orders, yet today you gave our order to Bludart. Why so? Does snapbad not accept seller's request? All services in Snapdeal are very bad.

Date of experience: November 22, 2018
India
1 review
0 helpful votes
Follow Nitish B.
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Good product
May 10, 2023

Very good product and very simple using by a normal people and it's means easy to use it. I love it a lot. Thank you Flipkart and obviously your delivery is to good. I'm really impressed your survice...thank you so much...

Date of experience: May 9, 2023
India
1 review
0 helpful votes
Follow Neha V.
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I have connect on snapdeal customer care for Regarding query of product I was plaing to buy the product, handling of customer care executive were very good along with perfect information. She give me all information as I required also she gudied me alternative options regarding snapdeal application wherein we can easily track the order status after placing the order

Date of experience: June 28, 2021
India
1 review
0 helpful votes
Follow Ahmed R.
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Worst service ever I experienced compare to other Brands like flipkart, Amazon and AJIO. Snapdeal is the worst I can say.

1. No proper service.
2. Firstly I had updated the address before ordering, but after prepaying the amount and confirming the order snapdeal says our address is out of city limits.
3. Toooooo long to process just a small order, even Club Factory will not take so much time to deliver their order from out of country UK.
4. Delivery boy was soooo rude, no cooperation.

Really worst experience I had come across just for ordering a small stuff, I did a big mistake by ordering in snapdeal. If suppose I have to rate, I will choose minus 5 not even 0. Worst service.

One think I can say clearly, this will be my first and last order. I will never use snapdeal again in my life.

Better to post in Twitter

Snapdeal owner and the people of snapdeal who created this kind of service should be hanged to death.

Date of experience: February 25, 2021
India
1 review
0 helpful votes
Follow Anand N.
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This is the worst company. They are cheater and fraud. I ordered nutraj cashewnut but they delivered local cashewnut that too with open packet. And now they are saying no refund. After sharing on social media they are offering 50 rs coupon.

Date of experience: July 31, 2020
India
17 reviews
269 helpful votes
Follow Sarmistha s.
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Cool snapdeal
December 17, 2015

Last to last week i ordered a combo offer pack on pendrive of 16 gb. One for me and one for my collegue. I have to say that the delivery service of snapdeal is very quick. Very next day we got our pendrives. It was reasonable and affordable with discounts..

Date of experience: December 16, 2015
India
1 review
0 helpful votes
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Day light robbery
July 17, 2017

They don't give the same item as we order. After speaking with costumer care they assure to give refund first but then got mail that I have to send product first n then I ll get my money back. I even order some bedsheet but they gave me Mela bedsheet( cheap one).

Date of experience: July 17, 2017
India
1 review
0 helpful votes
Follow Ravindra K.
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Poor service
January 31, 2019

I ordered Epson Ink bottle set of 4 from snapdeal on COD cost around 326. But order not received. Because cancelled order for snapdeal against Order Delivery is not on time.
Snapdeal shoping exeprience is very poor, wast of time to purchasing to snapdeal
Amazon service is good because order delivery is right time

Date of experience: January 31, 2019
India
1 review
3 helpful votes
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Theifs
October 16, 2016

During festival discount sale that started on october 2, I was eligible for a instant cashback of Rs. 2000, if I used a citi card. I used the card and applied the discount and till payment the discounted price was displayed. But when the payment was made the entire amount was debited. I tried contacting snapdeal on the customer care number, and the response was horrible. The customer service representatives had no idea how to handle the situation. I tried to escalate the call, and I was put on hold for about 20 min and then call was disconnected(This happened three times).

Date of experience: October 16, 2016
India
1 review
1 helpful vote
Follow Nishu b.
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I purchased lakhme orange edge lipstick and also Lakme wine lipstick 9 to 5 its worst product which they delivered. It's delivered fake or local product and I also purchased urban decay naked 3 brush set and it also very bad quality and they show blending eyeshadow brush in photo but I not received it in box instead that they send it flat eyeshadow brush. Lakhme absolute peace duo Blush it's also fake in photo it seems two different shade but in real it's not same and quality is worst. So I never recommend to anyone for buy online beauty products because they charge us like original products and deliver fake... Worst experience

Date of experience: October 1, 2016
India
1 review
2 helpful votes
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Very Bad Product and Customer care also wast they are not responding to mails even phone call also... i call they are still say unwanted things... they did not connect to costumer care peoples... Wast of money and time...

