The customer service team are very efficient and helpful through email if you have any questions or need any help!
When I had a problem with one of my dresses the Showpo team jumped straight on it and helped make it right! An amazing team that never disappoints!
Hi Tash, thanks for your awesome review! So glad we were able to make your experience a great one! Kindest, Showpo
Showpo has some awesome pieces of clothing, whenever I've had to return something it has been so easy and the staff are more then willing to help.
Great variety of styles available, easy to use app, fast delivery and always great service/communication when arranging returns. :)
Hi Rachel, Thank you for taking the time to share this with us! Kindest, Showpo
Super quick response time and the quality of the product is amazing! Definitely found my new go-to online store
Hey Maya, thanks for making Showpo your go-to shop! We're stoked you've made us your go-to shop and we look forward to your next shop! <3 Kindest, Jo xx
In-boxed with an enquiry about an item, didn't even have to wait long for a reply, lovely customer service
Hey Shanae, thanks so much for your review, so glad to hear you loved our super speedy service! We're available 24/7 if you need any help at all! Kindest, Laura xx
The customer happiness team(Eric) are very helpful and quick to resolve any issues. Always happy to stop with Showpo!
Hi Belinda, thanks for your kind words! Kindest, Showpo
Usual customer service places get back 24-48 hours. Showpo shows amazing service by being on stand by ready to help you with your questions. Love it!
Hi Jamesy! Aw thanks so much for this amazing review! We really try our best to provide excellent service so this really means a lot to us! Thanks again and looking forward to your next shop! <3 Kindest, Jo xx
I wouldn't recommend shopping from these people. I have found clothes that they have listed on their site for $50 listed on eBay for $10. I believe some of their products are imported and they've just had their model pose in them and jacked up the price. I have an example of a product I was going to buy. Then a link to it on eBay below:
https://www.showpo.com/us/autumn-falls-maxi-dress-in-white-floral
Http :// www.ebay. Ca/itm/*******454?_trksid=p*******. M1438. L2649&var=*******474&ssPageName=STRK%3AMEBIDX%3AIT
Personally I would not shop from these people. This is only one example of atleast 10 items I've found. I would have felt sick if I had of paid $50 for this.
Hi Katie, In terms of the example you have provided that Ebay store is illegally using our images to sell clothing and we will be contacting them in regards to this. Being an online retailer we try to have as many of these pages taken down as they are most likely selling counterfeit product which would not be the same as Showpo. We appreciate you flagging this with us and we will be taking action however please know that these stores selling these items are most likely replicating and selling these pieces at a low quality or as a scam all together. We wish only the best for our lovely customers and would not like anyone to be affected by the stores that are re-selling or replicating product. If you have further queries in regards to this please let us know or contact us at info@showpo.com xx
The team at showpo are incredible and very understanding. They go above and beyond to ensure customer satisfaction
Hi Emma, thank you for taking the time out to write this great review, we really appreciate it! We look forward to seeing you shop with us again soon. Xx
Best customer service! Super quick and helpful and exceeded my expectations on quality of clothes! Would highly recommend
Hi Bree, thanks so much for your kind words!
Very good and fast service, superb treatment and friendly staff! Would really recommend this site to my friends!
When chatting online the communication is really fast with a really friendly team that do answer your questions!
Hi Ruby, aw thanks so much for this great review! We're pleased to hear you were satisfied with our live chat service! We really do try our best to always help out! Have a fab day! :) Kindest, Jo xx
Had to redirect an order- found the customer service team quick to respond. Thank you Michelle and Claudette.
Hey Kai, thanks for your feedback! So glad you found our Customer Happiness team quick to respond, and that the amazing Michelle and Claudette could help get your order to you asap! Kindest, Team Showpo!
Amazing brand. Stylish, quality and great customer service. And best thing is I received my items the next day I ordered. Will always shop x
Hey Helen, aw thanks for this awesome review! We are totally stoked you love our website and your new Showpo haul! Looking forward to your next shop! <3 Kindest, Jo xx
I have ordered with showpo a few times and it's always an easy experience. Customer service responses are crazy fast and the clothes are amazing!
Hey Alla, thanks so much for this feedback :) We are so pleased you were happy with our service and your clothes! Kindest, Andrea xx
Sent me the wrong pant size and then told me that my size didn't exist in that brand, (which Is available to purchase on their site) I told them how I own multiple pairs of pants in that size from the same brand And they actually told me that I need to send pictures of the measurements of my pants in my closet? It literally says it's available on theirs and the other brands website. Absolutely ridiculous. How can you have such an established clothing company and treat customers like this? SEND ME THE RIGHT SIZE OR A REFUND. Anyways, I sent the pics we will see what happens
Sent me the wrong pant size and then told me that my size didn't exist in that brand, (which Is available to purchase on their site) I told them how I own multiple pairs of pants in that size from the same brand And they actually told me that I need to send pictures of the measurements of my pants in my closet? It literally says it's available on theirs and the other brands website. Absolutely ridiculous. How can you have such an established clothing company and treat customers like this? SEND ME THE RIGHT SIZE OR A REFUND. Anyways, I sent the pics we will see what happens
Always have good quality clothes and respond super quick to emails and helped resolved a problem, A*+
That's great to hear, Jaime! Thanks for your lovely review!
Very nice and understanding customer service representatives! They reply fast and make sure to keep you updated.
Hey JK, thanks for your review! We like to make shopping with us as fun and easy as possible, so glad to hear you felt that when shopping with us! Kindest, Team Showpo
Overview
Showpo has a rating of 2.7 stars from 819 reviews, indicating that most customers are generally dissatisfied with their purchases. Showpo ranks 69th among Women's Clothing sites.
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- Sydney, NSW, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kathleen, thanks so much for this! We really appreciate your kind feedback. Kindest, Showpo