VERY BAD CUSTOMER SERVICE. Emails that were included in the order confirmation were generic and no one from their support team responds. I ORDERD A NECKLACE & 2 PIECE PANT SUIT THAT NEVER CAME. I WILL NEVER ORDER FROM SHYFULL.COM AGAIN. This company is hit or miss... some people get their orders while others never get their orders. THIS WAS 1ST AND FINAL TIME ORDERING FROM THIS SCAM SITE. BEWARE!
I purchased 3 bathing suits and 2 dresses from Shyfull and I am very pleased with my purchase. All items I purchased were just like the pictures.
Poor Quality of Clothing Didn't even fit Took A month to get order And didn't Get My Money Back I Am So mad I Will Never order on line Again First and Last they ruined it. Ppl Will take a persnss Hard earned money like This rot in Hell SHYFULL Karma is A $#*!..
This is an update on my shyfull order. I orderd on the 24th of March I didn't Pay for express i did the 8 -15 I have a delivery date for April 12 and im tracking my order it took 5days to process it shipped on the 29 I Jope this helps my first order camera within 7days because i spent over $80.00
I have ordered from this website many times and didn't have a problem. I loved their clothing ans sometimes it took a little longer to get to me but hey it happens ao I was ok with that. Well thia last time I ordered 2 items in January but only received 1 of my items. Well I decided to wait a little while to see if it would come. Well it never did. So I decided to reach out to the company and they never responded. Weeks went by. They don't have a phone number so I couldn't call. I emailed from my work email only for them to tell me I had to reach our to pay pal because they couldn't refund my money. So not only did they n ot give me my money back but they also kept the skirt! I STILL DONT HAVE ANYTHING FEOM THR COMPANY!
They dont deserve any stars, they stole my money, the products dont fit, they ate not properly made, customer service is terrible and paypal allows this happen.
I was unsure if the site was a fraud or not because I never used it. But whenever I reached out I received a response back. And yes I did receive all my merchandise and I'm very satisfied. THANK YOU SO MICH
It's so comfortable and soft cotton very good for spring weather. I will b ordering another one. I got a xxl but I could have gotten a xl if I wanted it tighter. I wear a size 14/15
Hello! I was very PLEASED with my orders. It makes me feel good to know that I have an website that I can order from and recieve my clothes in a decent time matter. Thank you!
I don't even want to put a capital letter in their name. Ok here I go I want to blast them off any site Facebook Twitter, etc. Ok they gave me two options 15% discount on my next order and keep the order or return the garbage and get a refund. I not ordering another thing from them it's garbage. So I go to the post office to send it back $35.00. I paid 94.30 I was NOT SPENDING ANOTHER OF MY HARD EARN MONEY AGAIN. So the garbage would cost me $129.30. That's why they sell to us and say we the buyer have to pay shipping cost. DONT SPEND YOUR MONEY. And PayPal didn't help I don't even use my PayPal account. After you order and put your card number n and the order is complete you will be directed to their paypal account I didn't use my account to purchase item.So PayPal agreed with them and did not help me get my money. Do NOT ORDER FROM THEM NOTHING BUT A HEADACH I AM SO MAD RIGHT NOW. I'm going to post pictures so you can see for your self. I rate the 0 if I could they do deserve a star
DONT DO IT, I just put in a claim with my bank to go get my money, Their policy: Processing time 1-5 days LIAR, Shipping 3 to 7 days LIAR, my order is still unfilled after place my order 2weeks ago.
PayPal also have an dispute department I was unable to locate it on their site. I swear I think these companies make it so hard to get your money back. Don't get me wrong they got some cute stuff BUT NOT WORTH THE HEADACHE.
At first I was a bit sceptical not recieving an email from the instant I purchased but subsequently pleased with the service and items.
WHAT THEY ARE DOING IS UNETHICAL, I RETURNED MY ITEMS A MONTH AGO, PROVIDED TRACKING INFORMATION WHICH SAYS IT WAS DELIVERED June 1ST. THEY ARE STILL STATING THEY HAVENT GOTTEN IT YET. THEY DO NOT SPEAK ENGLISH AND USE COPY PASTE ASWERS, WILL NOT PROVIDE A PHONE NUMBER BECAUSE THEY DON'T SPEAK ENGLISH.
