SkipTheDishes

I refuse to pay even a penny towards a meal that was not Edible and they won't take responsibility and refund what is right

They seem to pick and choose when to stand behind their services. Cold food? Sorry, nothing we can do. I'm done with them.

They blame you for their idiot drivers and missing food items. Do not care and are horrible. Will never order from these scammers again.

I've lost count of how many times these guys have not been able to find our place but it's somehow "delivered." They need to be avoided at all costs.

Broke my retaining wall. Will take your food on a tour of the city. When you complain, they act like its a joke. Who's in charge here?

Left the food on our steps. Didn't knock or even notify us it was there. Its -10 out and our supper is cold.

Drivers take multiple orders so deliver is delayed. Gift card support is lousy. Generally poor customer service. Won't use them again.

Wanted a no hassle take out experience. Ordered, cancelled by SKIP, credited my account? Just give me my money back!

I work from home and when a 23-minute order turns into over an hour, this is unfair to me and my employer, especially when the foods are perishable.

So many issues with Skip the dishes, my last two orders have been atrocious. The first one I watched the driver go around in circles through town going the wrong direction because he/she could not even find the restaurant (Carl's Jr.) which is on a main highway in Spruce Grove. I actually got in my car and beat the driver there to collect my food (after waiting over 30 minutes for delivery that was supposed to be with a 15 minute wait to start with). I imagine that guy is still lost.
Second instance in two weeks, Ordered Subway and got McDonalds delivered. Contacted Skip to report and they refuse to help because "I have had too many refund requests" then the proceeded to tell me they cannot do anything at all then closed the chat! Twice!
I then got back on chat only to be told there is no phone number to call and nobody to help me, no refund etc...
Service is horrible and their chat system is even worse as they will just close the chat at their whim if you ask for what you paid for or a refund. If I didn't know better, I would say they are scammers. I have never received such incredibly inept "service" in my life!
Only silver lining is that I paid by credit card so I am requesting my bank to look into this for me.
Bottom line is their drivers suck and their customer support which is only available through chat is very non-helpful. The only time I have requested refund is because the service was Not Delivered! To me, that absolutely warrants a refund, every time! It is not my fault that their service is so bad that it would ever have to get to that. In addition, I show that I only ever had a few refund with them, I guess that is too much for them to handle. My guess is that they are just so bad at this that refunds for unmet service will ruin them.
Use another service for your food delivery because this one is not worth the headaches!

I honestly don't know why, but their ad on YouTube makes me so uncomfortable and cringy that I couldn't even wait 4 seconds to skip I close the browser altogether every time it comes.

They dont't guarantee or don't do anything if your food takes forever and is inedible. They charge you a lot for nothing. Feels like a scam

This place brought me half of my order twice.
I told them about it and they pretty much called me a liar.
Bunch of towel heads

These idiots should be embarrassed at how pathetic their service is and now seeing how poor their reviews are, it makes sense. The last two orders were greater than 75% more time than the time quoted for delivery, and this is when I've actually tipped 20%. Reach out to customer service and these idiots chirp about offering points and the rest of the horse$#*!, and it never happens. If I could've stuffed half the food up the driver's $#*!, and the other half up the customer service rep's $#*!, I would've gladly done it and taken pictures to share. That's the problem with hiring a bunch of idiots. Hangry...I was ready to use a lacrosse stick to make my point. MOFOs Do yourself a favor and use one of the other services. I ordered at 7:35 pm and delivered at 9 pm... it's literally 2kms away. Got a notice the driver was there at 8:10 they had my food and it was on its way at 8:15. Then at 8:35pm a message was received that they need more time, meanwhile the dudes sitting at the restaurant the whole time. Garbage company.