Super friendly and helpful staff.
Any questions I had were answered straight away.
Easy to deal with and I'm loving the range.
Thanks Showpo team xxx
The team at showpiece are really helpful and reply quickly when you have concerns or need help. They make you feel like a valued customer
Hey Alex, We're so happy to hear you were pleased with our service, we really do try our best! Have a fab day and hope your order is perfect :) Kindest, Jo xx
HAppy Customer so Far... brought 2 different sizes of same item get get the wright fit and now waiting on store credit to go shopping again.
Hey Kath, thanks so much for your review, so glad to hear you loved your experience shopping Showpo! So glad you found something amazing for you, hope you love your next purchase just as much! Kindest, Laura xx
Showpo has the cutest clothes and best customer service! Chrissy and April are always so helpful! If you're thinking about ordering, you should!
Hi Jess :) We are so happy Chrissy and April could be of service to you. Our Customer Happiness team is always here if you ever have any issues. Thank you for your great review! Xxx
Justine was so nice and helpful over the online chat! I had a question and she answered right away with great options
Hi Morgan, that's awesome to hear! So glad Justine could help :)
10/10 service from Andrea, was very nice and went out of her way to help me! Cant wait to get my order!
That's amazing to hear! We're so happy you've had a great experience shopping with us.
I totally recommend shopping with Showpo, they have given me the best service. I can't wait to purchase more clothes from them.
Thanks so much, Michelle!
I have never had an issue from buying at showpo and they are very responsive to customers. I love them. Super helpful!
Hey Kassandra, thanks so much for your review, we're so stoked to hear you love shopping Showpo! We love our amazing customers too, and can't wait to see you rocking Showpo again soon! Kindest, Laura xx
There was a mix up with my order and showpo were more then happy to help and I appreciated that a lot as some businesses may not of been so good
Wendy helped me through the process of exchanging a dress in the U.S.
Clothes is good quality, will shop here again.
Hey Janet! I am so happy Wendy was able to help you exchange a dress thank you for taking the time to write a great review :) Xx
Every time I contacted customer service, they reply quickly and everyone that I've spoken to has been so friendly and helpful.
Hey Emily, aw thanks so much for the review, that means the world! Our Customer Happiness Officers are amazing, and work super hard to make your Showpo experience fun and flawless, so stoked to hear you love what we do! Kindest, Laura xx
I inquired about an item that was out of stock and the online chat was very helpful in answering my questions
Hi Rachel, thanks so much for your lovely feedback! We're so pleased to know you appreciate our services! <3 Kindest, April xx
I use Showpo all the time there customer service is second to none
I got my daughters formal dress we are more than happy with the quality and look.
Hey Joanna, aw thanks so much for your review, this really means the world! Hope we can keep WOWing you with all your future Showpo shops! Kindest, Laura xx
Agent I dealt with was very helpful and sorted my query out very quickly would recommend Showpo for this reason
Hey Mandy, thanks so much for your review! We're so glad to hear you loved chatting with our amazing Customer Happiness team and they were able to help make your experience with us fun and easy! Kindest, Showpo
Clothes are high quality, return for items that did not fit was simple and streamlined. Customer service was extremely responsive.
Hey Sarah, thanks so much for your review, we're so glad you found your Showpo experience simple and easy! Kindest, Team Showpo
I've always received my items extremely quickly, it's always exactly as described or photographed and Showpo's customer service is amazing!
Hey Karra, we're stoked that you love our website and everthing that you ordered! :) Looking forward to your next shop <3 Kindest, Jo xx
Love everything about Showpo! You get exactly what you order, my only complaint is that there isn't one in Canada!
Hi Taylor, aw thanks so much for this feedback! We're so happy to be providing lovely outfits all the way there in Canada! Looking forward to your next shop! <3 Kindest, Jo xx
Very quick email response and my problem was sorted out in no time, the girl I communicated with was lovely
Customer service was excellent. They responded so quickly, was extremely helpful and we were able to resolve my issue fast!
Hey Erin, aw thanks so much for your review! Our Customer Happiness team work super hard to make each and every shop with us amazing, so glad you loved dealing with the team and shopping Showpo! Kindest, Laura xx
Fantastic customer service - the team had a great response time and informative responses. Appreciate the care given to each query.
Answer: Hey Bethany, We do suggest that you check the sizing guide for the best fit, If you are in-between sizes we suggest sizing up for the best fit :) You should not receive an item that is different to what is on the website. If you do receive something that is wrong, please send clear images of what you have received to info@showpo.com :) Xx
Answer: Hey Jenna, each item does fit differently depending on the material and wearer! You can check out the details tab for more info on each product, as well as any item reviews at the bottom of the page. If you're still unsure, we're available on live chat 24/7 and one of our amazing customer happiness officers can help you find the perfect fit! Kindest, Laura xx
Answer: Hi Shaylah, it depends on where you are located! You can enter your postcode and find out here: https://www.showpo.com/shipping-info/ Hope this helps! Kindest, Jo
Answer: Hi Selena, that would depend on your body measurements! Best to check our size guide here: https://www.showpo.com/size-guide Please note that it is only a guide and the fit of an item still depends on the style, fabric used, and the wearer. If you need any more help, please don't hesitate to get in touch! We have a live chat service on our website and we'll be happy to help 24/7. :) Kindest, Jo
Answer: Hi Kayden, Naomi is correct, we are an Australian company and we have a warehouse in Sydney. We also have a US warehouse and some of our items are stocked there. It will be indicated upon checkout if it is coming from our US warehouse. Hope this helps! :) Kindest, Jo
Answer: Hi Tamara, We source our product from China suppliers and we are on the verge of rolling out our corporate social responsibility plan that addresses how we can improve the transparency of our supply chain. It will be publically available by 2020. We're always looking to understand where we can better deliver to our customers so if you have anything you'd like to see from us please let us know. :) Kindest, Jo
Answer: Hi Susan, terribly sorry for the delayed response! Only saw this question now. :( Yes, you can return items from multiple orders in the same bag and return label. :) Kindest, Jo
Answer: Hi Hannah, terribly sorry for the delayed response! Only saw this question now. :( If you still need help on this, please let me know! Kindest, Jo
Answer: Hi Addison, terribly sorry for the delayed response! Only saw this question now. :( You may check our shipping timeline here: https://www.showpo.com/shipping-info/ If you still have any question, we have a live chat feature on our website and we'll be happy to help 24/7! :) Kindest, Jo
Answer: Hey Jessica, Once your order has been dispatched you will receive tracking information, you will then be able to track your order until it reaches your door :) Xx
Showpo has a rating of 2.7 stars from 819 reviews, indicating that most customers are generally dissatisfied with their purchases. Showpo ranks 69th among Women's Clothing sites.
Hi Lauren, aw thanks so much for this awesome feedback! We're always happy to help! Have a fab day and hope your order is perfect :) Kindest, Andrea xx