SkipTheDishes

Worst service.food never came. Refund never given.i was left without my food and money.beware.of skip

Terrible s customer service. Would not refund an inedible order. Only 25% apparently. So who takes responsibility here? What am I paying for?

Useless, can't even issue a proper refund when an order is messed up really $#*!ty service. I do not recommend them at all always problems.

Very long order to be delivered, missing items and cold. I request a refund from skip who refuses to refund me.

It's a buyer beware!
I ordered a meal from McDonald's through skip the dishes The meal arrived end it was absolutely disgusting not cooked so on and so forth I contacted McDonald's who sent me a letter stating that I had to go through skip the dishes and not them which I thought was odd considering it was the restaurant that screwed up but because they have a contract with skip the dishes this is who I have to go through so I did (what a joke)

So I contact skip the dishes as directed by McDonald's after numerous conversations with them telling me in order to receive a full refund I would have to go through skip the dishes... skip the dishes then proceeds to tell me that there is no way they're giving me a full refund that I only get 50% that's their new policy because of the pandemic I question them why only 50% because of the pandemic I didn't get a response other than that's how it is and I said so you get to keep half my money for some thing I didn't receive she says yes that is our policy I said well I was told by the restaurants head office that I would receive a full refund... no only 50% take it or leave it! I did ask her what you're paying the pandemic 50% where is this money going I said that's my money the next response was no 50% so I took the 50% and now with my time I am going to let people know what a scam these people are!

I've placed orders to Burger King multiple times always receive it cold but we're always dropped off at the wrong doors this time I had the experience where I did not receive my order at all when contacting customer service on chat because they have no actual operator to talk to I was told I will not be getting a refund at work hard for my money I did not get a refund I think this is the worst service possible you're better off to go out and pick up your own food They do not deserve people service when doing this kind of stuff I also have security cameras showing at 10:43 PM no food is arrived to my door you see the driver in a white car You see the driver stop but go to the next house and deliver the food after reviewing the camera it was delivered to the wrong house when communicating with the chat people since you cannot get ahold of an operator they told me there's nothing they can do I will not be getting a refund and and it's my problem Even I sent the proof of cameras they still keep the repeat copy and paste they're sending message on the chat horrible service I don't recommend to anybody! Sad that I ordered a pizza after not receiving any food so in total $25 Burger King are you in a paying $50 after ordering pizzanova but at least the old school delivery guy found my home and delivered it

You know, when it comes to customer service, courier driver named "Bryan" had failed. I have my work and my home address on my skip app and the app had populated my work address instead of my home address. "Bryan" had called me telling me he's at my work address. I told him to please bring my order to my home address and I would make it worth his while. He says "no he can't do that. That he is going to leave my order on the front step of my work so he can complete the order. Its not his error nor his fault" i said can you please bring my order back to the restaurant and I will have uber pick up my order" he said " no he can't because he has to complete his order" I lost my temper and and said it was ridiculous for him to leave an order for the entire weekend at an empty building. He said "its not his fault" A skip representative, who is very pleasant, wanted to resolve this for me and she would have the driver bring my order to my home address. I appreciated that and thanked her. That was at 8:30pm and its now 10:06 pm and no order had arrived! SO LET ME GET THIS STRAIGHT. I LOST MY ORDER, I LOST MY MONEY AND BRYAN KEPT MY ORDER! DO I GET A REFUND?! Hey Skip, you should have an "Address Verification" pop-up on your app and hire "service excellence" drivers. Oh, and I will also cut and paste on Google Reviews!

If I can give 0 star I would, customer service is worst to talk too they don't treat their customer.

Worst customer service, genuinely do not care about your order, service. Nothing they just lie to you. Don't do it

Delivery driver was late, food came cold and soggy, customer service did the bare minimum. I highly recommened using a different delivery service.

Skip the dishes doesnt make their employees wear a mask which is wrong, shame on you skip you're part of the reason for all this covid.

So far, everything I order on Skip is wrong. What is frustrating is that you can't get it fixed. No one will help you.

We ordered our food and it never arrived, then we found out that it was delivered to the wrong address so we called and they said that they can't get us a refund. DO NOT GET SKIP, IT SUCKS.