I was a new Skrill customer, and after only 4 e-mail transactions the internet slowed down and I couldn't go into my account anymore. My normal Bank card was looked to Skrill. As I started to use the account for a legal internet job. They closed it for reasons, telling me I am against company rules. How? After 4 e-mail Transaktion? They couldn't specify exactly what and gave me a whole list of their rules. Fazit, the money on the Skrill account was gone. The internet job was lost. Damage $******* per annum.
All done by Skrill. You invest your money there at your own risk. The transactions were in the range of
£ 35 to £ 700 nothing illegal or specific. That is poor theft and malicious damage. If I hit someone's car, I am responsible for the damage to the car. Not so Skrill, a thieving bank. So how do you defend
yourself against arbitrary? Go and hang yourself?
Dear Ingo Pinkowski,
Your account has been permanently closed.
Best Regards,
Skrill
SKRILL HAVE STOLEN FROM ME ALMOST 800$! They have closed my account without notice with almost 800$ and refuse to withdraw my money! This is insane! Everybody should withdraw their money as fast as possible! Do no trust in skrill. All the good reviews are fake!
Once they receive your money they will lock your account and ask for ID, which is understandable. But once that was done they locked my account once again and were asking for credit card statements that included my full name and parts of the credit card number on a single page that you were supposed to take a picture of. This is impossible since no such document exists (I contacted my bank and asked them). Their customer support is basically non-existant as it's just a one-way conversation with auto generated replies. STAY AWAY AT ALL COSTS.
I wish there was a way to have google bring down the skrill site. These guys are pure thieves. I have used skill twice withdrawing less than 20 usd. Then one day I receive 20 usd and they restrict my account claiming that they want to verify document that I had sent them 4 months ago. Why had they not verified the docs yet? Why had they previously allowed me to receive less than 20usd. And they are targeting asian and africans. I regret shifting from paypay. I also hear skrill doesn't withhols your money if they reject your docs. Who does that? Tehe should reverse the money to my sender since he is legit or allow me to withdraw after 180 days just like paypal. SKRILL ARE THIEVES AND RACISTS.
The Skrill payment system is very sensitive for phising and scamming, Skrill is one of the biggest enablers of digital crime and money laundring. Instead of doing something about it, they support it and sponsor it, since they are making money from it. It's not strange that they changed their bad name, Moneybookers, to Skrill, in order to erase their criminal past, but they have just started over...
WARNING: Do not trust their platform, you are running the risk of losing all your money!
Entered the wrong ATM pin and got locked out of my account. This really shouldn't be this big of an issue. I uploaded my state ID and my FOID card (federal ID), and they won't take them. I don't know where this company is located, but I use my state ID all the time. I called them and what do you know, they don't accept state ID's. Now I'm stuck trying to recover my money in my account and its ridiculous. I called them 3 times, they say they are located in the U.S. and listed- not buying that one.
Its very simple, they will block your money, and you won't get it back, even after you send them all of the ID documents, especially if you have a non white sounding name.
Skrill is a company trying to turn out to be a serious transmission company, it can work but it's a lottery. Sooner or later, there will be a problem and then you will not get help as a customer.
Bring over $ 2500 this money disappeared like in a dark hole when I conducted a banking operation to them. In the last month, the suspects have not solved this. Do not know if it will be solved either. They ask for proof of the transfer that I sent to them, this proof comes from my bank with then refuses to accept this. It feels like talking to the bank mafia, and you must try to prove to the mafia that you are right, but they are both judges and prosecutors, and they do not light on you at all. That is, impossible to solve any problems. So if you do not want to lose any money, use some serious payment service instead.
If you are lucka you can succes with some transfer, but when problem occour you will never use skrill again.
Literally the worst e-wallet I have EVER used. I tried to verify my account by sending a photo of my ID so I could have a Virtual Credit Card, and they PERMANENTLY CLOSED my account for "not being over 18" when it clearly shows on my card that I am.
I sent an e-mail, to which they replied with "unfortunately the account associated with the e-mail address from which you are contacting us cannot be reactivated".
Makes no sense, I don't know what else to do.
Please avoid Skrill at all cost, there are MUCH better options around.
Money was taken out of my checking account by this company and when the bank contacted them about the fraudulent charge they refused to assist in the investigation.
Used this platform to withdraw money from binance. Unfortunately, it's hard to get verified and when I use the Transfer option it doesn't give me and option to use my Skrill wallet. I don't know what other platformsI can use to send money frm Skrill.
I was recommended to use Skrill by a colleague with whom to send money if I have this account, and I spent 20 min. And within 20 min, no way in hell would I recommend as this service is pathetic and liars, as well as, rubbish system.
Story in short: registration > verification made via email link and uploading your ID and verification confirmed done by email > enjoy the benefits > account restricted and email received to contact their support page > contact them, whilst downloaded the app & install > login via mobile while waiting for CS app login pops up password must be changed > email to reset password received asking I requested to reset password (untrue) > retry login via web and all worked fine > CS agent is now available to take the call.