I Purchased The White Lace Mini Dress, It looks Nothing Like What's I Ordered From Site! This Dress looks Like A Cheap Dollar Store Curtain! DO NOT PURCHASE ANYTHING FROM THIS COMPANY! DID I MENTION IT COMES FROM CHINA, I COULD HAVE WENT TO A TRIFT STORE AND PURCHASED A DRESS WITH BETTER QUALITY FOR $2-$4, VERY DISAPPOINTED!
We are sorry to hear you don't like it, this was a best seller, and the quality is very good, form other customer's pics, they all very charming on it, u can check the picture in our site. And u can email our customer service for returning please.
AFTER WAITING TOO LONG I GOT MY ORDER AND THE CLOTHES ARE CUTE BUT I WILL NOT PURCHASE AGAIN FROM THIS SITE. MY DAUGHTER CALLED PAYPAL AND DEMANDED THAT THEY HELP ME GET THE ITEMS OR MY MONEY BACK AND IN NO TIME I HAD MY ITEMS SO IM THANKFUL THAT SHE HELPED ME AFTER ALL THE NEGATIVE REVIEWS I HAVE DECIDED NOT TO PURCHASE AGAIN BUT I HAVE O ADMIT THE ITEMS I OREDED ARE VERY ATTRACTIVE.
I BEG YOU DO NOT PURCHASE ANYTHING FROM THIS WEBSITE. MY PACKAGE WAS LEFT BY THE COURIER AND I SUBMITTED 4 EMAIL TO SHYFUL CUSTOMER SERVICE REQUESTING SUPPORTING DOCUMENTATION (INVOICE, SHIPPER DETAIL INFORMATION, TRACKING NUMBER) TO INITIATE MY LOSS CLAIM. NEEDLESS TO SAY, THEY NEVER PROVIDED ME THE INFORMATION AND EITHER THEIR ILLITERATE &/OR CANNOT COMPREHEND WHAT WAS BEING ASKED... THEY NEVER PROVIDED ME WITH THE INFORMATION. I NEVER RECEIVED THE ITEM ORDER OR A REFUND. I HAVE NOW JOIN THE LIST OF HUNDREDS FORMAL COMPLAINTS TO BBB ABOUT THIS COMPANY! AGAIN... DO NOT PURCHASE A SINGLE ITEM FROM THIS BOGUS CHINA SUPPLIER!
Hey customer, We apologize for this situation. Can you tell me your order number? I will check for you. Waiting u~~
Have a nice day
Let me make this clear I don't usually do reviews on companies but this one has to be posted due to the terrible products and customer service. I ordered 3 outfits from them and 2 came damaged. I contacted them for a refund and the process was terrible. Fast forward 2 weeks after and still no resolution. I attempted to return their damaged products and the shipping was $30. This is crazy. I contacted them and let them know and still no one helped me. They need to be reported to BBB. DO NOT PURCHASE ANYTHING. CUSTOMER SERVICE IS TERRIBLE!
So sorry to hear that, we should be responsible for this problem if damage by factory and delivery company, could u please contact me in fb messenger or leave your email and order number, we will urgent customer service to refund you for all. m.me/407873496345429 hint here direct to me
I order from shyfull before and was please. So I order again. What I can say is that when I email the company about my order they responded back., which really meant alot to me. Customer service.
I reached out to customer service and was impressed by how quickly I received a reply. Representative was polite and made every effort to resolve my issue. Very grateful!
NEVER AGAIN! I PLACED AN ORDER THEY TOOK MY MONEY AND NEVER SENT THE PRODUCT. I HAVE BEEN SENDING EMAILS TO *******@SHYFULL.ZENDESK.COM AND THEY REPLY BACK WITH THE EMAIL I SENT. I AM PATIENCE BUT THE FACT THERE IS NO RESPONSE TO A STATUS UPDATE VIA EMAIL AND NO PRODUCT MAKES ME VERY UPSET.
Overview
Shyfull has a rating of 2.3 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shyfull most frequently mention customer service, tracking number and return address. Shyfull ranks 1966th among Women's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Deeply sorry to hear that, we have return policy, if you don't satisfied we will accept your return, and return couldn't take that much, usps is quite cheaper. Paypal is always protect you, if they agreed us, it means we have no problem, we couldn't be responsible for your dislikeness. We will refund for all if we have problem