Date of experience: October 9, 2016
India
1 review
0 helpful votes
Follow Maneesha S.
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Snapdeal is worst
October 19, 2016

I really regret to say that I had worst experience with Snapdeal. I have ordered "
Fastrack Blue Non Leather Sling Bag ". I had a very bad experience in receiving the product. Item delivery was delayed a lot. And also I went to collect the item. I called the courier person and asked him to deliver the item to the address mentioned for delivery address and also said that will direct him to reach the address. Delivery person said that he will not come to deliver the item and asked me to collect it. After collecting it, I found the item is not the correct one which I ordered. I ordered for blue color bag but received pink color bag. So I have placed return request to pick up the item. Even for picking up the item also it is getting delayed. I am not going to office and staying in home that the person will come to pick up the item. But no one came or contacted me. I never faced such problems with Flipkart or Amazon. Really this is terrible and worst experience to me with Snapdeal.

Date of experience: October 19, 2016
India
1 review
1 helpful vote
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No1 fraud company
November 4, 2016

Iam purchase 3 nos of ffu brand legging at 424 each and mrp is 499. When I received Iam shocked because they send some local brand and mrp 250 each. Then i select replace option. But secode time i received the material without brand and the worth May be 100 each. Now I return the products and waiting for my money. Iam having video of opening the product with courier boy. So do not purchase with snapdeal. My cell *******382.

Date of experience: November 4, 2016
India
1 review
0 helpful votes
Follow Sk T.
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My Order Reference No. *******9364
My Order Reference No. *******9364
But snapdeal show, this is delivered,

But not received my order & not received any courier docket number
Allready completed logged in snapdeal, no any response or customer care call.

Please resolve my issue.

Date of experience: July 4, 2021
Deepak J. SnapDeal Rep
over a year old

Dear Customer,

Apologies for the experience you have been through. This should not have happened. We'll get this checked right away and ensure this is sorted out on priority.

Thanks, Team Snapdeal

India
1 review
4 helpful votes
Follow Amit M.
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Please Don't Purchase Any Product From #Snapdeal. Because they Send Damage Products and when you return that product, the return courier refuse to collect that courier and after that You Courier it by Yourself and then the quality check process done by #Snapdeal after that they refuse to #refund. What is this? #Snapdeal you send me Damage product then how this product can Pass from your Quality check, the product is already damaged. My Order id is *******2647. Please Guys if you Really want to spoil your mood then Choose #Snapdeal. I want full refund with courier charges.

Date of experience: September 6, 2016
India
1 review
1 helpful vote
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I ordered a Kurta of size "L" and shipped me the kurta with size "s". I thought my mistake they would have shipped the product. Then i ordered White Bootwale Ballerian and they shipped some entirely different white cut shoe with lot of glass works. Cheating. I raised a complaint to return the product on Nov 17. The courier people simple send SMS that unable to pick up, so they cancelled my pickup. Till now none came to pick up the products. Fed up of calling customer care people.No responses. Taking a decision not to order anything in Snapdeal... Worst experience.

Date of experience: November 25, 2016
India
1 review
0 helpful votes
Follow Vimlesh S.
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Snapdeal does not sell Fake nike shoes as I got Original Nike shoes from Snapdeal. I ordered Nike shoes few days back from Snapdeal and got them yesterday, they are absolutely genuine and got them delieverd fast. I was in doubt when ordered the nike shoes for their quality but, after receiving them I am completely satisfied. I really like Snapdeal now.

Date of experience: February 17, 2021
India
1 review
0 helpful votes
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Service Good.
January 23, 2019

Purchased homefile aluminium file wrap of 72 mtrs. Online at 438. Same Hindalco product purchased for 257/-at local store. You are a good service provider but unfortunately expensive one. Our purchase with you must be at affordable and reliable prices... k. sadashiv

Date of experience: January 22, 2019
India
1 review
1 helpful vote
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Cheaters
April 22, 2021

It is nearly 2 months, i have not been delivered the product of refunded the money.
We are not getting any responsible answer thro mails
Dear all
Dont buy or pay for anything from Snapdeal

Date of experience: April 22, 2021
Deepak J. SnapDeal Rep
over a year old

Dear Customer, we are extremely sorry for the trouble caused. Please share your order details and we'll get this sorted out on priority. You can also email us at grievanceofficer@snapdeal.com. Thanks, Team Snapdeal

India
1 review
0 helpful votes
Follow Garima B.
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Snapdeal won't refund your money if the product is out of stock during exchange. Please purchase any thing on your own risk. Unprofessional company. You can't connect to customer care as well.

Date of experience: April 1, 2022
Deepak J. SnapDeal Rep
over a year old

Dear Garima,

We are sorry to know this. Please share your order details at grievanceofficer@snapdeal.com and we'll connect with you to sort out the issue. We regret the inconvenience caused.

Thanks,
Team Snapdeal

Overview

SnapDeal has a rating of 2.5 stars from 788 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 23rd among Discount Shopping sites.

service
299
value
294
shipping
293
returns
281
quality
286
This company responds to reviews on average within 1 day