I purchased the Shyfull Casual Asymmetrical Blending T-shirt in the wine color (order #SF*******513). What I received was a very cheap looking poorly sewn frock! In a cheap polyester type of fabric. Nothing like what is advertised on the website.
I contacted customer service and was told to send a picture of what I received. I am sure I will have to fight with this company to be a refund. I have posted 4 negative reviews on their website and they have not posted any of them. Please research this company before purchasing from them. Either their website is making up positive reviews or not posting the negative ones or both.
PLEASE DO NOT WASTE YOUR MONEY ON CLOTHES FROM SHYFULL!
I ORDER A PACKAGE THAT CAME TO MY HOME ACCORDING TO UPS WEDNESDAY BEFORE THANKSGIVING@ 1:30PM AND I WAS STILL AT WORK. I DID NOT RECEIVE THE PACKAGE AND AFTER WRITING BACK AND FORTH WITH THE ABOVE COMPANY I HAD TO DO A CLAIM WITH UPS... THEY REFUSE TO GIVE ME BACK MY MONEY OR REPLACE MY ORDER... LIKE BASICALLY THEY TOLD ME THAT I TOOK A LOST SINCE I WAS NOT HOME TO GET MY PACKAGE.
Have yet to receive my order and have no way of tracking my order. I'm going to find a way to end these internet thieves! This is some bs and they shouldn't be allowed to do this. I will seek legal action if I have to and will start a CLASS ACTION LAW SUITE AGAINST BOTH SHYFULL AND PAY PAL! DON'T PLAY WITH MY MONEY!
I purchased 90.00 worth of merchandise and was not pleased with NONE OF THE ITEMS... NONE OF THEM! The dress I ordered looked NOTHING LIKE THE DRESS THAT WAS ON THE SITE! The jumpers that I ordered was waaaaaay too big and the material looked NOTHING like the website pictures! The other dress dress I ordered was just flimsy material and looks very cheap and trashy! Guess I will have to stick to Fashion Nova and Hot Miami Styles where I know that QUALITY IS BEST. The size chart on this website was waaaaaaay off for the jumpers! I just hate like hell I spent my hard earned money for BS clothing like this! Never again, ladies PLEASE SAVE YOUR MONEY!
MY DAUGHTER ORDER FROM THIS SITE SHE DIDNT RECEIVE A TRACK NUMBER OR A CONFRIMATION NUMBER I EMAIL THEM I HAVENT GOT A RESPOND. I WILL BE CONTACTING PAYPAL, BBB AND THE NEWS TO MAKE SURE NO ONE ELSE DAUGHTER GO TO THIS WEBSITE I WISH I COULD NOT PUT NO STARS ON THIS WEBSITE BC THIS SITE IS A SHAME
Buyer beware, looks nothing like the picture! A true ripoff! Looks nothing like advertisement! Ordered a jacket and looks absolutely nothing like the advertised item! Do not waste your time
Liers Cheaters Money Graabers... Never got a response for returning my funds... Never received lables to returned useless items... ---... S. O. S... Ripped off.
I STILL HAVE NOT RECEIVED MY ITEMS! CONTACTED CUSTOMER SUPPORT AS DIRECETED, NO RESPONSE! NO SHIPPING CONFRIMATION, NOTHING! THEY TAKE THE MONEY IMMEDIATELY BUT DO NOT PROVIDE THE ITEMS. THERE ARE MANY MORE CREDIABLE SITES TO ORDER FROM, LEAVE THIS ONE ALONE! SHAWNA N.
Hello, we have stated clearly about delivery schedule, if it's late by USPS, we couldn't push it but have partial refund or discount for u as compensation, we are responsible for what we sated. But what you are doing are not good for solving problem, our customer service DEFINITELY response you no more than 24 hours, as long as you sent it correct email address. And we didn't take your money, it's in paypal now, if you don't want to wait or solving the problem, just claim to paypal would be fine.
And to be honest, we think you are not a real customer of us, real customer won't say there things, meaningless and not responsible.
