Skrill

This is a fraud company! Stay away! Their service must be reported to the FBI and people should file lawsuits against them! I only tried it for a little amount of money but gosh I'm happy I didn't go bigger with it. Imagine! It didn't even build trust first, I kept my funds for later withdrawal and when I checked my account again, I find 00,00 dollars in it. I contacted them and they said the money has been taken as a funding fee of keeping my account open. Wtf? How in the actual $#*! do they have the right to do that? They keep updating their terms of service to match their fraud activities whenever they want they send the customer a link of their terms pretending to prove that they're right, but they're not! Don't do this mistake. Report them to the FBI, interpol and your local police stations. They're professional thieves and ready to steal your money anytime! The positive reviews here or anywhere should be from fake accounts they create to pretend that they're legit and safe! Be aware. Stay away, keep your money safe!

They take advantage of peoples money. I open an account with them they said they have a 10% charge which makes sense but the went on taking another £100 in my account saying that it another charge for something I don't even understand. Please, people be aware of SKRILL THEY ARE CRIMINALS AND THEY WILL TAKE YOUR MONEY AND NOT REFUND YOU BACK.

The only thing you will keep getting from them is stories after stories. STAY AWAY FROM THE SKRILL AND KEEP YOUR MONEY AWAY FROM THEM. THEY ARE CRIMINALS.

After you transfer the money, they block it and ask you to go through a complicated verification process.it will be my first and last to deal with them.

I got screwed up by a person and I reported the fraud to the company Skrill but they never gave me a satisfying response. I got that following statement: "The matter has been handled by our security department accordingly." I called their customer service and told them that I'm not happy with their weak feedback. I asked a simple question "If the person is blocked in their system so that he can't screw up other people anymore?" and the customer service clerk wasn't willing to answer my question properly. All the time the person dodged my question. That is a simple yes or no question and answers like "The matter has been handled by our security department accordingly." keep them in a grey zone and that matters to me. As a fraud victim I would like to know definitely if that person is still able to harm other people or not. Losing 100 pounds is painful seeing how the company handles fraud issues hurts 100 times more. Their business is about clarity as well as trust and for that reason I wanted my concern sorted out very clearly. I asked them once more via email whether their company has taken action against this person so that he isn't able to betray and harm other people anymore, YES or NO? Zero response! You can't trust that company. A big warning! Don't ever use that company!

I had had transferred money to my skrill account, after what skrill suddenly decided to close my account, and when i contacted customer service they reopened it without my money on my account. After that I contacted customer service multiple times and all they said is that I have to check it with the money sender. Money sender did send the money and I have a proof, together with an email from skrill saying i have recived the money, but customer service continued being rude and unhelpful repeting that I should contact the money sender again. Also when I first tried to verify my account with the code I supose to recive on my phone, somebody from skrill called me saying that they cannot send the code because I downloaded "junk" on my laptop?! Honestly, I think that skrill is a scam, or their software is not good, its not safe and I definetly dont recommend anyone trusting their money with it.

Take you money, and block your account, to unlock, they require verification asking for ID, photo, bank statement, electricity bill etc, how in hell this will help them to verify my identity, when what they are asking for were not submitted when we opened the account, basically they should require some document that are already submitted and filed in their database so they can compare if you resent same documents, do not waste your time sending any document, they just wining time waiting for other to fall in the same trap and make more money.
You have to be very careful look at this case, I money are on my account image one, try to transfer to another skrill holder, they say your balance is zero, if you try to make transfer to a bank account, they redirect you to your bank trying to take more money fro m your account
Contact your consumer protection associations, Join me to sue them up, write to 3 times w. Webshopedia dot dk. We are working on site specially lives of cheaters miderable, we can collect signatures to make grouped legal case … stay tuned

Skrill is cheaters my whole balance was stuck I can't withdraw and now they took my whole amount in the name of standalone fees without any warning or information.
They steal my 71$ without any warning or without any warning or without any reason.
Long-short.
I am a starter in providing services. In lockdown aug 2020 I worked days and nights for this 71$ client. Customer told me that he will only pay through skrill. I signed up and received my 71$. After receiving, when I want to withdraw, they limited my account. I provided all the required information but they aren't accepting my address verification. I tried 3 documents and also sent everything including my bank statement. They are not approving my account. So only I can do is sit and watch my 71$. I can't withdraw.
Suddenly I received an email today that "an administration fee of 71.00 USD has been deducted from your balance".

Means what? This is completely scam. They didn't even warned me about this. I trust this company. I didn't even expect this cheap things to steal the users money. I think this 71$ is nothing for a big company. But it's too much for me.
When I contact them about this issue today. They didn't replied even they removed all the transaction information from my account. Means what is this? Is this is a company or bunch of stealers with the international label. Even a small shop keeper is better to trust. I m now going for every legal action against them and spread all the information in all other platforms as well until I will get my money which is my hard work and my right.

Customer service is not very good and there chat box is useless, takes 3 business days for money to clear BS, they have many complaints, I should had look at the reviews before opening an account..

When you deposit your money to your skrill account, they lock your account from withdrawing or sending your money at that very moment unless you go through a very hectic process of meeting their standards of verifying yourself.
That's a scam right there because you are forced to do things to be able to have access to your own funds which you yourself deposited.
Not just that, they reject your documents over and over till you can meet their insane standards.
Their automated service of verifying your location doesn't work ever.

