ShopSmarter has a rating of 1.2 stars from 331 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ShopSmarter most frequently mention credit card, customer service, and bed bath problems. ShopSmarter ranks 818th among Discount Shopping sites.
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I have been using shopsmarter for months now and every time I have not had any issue with them. I have contacted the customer service and they are 100% transparent. They are not a scam get with them and earn real money back guys 10 percent everytime you buy at WalMart or whatever, begins to accumulate and by the time you get your check you see the actual savings and they are awesome. Yes you pay a monthly membership fee of 10$ or 9.95 or w/e but it's great to save money guys. This is NOT a scam.
Ordered in October and after waiting for two months, asked for refund. They stated 5-7 business days, is now twice that. I wish I could make a negative rating-avoid this scam.
I have been using shopsmarter for months now and every time I have not had any issue with them. I have contacted the customer service and they are 100% transparent. They are not a scam get with them and earn real money back guys 10 percent everytime you buy at WalMart or whatever, begins to accumulate and by the time you get your check you see the actual savings and they are awesome. Yes you pay a monthly membership fee of 10$ or 9.95 or w/e but it's great to save money guys. This is NOT a scam.
From my experience this site has been more than trustworthy and reliable, I used them once about 2 years ago to buy my TV and had no issues getting the cash back and had since canceled my membership about 2 months later. I recently signed up again and even with the $13/month it's more than worth it, you can get cash back on pretty much any pickup order you can imagine including samsclub which has been a personal favorite for me getting 10% back on all of my groceries and gift cards I purchase for eating out. I recently made several purchases in the thousands of dollars and so far have already been paid out over $200 from the first one. This site is not a scam but you have to make sure the membership fee is worth it for you.
Tip for consumers:
Make sure the membership fee is worth it for what you buy.
Thanks for taking the time to share this great feedback Adam! We're happy to hear you're enjoying the savings with ShopSmarter. Happy Shopping!
I have no idea why a lot of negative reviews here. I rarely give reviews as I am a very busy person. A lot of people say they got ripped because Shop Smarter charged them $9.97 a month, which SS clearly stated that when you joined. I am so happy with them, YES- I pay $9.97/month but I get more than that with my rebate. I shop a lot online and I get 10% back all the time, which exceeds the $9.97 fees. This is legitimate and no scam! You have to read what you are getting into before you click that submit - so no problem at the end. I am very happy and I joined about 3 months ago, cost me less than $30, but got checks for $200+ already. I got proof, and hey- I am not part of them, and no Financial interest here, I am just telling the truth. As long as they exists, I will pay $9.97 a month. I just shopped in BJ's today for $250, and I will get $25 there right away- that is just one store. Do the math- you need to maximize your savings and always use their site. Don't pay monthly and never use them, then you LOSE money! Be smart! I fully recommend them!
Hi Len, thanks so much for taking the time to share your feedback! We hope you continue to enjoy the savings with ShopSmarter, happy shopping!
I started in December 2018 I signed up with Shopsmarter and I could not be more happy. I have saved a lot and my check its's always in time. The only thing I would love for them to change is to send the money directly to my bank account instead of a check through mail. But above everything else they are amazing! I'm very happy with this company!
Below I attached a picture of my second check for 240 dollars.
Hi Dee,
We are thrilled to hear you are happy with your ShopSmarter membership! Thank you for sharing your feedback regarding the savings payout.
Happy Shopping!
Samantha
ShopSmarter
Customer Service Supervisor
Been a member for years. Most years I hit the max of $1000. 00 Great customer service. Not sure why some leave poor reviews!
Bruce, thanks so much for taking the time to share this great feedback! We hope you continue to enjoy the savings with ShopSmarter.
I have found this site a money saver for me. I have received $72,30 in 3 months and yes I pay a fee, but I order most everything online, because I am handicapped and don't have a car, and carrying things in to my apartment would be difficult even if some one took me. I think that people have to realize that most people are not going to make huge purchases every month and must follow all the restrictions for each site, such as (no easy pay). There is a learning curve and I made some mistakes in the beginning, but I am happy making at least a little over what my fee is, or more. The average purchaser must realize they may not get rich, but they can get a return for their investment if they are frequent online shoppers, and always remember they must go through the Shopsmarter site, You still come out more ahead than just ordering online without ShopSmarter even if you get free shipping as they don't cover shipping charges.
