SkipTheDishes

I ended up picking up my own food as the driver tried to tell me I had given him the wrong address (which has had many other orders delivered to by Skip) and then told me to cancel the order so I couldn't do a review on him. When I tried to get someone on the Chat line to help, they "left the chat" without resolving anything (3 times).
I won't be ordering Skip anymore - pick up or do another courier. Skip drivers just don't care and neither does Skip.
The food from the restaurant was terrific though.

I have been buying from skipthedishes for years now, and consistently they employ drivers who constantly get lost, sometimes for over an hour when the restaurant is only a 5 min drive away, and on multiple occasions I've had drivers say they delivered food only for it to not be there. Some have even taken a picture with the food on my step and then left with it. Terrible drivers, terrible service. I'm done with trusting them.

Worst experience of my life. Yesterday I waited 2 hours for my order to be cancelled. Today I wanted an hour and a half for them to change the time to 84 MINUTES! Will never use skip again this is bull$#*!! I'm pissed off! I recommend NEVER using skip!

This service is the worst...
App has a flaw and add previously used address... addresses that had been erased.
They add them back. No refunds,
Has happened three times even after erasing address on the app.
This add costed me over $100... but never again.
Trying Uber eats now

I went to go cancel my order before the restaurant had to confirm my order because it said I was waiting over an hour once I finally got connected with an agent they said it was already confirmed. Therefore they cannot cancel my order. It's not my fault or any consumers issue that they don't have enough staff to handle the chat volume anyone that uses the chat will notice that the key will be high, but will come down fast. However, that agent is handling multiple chat windows, therefore while you think you're timing he was short you end up spending a lot of time waiting for their response because they're handling multiple chats at one time

The workers of skip the dishes give zero craps about the customers. I ordered something and payed lots of money for it, didn't get what I ordered. Instead was given something I don't like at all and then had to waste it. It's sad, I contacted customer support about the issue and they said they would not be giving me a refund for the item I didn't get. This is not the first time they were absolutely no help to a paying customer. Do better or close down the app. I would have preferred getting it myself. It would have been cheaper without all the extra fees that skip the dishes adds, also would have been correct because I would have checked. I just wanted something convenient that day but now I know to completely delete this app. I will try door dash.

Having previous experience of receiving food without cutlery, I contacted the Skip the dishes support team while waiting for my food asking them to make sure I get the cutlery this time around;
The support associate asked me what the cutlery was and whether it was a "food item ";
When I explained what it was, the associate waived me off saying that me order has already been picked up and disconnected the chat!
As a result, I spent $40.00 and received my food and no cutlery to eat it with two times in a row!
I wonder, how someone can work for the food delivering company not knowing what the cutlery is!
Worst customer service ever

I've ordered multiple times from SKip the Dishes. Today was the last straw, I ordered Edo's Japan. I asked for extra napkins and tipped $10 on a $45 order To Insure Perfection (TIP). Part of the order was missing. The driver just blamed the restaurant even though the itemized receipt was stapled and it was clear items were missing. The driver promptly ran away. I don't like getting scammed out of my money and tips no one deserved.

Driver delivers food to wrong address. Check our neighbours steps. Not there. Show proof that it was wrong house and yet it's our fault! Wtf skip. You're a scam! Second picture is my house. First one is where the driver went.

Have contacted skip the dishes several times about a credit from April that was promised to me, when there were items missing from my order. This is my first and last time using the app Despite a guarantee that I would receive a credit, 2 months later, it has yet to be issued. Online Customer support is difficult to deal with and "disappears" when you are trying to resolve an issue. I have sent several emails to customer service and they have ignored me each time.

Most of the time their drivers don't deliver food. When you call for help why food is not delivered associates ready to give a refund but they don't care why this happen again and again. I had more than a 6-time bad experience with them. But they never investigate just take your refund and done.

Please don't use this app will never trust this app again. I ordered food but It didn't delivered and then when I chat with the support they said they can't give me refund or credit because I received it before but the truth is it's for very first time I ordered and same thing my friend experienced as well. Like you paid for it they have no respect for your money. Please don't order from here. Unprofessional behaviour of support as well

Place will steal your capital and mess your party plans, messed with my wedding and my only revival is to destroy a partial part of their business, they stole 70 dollars of my capital and they will yours as well, never give this app or the people that run this corp line Yolanda get a link for a class action suit soon thanks!

So many times I have not received my deliveries! And then I had to wait for food to come again! This time I have guests coming and it did not show up even though stating it was delivered! Had to re-order! Next time I will just call the actual restaurant and have delivery made from them! Skip the dishes!… be careful who you hire! If they don't know the area or locations they should not be delivering!

This app is absolute dog $#*!, dont even bother. Anytime I try to order, it's always one or one and a half hour late. Every. Single. Time. I. $#*!ing. Ordered. Dont bother please you are wasting your time and precious money on something that does not even work.

We ordered drinks from a place down town, waited for our drinks, no show the guys even called to get the address, never showed up, support would not help us needless to say I'm pissed of this company is a $#*!ing joke, show your business up your $#*!

I ordered food from Skip the Dishes and when the food arrived it was cold. I sent in feedback/complaint to their "support" email and the answer i recieved was because my order arrived on time, they won't issue a refund. Their statement in their auto reply is "Our #1 objective is to ensure customers have an incredible experience" and "We are committed to making things right" is condescending. As long as your order is delivered on time they won't help, even when your food arrives cold. So much for their commitment.