I have purchased 1 item from this site once in the past and I was please with the merchandise. So needless to say, I felt very comfortable with making another purchase. This time I went crazy and purchased about 10 items from this site that totalled about $184. Out of the 10 items only 2 items were decent enough to keep (and they were not the best quality at all). The other items did not fit at all, just looking at the product and the material I knew I would not be able to squeeze into it if I tried. I contacted the seller via email (there are no phone numbers listed, which should have been a red flag) and the seller asked for pictures. I explained to the seller that i may damage the product is I attempted to put the items on, therefore, i asked to be relinquished from all responsibility if I were to damage the product trying to fulfill their request. The seller never responded. I am currently disputing the payment with PayPal in hopes of getting my money back. This company is not even registered with the Better Business Bureau, so I couldn't even leave a review on that site to warn potential buyers. If you want to do business with a company that stands by their product with a no hassel refund policy, I recommend you avoid this company at all costs!
So now I have received a email asking for a review of something I have never got I have contacted pay pal hoping they can help since they are who collected the money for them
Hello, sorry to hear your order is a delay, would u mind contact our cs for tracking? We will be responsible if delayed. Contact cs please
I saw the review few hours to late I made a order on the 23rd Sept. Emailed them on the 24th that I did not want it and want a refund I have got emails saying it shipped it was not and was told it was on the way to my country what they make it seem they are USA and are not they are in China and we all know USA and China sizes are different I am still asking for a refund now I received a email saying it cost me more to return it and to sell it to someone still have not got it 10/09/18
Horrible... they sent me a little kid jacket & not the size I ordered. If they didn't have my size they should have either refunded my money or allowed me to choose another item. Instead I'm stuck with a $30 jacket I can't wear & they told me either keep the jacket or pay to ship it back to china & they will partially refund me. So I said this on their FB page & they blocked me.
Eive (shyfull)
Jan 29,15:44 PST
Hi,
Sorry about that.
We value our customers and want to do our best for you.
We have come up with two options to solve this issue.
1) We give you a 15% off discount code on your future orders if you keep the item.
2) If you really do not want to keep the item, we will respect your decision. But you will need to pay for the shipping fee to send it back.
Here is the shipping address to return the package:
Street: Room 101, Sanlu Highway No. 169, Pujiang Town, Minhang District,
City: shanghai
Country: China
Receiver: Li Liu
Post code: *******
(Note: Please make sure that put your order number inside or outside of the package. Do not return the item via express mail in order to avoid any tax due, such as DHL and Fedex.)
Best Regards
Customer service care are wonderful keeping me updated on my package. I will be back to shop. I really love the jacket. Fit great.
I was very happy with the length of my dress well made and what I like best is it true to size... thank you
I received so many compliments on my top. I wore it to Jamaica as a cover up and got attention from all over
That's cool, and so appreciate for you could wear it in new fashion style
I order a couples of items from
This site. They arrived within the time frame expected and was of good quality
First time ordering, received my item very fast and it was a perfect fit. I definitely will be ordering again
Please dont buy anything form Shyfull... I warn you. The quality of the material is very poor. I'm extremely disappointed.
Dear Queen,
Thank you for notifying us of your complaint.
We are sorry to hear you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply?
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Best Regards
SHYFULL Customer Service
I ordered one item to test so if it was a lost I wouldn't be as pissed. I purchased a striped dress with a belt. Looks great on the model and the model wasnt Asian so I thought great. Wrong! I got an XL to be on the safe side but the dress clearly was for a small/medium and looks just like a CHEAP SATIN ROBE! The fabric was so thin, color was off, quality was poor and sizing was horrible. The only way I can wear this ROBE cuz it's not a dress is to wear a body suit underneath and leave the so called dress open as a duster and accesorize my butt off so nobody's noticed how cheap it is and just hope that I don't have to raise or stretch my arms! My second option is to wear it as OPEN ROBE. Better yet the only thing I can wear this to is the bedroom who am I kidding lmbo! CANT HELP BUT TO LAUGH. Glad I didn't spend alot of money. Bottom line don't do it unless for kicks and giggles!
Dear Tami,
Thank you for notifying us of your complaint.
We are sorry to hear you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply?
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Best Regards
SHYFULL Customer Service
Overview
Shyfull has a rating of 2.3 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shyfull most frequently mention customer service, tracking number and return address. Shyfull ranks 1966th among Women's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey customer, Please feel free to contact our customer services for help with order number: support@shyfull.zendesk.com They will reply to you within 24 hours.
If you wanna track or check your order, please log in site check easily and check your email, we send emails when payment was made and shipping.
Have a nice day