Hi Caroline,
Thank you so much for sharing this excellent feedback! We are happy to hear you are enjoying the savings with ShopSmarter.
Happy Shopping!
Samantha
Customer Support Supervisor
Just buy online and have the order shipped and you get 10% in a check. Sometimes they have 20% off days. Twice as good. I love buying at Walmart and Target as I have their store cards that also pay 5% from the merchant. Yes you pay a fee of $10 a month but if you have a game plan you will win big! I hit close to $1000 in cash from this company this year PLUS my store brand discount.
Hi Bruce,
Thanks so much for taking the time to share this great feedback! We hope you continue to enjoy the savings with Shopsmarter.
Thanks!
Samantha
Customer Support Supervisor
I read the negative reviews and I don't get it. It seems like a problem with Bed/Bath/Beyond. I spend a lot online and always look for a ShopSmarter merchant. I get paid frequently and am very happy. You need to spend over $10o/month to benefit, but my family shops almost exclusively online except for groceries. I can assure anyone it is not a scam, and I hate to see good businesses get bad reviews.
Hi John,
Thanks so much for this positive feedback! As you know per our program guidelines, ShopSmarter should be used for personal purchases only.
Thanks & Happy Shopping!
Samantha
ShopSmarter
Customer Service Supervisor
I sign up for befrugel, piggy all of them but they never do what they promise. It is always some kind of bs with those others. Today i got a check. I had forgot about signing up and you can cancel anytime so there are no tricks. Great app great customer service 100% will stay with these guys.
Hi Christy,
Thank you so much for sharing your positive feedback!
Happy Shopping!
Samantha
ShopSmarter
Customer Service Supervisor
I'm not sure why there are so many negative reviews. If you do any online shopping at all this will pay for itself in no time. Yes you get charged $9.97 a month but you also get 10% back from every retailer you buy from if you go through their site. Up to $1000. 00 a year. I love it! I started buying a lot of things online and I get an extra $200.00 a month! I will definitely be signing up again next year!
Hi Diane!
We're so glad you are enjoying ShopSmarter! Please let us know if you ever have any questions.
Thanks!
Mike
ShopSmarter.com
Sr. Manager of Customer Service
I am an online buyer but not as frequent but I do buy expensive electronic gadgets.
So I found this website while something on walmart website at first I thought it might me fishy as it asked for credit card info. It is clearly mentioned while registering that after the promotional period ends credit card will be charged like any other website providing services like Amazon Prime or HBO. I tried doing a couple of big purchases on best buy and double whammy was that the shopsmarter was running promotional 20% for one of the long weekends when i was planning the purchase so I bought a DSLR camera worth $2300 from Best Buy and as the pay date arrived I very promptlyreceived a cheque of $460.
So if you are regular online buyer this site is really good for you though at a nominal monthly fee.
If you are going to making a big purchase and can wait for vacation time/holidays or long weekends they normally run 20% cashback for a lot of the brands on their websites(i. E. Best Buy, Staples, Macys etc.). So if you can plan your purchase around these dates you would be rewarded with an additional 10%. You need to keep checking their website around long weekend/holiday times to be aware of the 20% cashback promotion time period although a 10% cashback is sweet for frequent online shopper.
Just do a bit of math before becoming a member whether it is really beneficial paying the monthly fee till the pay date arrives for your purchases as they have pay out dates every QUARTER. Say you make purchase worth of $250 through Shopsmarter and are supposed to get back $25 cashback for your purchases then the point to note is you are paying a monthly fee of $30(for Jan-Mar) so you are not actually gaining anything but if your purchases are more than the amount you paid for monthly fees added then it definitely makes sense.
Hi Kunal,
I'm happy to hear that you are enjoying your membership with ShopSmarter. Please let me know if you have any questions, I'd be more than happy to help!
Thanks!
Great cellphone charger that charges super fast. It's worth the price. No wireless services can beat this price for this type of charger
Hi Hilda,
We're so glad to hear you're pleased with the items you bought through our site! Don't forget, you can earn 10% cash back on all of your walmart purchases, plus take advantage of our exclusive coupons and price comparison tools! Happy Shopping!
