ShopSmarter

0 Star if I could! They suck! Go to Ebates! Dont ever come to this site! They ask for all the order information and require a lot of evidence for just $3 cash back! Especially when you need to pay the monthly fee?! Seriously?! Also they have the cap limit for $1000 Cash back every year! If you already have such requirement and limitation why bother to keep asking so much evidence for all the order information? Gosh Very frustrated to this website and who ever is reading this. Don't ever try it! The worst cash back website EVER! Ebates make your life easier for sure!

I just received an email that there is a hold on my account. After a quick google search, I see that this is a common tactic used by their company. After being paid by the merchant, they refuse to payout and keep the money on the back end. All the reviewers here are correct in claiming they are a fraudulent company. Shame I didn't read this first.

Unfortunately I did to check my credit card statement Carefully enough and by the time I did I had been billed for 7 months of fees. I did not even know what this service was and had to look them up online to find out. I called and she said it was linked to a Walmart purchase I made 7 months ago. I did not sign up for this service and they refused to refund the charges. I asked for proof that I signed up and Nicole P ID#6024 said could send me a welcome email. I will also be disputing this with my credit card company.

This is a scam. They have attached themselves to Bed Bath & Beyond and possibly other online order companies with a pop-up. I gave them my credit card number but not my secure code. They immediately charged my credit card. They NEVER said there would be a charge for their services. I have cancelled but my credit card company says that I may have to get a new number because although I cancelled my ShopSmarter account, they may keep trying to charge me.

So I signed up for that $10 cash back for a purchase I made in Walmart online. I didn't know anything about a fee! When I saw these reviews I freaked out. I called quick and a really nice guy answered. I was expecting the worse, but luckily they didn't charge me the fee nd cancelled my account. They said that their is a 7day trial, since I cancelled the same day I signed up, it didn't affect me. I was very fortunate. He even said I will still receive the $10 cash back. So I am actually very pleased with how things worked out. Sorry to hear not so much for the rest..

I do a lot of shopping online for business and personal use. I use Ebates and Mr Rebates all the time without any issue.

I came across this website and its seemed great. After i placed a bunce of orders for which i was surpassed their $1,000 threshold. I got an email stating that their they only give cashback for personal purchases.

I responded that I (probably like most other people) don't read the small print, especially as the established cashback sites (Ebates, Mr rebates.)don't have this exclusion, and that this kind of exclusion should be Boldly proclaimed, not buried in small print.

I asked that they at least honor the % of Cash back their competitors were offering but they refused, and walked off with cashback they received on my purchases.

It seems that this scam of a company purposely buries this major exclusion (just looking at some of the other reviews...) as they than take all the cashback they receive without giving any to the customer.

We were misleading to believe that $10 cash back was because of our single item purchased at Bed Bath & Beyond. If Shopsmarter.com was a legitimate company, this company was supposed to inform us any recurring fees, including its terms and conditions, right after asking us for our personal and credit card information —- However, this was not the way... What a cheater! We called and stopped Shopsmarter.com to take any further fees from us. We are still at loss of $2 even if the cash back of $10 would be sent to us.

Why can't smart shopper be removed and brought up on charges of fraud? Hoping to get money back on my purchase I had to tell them where to mail it AND credit card information only to be informed that they are sorry they can't do it. AND charged my card for their services. Rating should be zero stars.

Had multiple claims approved through ShopSmarter earlier this year, but have not had 4 claims approved since July. I have filed Missing Cash Back requestS, and have heard nothing from the company besides "we could find nothing wrong and you need to wait."

I have tried to call and chat and the customer service was TERRIBLE. Terrible chat experience. The agent did not seem to care about my issue and was not helpful. Knew very little and seemed like she just wanted to end the chat quickly.

I am beginning to think this site has become a scam which attempts to delay paying cashback for as long as possible while collecting the monthly fees.

I bought a TV off of WalMart.com and there was a banner ad for ShopSmarter advertising 20% on all orders from WalMart, if I signed up. I signed up and got back 20% until I had gotten back ~$1000, over the course of 9 months. I canceled my membership because you can't get back more than $1000/year. After the year had elapsed, I tried to sign up again but they canceled my account because they said I had two accounts open which was against their Terms of Service. I had previously had an account open, which I closed. How is that considered "having an account open"? I don't consider myself to "have" an account if I'm not paying for the services or receiving any benefits.

Having two open at the same time would be understandable but not letting me reactivate my old one after enlightening me of the misinterpreted Terms is poor business.

This review will be edited if ShopSmarter reaches out to explain why they won't let me have an account.

I've contacted Walmart customer service and complained to them about the ad. I said I knew that it wasn't from Walmart, but that Walmart had responsibility for allowing such an ad on their site, especially when the ad is designed to look like it comes from Walmart. The customer service reps that I talked to said they are "escalating" the issue. I also mentioned that I won't make any more orders from walmart.com until the ad is gone. This is something others can do and it will cause some action eventually. Companies take notice when you hit them in the pocketbook.
I'm willing to bet that the company isn't even located in the U.S. Such is the case with many such entities. Also, I'm suspicious of a couple of the five-star reviews here. These kinds of companies are notorious for doing their own "reviews."

Though I enrolled on the website for trial without knowing that it has a membership fee, I was charged 1. X dollar immediately for membership.
I don't know how a website can charge for a trial period. On top of that, they don't show about membership charges during any time of enrollment.
Yes, i do agree with other reviewers that perhaps this might be a scam.