On top of that, when you are finally verified, enter your bank details (same bank details that are already being used to receive foreign transfers) and their withdrawal service simply gives you an error.
Check customer service and they tell you to re enter same correct details over and over and mark your case as resolved from their own end.

You have literally no way of going around this loop and having access to your own money which you deposited yourself.

Can't understand how a service and company who operate like this are allowed to function from UK.

I have contacted them to solve my issue but they were just aiming to scam me. THIS proves all my reviews about this peace of sh$# site. Second time I lost money with them.

I had deposited and amount of around AED 470 and ended up withdrawing only around AED 330. All thanks to the lousy excuses and fraudulent policies that the SKRILL team works on; with excuses such as my local bank not accepting the transaction to delay in me receiving less money due to fluctuating exchange rate; all the SKRILL team did was charge me on every transaction until I ended up losing 10-15% of my original amount to be received. I can assure the team that not only would I be taking this matter to social media platforms and channels but also going back to PAYPAL, FOREVER!

I was asked by skrill to provide further documentation to verify my identity before the money transfer I organised could proceed. I then discovered the transaction was fraudulent and asked skrill to halt transfer and I had provided no further identification documents.
There response was to send the money through to the scammers and collect there fee.
THEY ARE TOTAL CRIMINALS BEWARE OF SKRILL.

I had been using Skrill for a year and although the fee's to convert and withdraw money were high, I had accepted that and continued business.
That all changed last early September when I moved a few hundred dollars from my Skrill account to my bank. The transfer went fine, however the money never hit my bank. I opened a ticket with Skrill customer service, they said wait 10 days. I did.
No money so contacted Skrill again and they stated there was an issue with my bank. Keep in mind I had the same cached banking info on Skrill website for quite some time with no changes. I noticed Skrill had put most of the money back minus $70 usd. They told me because my bank had an issue, that was the fee. I contacted my bank and they said they had no Skrill interactions for me on the day in question. When I went into my banking info on Skrill to confirm account info, SKRILL HAD DELETED THE BANK INFO. In my opinion, they did this to cover their tracks and so I didn't confirm all banking info was correct. When I read a variety of forums, Skrill had don't this with a lot of people and then charged the service fee. This appears to be a get rich scheme by Skrill. I immediately cashed out with newly entered banking info and closed my account. Please be very careful with Skrill or you may get ripped off as I and other did.
Also, read forums and make an informed decision whether Skrill is the right choice for you. You may be shocked when you read customer comments as I was!

I have opened and VERIFIED my old account around 1 year. After start war in Ukraine I relocated in Poland and Skrill blocked refill. I just wrote to support that I'm living in Poland and want to restore full functionality of skrill. Support team sent me response that I should create new account and say them, they should move balance account from old to new. I did it and it was fine BUT I should one time go by verification. I sent to verification service my passport and my selfie. And from this time I saw "fine" work of customer service of Skrill. In last time I grow a BEARD and photo on my passport was without BEARD. They just said that my selfie is not the same on my passport and CLOSED MY ACCOUNT. I sent message to support service that my old service from they moved balance of money was verified and in time moving they understood that i'm the same person when they did it.

Scammers paradise. Absolute zero support for non premium users, rude and arrogant customer services. Avoid like a plague. Revolut / paypal anything is better than this bunch

I chose Skrill as my new deposit and money transfer account.
A couple of days later I tried it for the first time. I received a payment and tried to transfer a small amount to myself via USDT to see if it worked.
However, to my surprise, they charged me an exorbitant NETWORK FEE, in addition to the 2% that was already provided.
Basically, on a withdrawal of 30.42 USD, they have deducted 18.71 USDT as Network Fee. It has no logic.
When I questioned them, it took them more than 1 week to respond, and the response was from someone who didn't even take the time to read my complaint.

I still do not understand the reason for this charge, and I have not yet received a response. But what I do know is that I won't be using Skrill anymore.

--------- Below are the messages from the conversation with the support team ------

Skrill Support Team
12/03/2024
06:38
Hello R--- C--- B---,

Thank you for contacting us.

We apologize for our delayed response. You will be able to see all of our applicable fees from the link below:

(link to fee information)

We hope we have been of assistance.

Kind regards,
Brayan
Skrill Help Team

R--- C--- B---
11/03/2024
12:05
Hello,
It's been a week since I opened this case, and I still haven't gotten a response.
I read that you have the aiming of responding within 24 hours. I understand that it can be a little late, but 1 week feels like it's already been too long.
I await a solution
Rafael

R--- C--- B---
04/03/2024
11:40
Greetings,
I chose Skrill to be my new money transfer and deposit account.
Today I tried it for the first time. I received a payment and tried transferring a small amount to myself via USDT to see if it worked.
However, to my surprise, you charged me an exorbitant FEE, in addition to the 2% that was already expected. I looked up the price of the ETH GAS FEE and it is very far from what you charged me. I need an explanation, to see if I continue using Skrill or if I migrate to another virtual wallet.

I look forward to a response.
Below I leave the details of the transaction.

Transaction ID
*******365
Amount withdrawn
30.42 USD
Fee
0.61 USD
Network Fee
18.******* USDT