Sincerely,
The ShopSmarter Team
It clearly states that there will be a monthly fee, you guys really thought they will write that there will be a monthly fee and they wont charge you?
I already got checks from them for over $500!
Tip for consumers:
if you shop a lot at the stores that they have the 10% cash back, its well worth it
I am happy with their service. Its a good service. They sent my first check of $100 cashback. If anything goes wrong they comment first. Good customers also need to write good reviews.
Devendar, thanks so much for taking the time to share your experience We're happy to hear you're enjoying the savings with ShopSmarter.
All the negative reviews are people that are too chicken to sign up. This website is my homepage on my shopping pc
Hi Alex,
Thanks so much for sharing this great feedback!
Happy Shopping!
Samantha
Customer Support Supervisor
NEVER WAS SENT MY CHECK AND SHUT MY ACO$#*! DOWN
NOT SURE WHAT TO DO WAS SCAMMED, SHUT THEM DOWN, ANYONE THAT HAS SUGGESTIONS PLEASE LET ME KNOW WHAT TO DO
Hi Anony,
Please reach out directly at Help@Shopsmarter.com. I will be happy to help you.
Thanks,
Samantha
Customer Support Supervisor
I only used the service over the time of the trial period. The customer service was prompt and helpful with my questions.
Walker,
Thanks so much for coming and sharing your kind words. Very much appreciated, and we hope to reconnect in the future!
Sincerely,
The ShopSmarter Team
I knowingly signed on because I READ. For those crying about scams they should try it. I got a $10 rebate and was going to cancel but decided to buy what I normally would from Walmart since I get back 20% and I got my cash back as claimed. I'm making a lot more than what I'm paying. Smart shopper membership is legitimate and worth it.
Hi, I am so happy to hear that you are enjoying your membership. If you shop online often, than ShopSmarter.com is certainly well worth the membership. Thanks!
I don't know where these other people are looking. It clearly states a monthly fee when signing up. I have saved buckets of money with shopsmarter. Ding a lings!
Yep was scammed again by shop smarter. Do not yet know how though but i encourage all who lost money to shop smarter scam to google search how to make complaint to federal trade commision. Siple online complaint form take 5-10 minutes to fill out. Big brother will track scammers down. Hhaahahahahaha
I just started my 7 day trial and nothing seems sneaky or deceitful yet. Okay, maybe a little sneaky, but I have to fold myself for not looking for their into it before signing on.
Yes, they do tell you it's a membership, so I figured there was obviously a membership fee. I saw nothing that told me it was monthly, yearly or weekly, so I called them to ask.
The guy was pretty nice and was more than happy to fill me in. He told me there was a $9.97 recurring monthly charge after my initial 7-Day trial. This trial cost me $1.97, which I was not told about and didn't see it anywhere on the page when I signed up. But they were taking my credit card number so I knew there was a fee or a potential fee.
$10 might sound like a large monthly fee, until you break it down. You get 10% back on every purchase at one of their sponsored stores. The stores they cover are all popular stores, Home Depot, Walmart, Dunkin Donuts Etc. Now right now were in the Christmas shopping season, so I obviously have plans on making a few purchases. It will obviously pay out for me during my trial period, If they are legit. A 10% of $100 is $10. So I would only have to spend $100 through them to break even with that $10 monthly fee. Obviously during the Christmas season it's more likely I'm going to spend, the rest of the year, I'm not absolutely sure about. I don't think I would be spending $100 EVERY month, so I'll probably cancel when my shopping slows down.
After I cancel, it will come back and change my review if things didn't go as planned. If I don't write back then I'll leave my 5-star review.
If you shop frequently, this seems like the ideal thing for you.
Also, if I find I'm not shopping enough to cover the monthly fee, I can simply shop through the place I've been doing it, it's free over there, and I make various percentages off the same stores. The percentage is very, they also very in the department the payback is in.
ShopSmarter gives online shoppers consistent 10% cash back, instant price comparisons and exclusive coupons at over 1,000 retailers.
Thanks so much for the great feedback Mike! We hope you continue to enjoy the savings with ShopSmarter. Happy Shopping!