SiliDog

After seeing Silidog on Shark Tank I immediately ordered a tag for my dog. After about 3 months the tag broke off and I was so disappointed! I emailed Silidog and they said yes, they had an issue with the tags breaking but have redesigned it and would send me a new one, free of charge. I received the new tag within a week. The new tag is still good after 6 months. I believe the colour has faded a bit but thats ok! I would purchase from Silidog again!

After 5 weeks of waiting (doesn't this remind us gen x'rs about sending in money to get a toy by mail only to have to wait 6 or more weeks?), I got the wrong item. I tried by phone, email, facebook, twitter etc with all my info as well as their own emailed invoice. NO response. They already have the old one back as I mailed it at my own expense. A "we caught up" email was sent out two weeks ago. Still nothing. Tomorrow I'm going to file a dispute with my bank. 10-12 weeks is too long, sorry bub.

I ordered a dog tag because of the claims that it is durable. After waiting several weeks to receive the tag, we put it on our dog and it was destroyed within 10 minutes. I have sent multiple emails, left a voicemail, and tried to chat with them on their website. I still have not received any replies and am afraid that I will not get refunded for poor quality/defective product. Please do not waste your money or time on this product or company.

My 10 month old pup has a metal tag with a super cool enamel design on the front but my pup's name and address which is engraved on the back is very hard to read. The Silidog tag has awesome contrast and sharp lettering that is very easy to read. It is soft and I can totally understand how a pup would enjoy chomping it to bits but if it's on a collar that a dog is wearing they can't reach it to chew it so not a problem from my perspective. The part of the tag the split ring goes through seems plenty sturdy. My tag arrived with a week of ordering (October 2018) it looks great and I'm totally happy with it.

Had a problem delays two years ago, however they were a young business starting out of a garage. They were also overwhelmed with the response from Shark Tank. These are the best pet tags Ive ever had (dog owner for 40+ years) and Ive been ordering for all my friends. Most of the reviews are two years old. Not only has the company improved its delivery and customer service, but the quality of the tags and customization are the best in the world!

Shame on you or anyone talking bad about a wonderful young man, with a great story, product, and company!

SiliDog is the best! Just go see their social media and website to see their improvements. They put the customers (SiliFans) first!

Thank you for your time,

Nancy

I saw these on SharkTank and loved them immediately ordering them on 10/31/16 and to date have not received tags or any communication regarding the tags! If you go on their site there is no phone number to call you have to email which I did and have received no response. They took my money and now I do not have the tags as gifts 5 days before Christmas! I have never had an issue like this! Maybe Lori Greiner should look into this company she invested in since it appears from the reviews that I am not the only one this is happening to? Beware ordering!

I placed my order the beginning of November and never received it. I tried calling them and emailing them several times and NO RESPONSE. I eventually ended up having to call my bank and dispute the charges so I could actually get my money back for the product I never got to see. Needless to say I left a respectful, yet honest post on their Instagram about my personal experience. They DELETED it the same morning! Wow. You can't respond to me but you sure are on top of your social media game! What a joke.

Purchased this overpriced dog tag because of the claims of how great the idea of a silent dog tag is. Broke off my dogs collar within a few weeks. Left two telephone messages and two emails before finally receiving reply email on how to order a new tag. Did this and two weeks later still no tag. Will not permit my valued pet to be without a tag any longer, and will purchase another product. Requested full refund. Dont waste your time, effort and money on this product. Steven C. Weida

I gave one star because I had to; if possible, I would have given zero stars. I purchased two tags (one for each dog) and the printing is slanted and the top of my street address is cut off. I have called, emailed twice, and messaged through Facebook twice, and have received no response over the past six weeks. Given the price of these tags, the printing should be perfect and the customer service should be a lot better. I definitely would not recommend this product!