Now the fun part, I described the above steps which happened, and agent simply goes via verification, and he says"... hold on... from what I see here, your account has been deleted for violating our terms and conditions", lol. My response, under what grounds, he replies, can´t say on the phone, will send you an email instead. I replied, "when will I get this email?", and his answer, "after the call in a minute",... never received after hours gone by, and account is still accessible but restricted. If you want and have time to play drama, then this is your one stop shop, but my experience, is lost in words, as they have good reviews in other sites, and heard transaction speed is seconds from sender to recipient, however, I rather find someone who is trusted and not clowns with what I experienced.
They suddenly shut down your account and force you to prove your identity (which they strangely always refuse because of simple excuses). So in the end your money is gone, "perfect"! And now I am just afraid they use my datas for criminal activities, because they BLACKMAILED me to shoot a selfie of mine next to my identity card if I want my account activities (money) back. And ofc they need like always for responding.
Skrill is the worst credit card service ever.
I was just a client and I have a lot of bad experience already. They send you a cheap card with no lastname on it and the app deposit doesn't work.
They answer you after days and don't solve any problems and they keep telling you that it's on you while it's not. They ignore your questions and evoid to solve the problem.
NEVER GET A CARD AT THEM!
You will regret it.
They literally give you an answer that doesn't make sense. They have a stupid client service.
DO NOT PURCHASE THIS!
Beware doing business with Skrill.
After an 8 year business relationship and giving them millions of dollars worth of business, they suddenly blocked our accounts, then terminated the agreement without explanation.
DO NOT USE SKRILL FOR BUSINESS.
While arbitrarily blocking customers for no reason might be OK in Russia (yes they are Russian), it's not OK in the rest of the world.
As of writing this review, our accounts a blocked again. We have managed to removed most of the money, but they have blocked our access to several thousand dollars and have so far refused to allow us access to track and withdraw the remaining funds.
SCAM
I registered and tried to deposit money with my card, but they keep declining and want to connect my bank account. Because they are so good at protecting it! Yes, scam...
A month ago I got scamed by a great ninntendo switch offer on facebook. I been always very careful with too good to be true prices but because it was advertised on facebook and you could pay using Skrill I thought in the worst case I will get my money back because skrill is like paypal. I was wrong! Skrill doesn't care about customers and their customer money protection is ab ABSOLUTE lie. After about 10 messages at the end they said their merchant isn't abswering and that's all they can do. Thaks for nothing Skrill! DO NOT USE SKRILL! If you want a real protection paypal is the way! If I can manage to convince 100 people to not fall for that scam company I will have made world a better place.
Unfortunately, my experience with this company has been less than satisfactory, and I find it necessary to share this feedback for the benefit of potential customers. Initially, I was hopeful and excited about the prospects of working with this company. However, my excitement quickly turned into disappointment.
My first encounter with trouble was during the verification process. I followed the routine procedure of submitting my identification document for verification, which, in my understanding and experience with other companies, typically takes just a few minutes. To my dismay, this was not the case with this company. The verification process dragged on not for minutes, not for hours, but for days.
Then came the second issue – my funds became inaccessible. I found myself in a precarious situation where I couldn't make any withdrawals or transactions. This was deeply unsettling because it felt like I had lost control over my own money. It was a truly disheartening experience that lasted not just for days, but frustratingly enough, for weeks.
In the face of these challenges, I sought help from the company's help center. I reached out multiple times, hoping that they would address my concerns and rectify the situation. Yet, all my attempts were met with an unsettling silence. I received no emails, no platform responses, and no calls. It was as if my issues fell on deaf ears.
Despite the status of my case being escalated and marked as a high priority, three days passed with no updates or progress toward lifting my account restrictions. This lack of communication and action further amplified my frustration.
In light of these experiences, I feel compelled to advise potential customers to think twice before engaging with this company. The issues I encountered not only caused me significant inconvenience but also raised serious concerns about the safety and accessibility of my funds. It felt as though my money had vanished into thin air.
STAY AWAY FROM SKRILL!
They literally limited my deposit of paysafe card to 9.34 even tho i have still more than 100 dollars left to spend on non verified acc.
Skrill stole my money. No verification needed when u deposit money in your account. But when u want to withdraw they asked all kinds of documents. I sent them all sorts of address proves with all the requirements ( 90 days period, full name, full date, clear address) and all has been rejected and replied to me what was written in their page how to verify address. I sent electricity and water bills for the last month and it was rejected. I sent government paper also with my taxes information and address and name and all still not accepted with no reason. Their reply is so silly and lazy and you can understand that they don't care about their customers because they copy paste their page how to verify the address as a reply with no real answer! Stay away from these scammers and save your money. My account is frozen with my money in it and I cannot withdraw the money. I also tried to call them not for free and they have a machine that answers and keep you holding. I kept waiting 10 minutes and I closed after. SCAMMERS ALL THE WAY!
Answer: Their problems are many: 1. They are scam artists. 2. If you try and email them and you do not have an account with them, you'll get an email saying "We don't know you" and force you to open an account with information you don't want them to have. 3. Their main office is in England! Yeah good luck with the time change on getting anyone live. I could not find a working phone number in the US to reach them. Scam, scam, SCAM! Stay away!
Skrill has a rating of 1.4 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Skrill most frequently mention customer service, bank account and credit card. Skrill ranks 184th among Payment Processing sites.