KEVIN S.

The people that work for this company cannot stand their jobs. They have no idea what they are doing! They have the worst customer service skills and they simply do not care about their customers. Honestly a bunch of jerks. At least 50% should be fired because they really do not care about helping anyone at all. Timeshares are already a rip off as it is and this inept customer service just makes it worse.

BEWARE YOU BUY ANYTHING FROM THIS COMPANY AND STORE LOCATION OFF STONEBRIDGE ROAD YOU WILL LITERALLY RECEIVE THE WORST CUSTOMER SERVICE IN HISTORY. ALL THEY WANT IS YOUR MONEY AND GET YOU IN AND OUT. ANY PROBLEMS WITH ANYTHING DO NOT I REPEAT DO NOT EXPECT A PHONE CALL BACK (TAKEN ME OVER 7-8 CALLS NOW AND NOTHING). THEY WILL AVOID YOU LIKE A PLAGUE! I HAVE A MANUFACTURE RMA APPROVAL FROM SAMSUNG FOR STORE CREDIT REGARDING ANOTHER TV I BOUGHT FROM THIS FRYS LOCATION AND THEY DO EVERYTHING THEY CAN NOT TO EVEN TRY AND HELP YOU OUT. I HAVE PROBABLY WROTE OVER 100 POSITIVE REVIEWS IN MY LIFE AT 48 YEARS OLD AND LESS THAN 3-4 NEGATIVES ONES AND THIS ONE IS THE WORST. THEY LITERALLY DO NOT KNOW WHAT THEY ARE DOING AND NO WONDER THE LAST COUPLE TIMES I HAVE GONE INTO THIS STORE IS LIKE WALKING INTO A GHOST TOWN. THE SERVICE SUCKS!

STAY AWAY FROM THIS SCAM AND RIP OFF COMPANY... THEY WILL TRY TO HOLD YOUR MONEY FOR 6 MONTHS... ILLEGAL SCAM BUSINESS. THEY AVOID TALKING TO YOU AND THEY ARE THIEVES. NOT SURE HOW THEY EVEN STAY IN BUSINESS... IDIOTS

STAY AWAY FROM THIS SCAM AND RIP OFF COMPANY... THEY WILL TRY TO HOLD YOUR MONEY FOR 6 MONTHS... ILLEGAL SCAM BUSINESS. THEY AVOID TALKING TO YOU AND THEY ARE THIEVES. NOT SURE HOW THEY EVEN STAY IN BUSINESS... IDIOTS