I bought the dress in a medium thinking it wouldn't fit as a small (based on the websites dimensions) and it was too big. Other than that, it was just what I needed for my event and fit my budget!
I love my red lace dress. I am about 5 feet and 117lbs and M size was perfect for me. The length is about my knee, not too long. I would shop again with Simplydress
Im in my first wedding this spring as a bridesmaid. The bride let us know which dress to order and told us to get them ordered right away so she knew they wldnt run out of stock... so i did. I never order stuff online and i knew our dress fitting and bridal shower was further down the road so i never opened my package. I never wear dresses and was not eager to try it on. I opened the box 36 days after purchasing it, only to find out my dress was completely ripped and torn at the bottom! Apparently this company has a zero tolerance policy for returns after 7 days. Even after explaining my story and what happened, they refused to take the dress back and give me a new one! Even when i said take the dress back to see what u guys sent me, "i dont want my money back, just take the damn dress, ill never need it or use it", and they still refused to take my dress back! Even though i had this horrible experience, the bride had to pay for a new one for me since she knows im a single mom of 2 with only one income and cant afford to pay another 100$ for a new dress. I feel completely scammed and hurt that they wldnt listen to my story. Im not the type to rip anyone off or try to get anything for free so this really really upsets me. I guess i learned my lesson on online ordering and to always check my packages when i receive them. I almost want to call fox2 news over this, i have 4 witnesses who watched me opened the dress up in that horrible of a condition! DONT ORDER FROM THESE HORRIBLE PEOPLE
I like the selection of dresses and how unique the designs are. Unfortunately, the return policy is a bit subpar especially since the sizes aren't consistent.
The specificaly do not give you enough time to send dress back after it doesnt fit. They not giving refunds. It is designed to scam people.
Very nice quality and reasonably priced dresses. Helped save my daughter's prom experience after first buying an epic fail dress online from another site. Thanks Simplydresses!
Now, I'm going to a military ball soon so I googled "military ball dresses" most sites have the exact same dresses and some sites won't even have a category under military ball. Simply dresses did have that and I love it. SO I searched and searched and searched. The thing I like is that it shows you votes. Like how many stars people have given it and how many votes it's gotten. My dress got 52 votes and it was like 3 and a half stars with no reviews.
They tell you how long it takes to get your items if they are "in stock and ready to ship" mine took exactly the seven days that it was supposed to take. My favorite part was that my dress was wrapped very neatly and it even had a cardboard box on top so I wouldn't cut it while I opened the box. They put two postcards in there and even instructions on how to care for your dress. LOVED THAT.
They have dresses for every event, in every color, for good prices. They aren't exactly cheap but they aren't crazy expensive either.
I'd shop here again.
I'm the kind of girl, who likes to look feminine and love pretty dresses. These guys have a great variety that helps me look good everyday.
Paid 30 dollars for standard overnight shipping--- did not arrive for 4 days. I expected 2 or maybe three
Quality is perfect, shipped very fast, will always order from here and I'm very comfortable dealing with simply dresses
Great customer service, reasonable prices and fast delivery. I had to return twice but satisfied with purchase and quality.
Love the dress! It shipped quickly. This fit was wonderful. I would definitely order from this company again!
Ordered same dress we found in expensive dress shop for half the price. Very happy with our purchase!
I'm so happy with my dress it's a little big should have got the smaller size but one I had it have it taken in a bit it'll be beyond perfect
Easy purchase process, promptly and excellent customer support. All questions were answered on quick and friendly manner.
The slits were a little to high so we just sawed them up some. But other than that the dress was a huge success.
I really like the dress. Quality and cut are simply amazing. I am looking forward to wear it in a special occasion in April.
Beautiful dress loved it more than I expected! The lace was stunning and it fit perfect. Will buy more dresses here for sure!
Never buy from Simply Dresses! 10% stocking fee plus you have pay send back (this was expected). Stocking fee? NO OTHER ONLINE DRESS STORE DOES THIS!
Simply Dresses lost our future business.
The standard return policy for special occasion dresses is "no returns," but we want to ensure you have your special dress for your event so we accept returns for a refund less the 10% restocking fee or for a full store credit. Please note the option for store credit would not have a restocking fee deducted and is valid for 5 years from when it is issued. See our full policy located on our "Returns" page and contact us if you have any questions. We apologize for any misunderstanding with our policy!
Answer: Hello Lulu, Thank you for contacting us! We provide a optional return label which if used we deduct a small fee. Feel free to reach out directly to us via: support@simplydresses.com
Answer: Please contact our customer service by phone, email, or chat with your order number or order information and we'd be happy to help!
Answer: We offer free US Ground Shipping on orders of $49 or more! This applies to the continental US only and does not include P. O. Box addresses.
Answer: We'd be happy to accept returns per the Return Policy on our site! It states: You can receive a refund or a store credit for the total value of the item you are returning. You must obtain a return authorization number within 14 days of receiving your order. Please note that all items marked "Sale" and "Store Credit Only" can only be returned for store credit. Please contact us if you have any further questions!
Answer: The status "Marked" should indicate that there was a hold placed on the funds so they can be collected for the order. Please email us with your order number and we'd be happy to help!
Answer: The status "Marked" should indicate that there was a hold placed on the funds so they can be collected for the order. Please email us with your order number and we'd be happy to help!
Answer: We're an authorized retailer of the designer items and we're located in the US! Unfortunately we do not have the location of where each garment is manufactured but these styles are created by Jump and Emerald Sundae.
Answer: We're an authorized retailer of the designer items and we're located in the US! Unfortunately we do not have the location of where each garment is manufactured but these styles are created by Jump and Emerald Sundae.
Answer: We accept returns! You can receive a refund or a store credit for the total value of the item you are returning. You must obtain a return authorization number within 14 days of receiving your order. Please note that all items marked "Sale" and "Store Credit Only" can only be returned for store credit and our full policy can be found on our website!
Answer: Unfortunately if there is a problem with your payment method via PayPal, you must contact them or your bank to fix this issue. Credit card information such as the expiration date or security code might need to be updated on your PayPal account.
Simply Dresses has a rating of 2.7 stars from 164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Simply Dresses most frequently mention return policy, customer service and store credit. Simply Dresses ranks 123rd among Women's Clothing sites.
We're sorry to hear that and would be happy to look into your order for you! Please message us with your order number if possible. Thank you!