ShopSmarter

I was directly by B&B to this website with the impression it's an B&B associated site that offers cash back. However, by putting in some information, I was immediately charged 2 dollar without consent. There is no information about this charge when I signed up. At this point, I realize this is a scam and quickly cancelled the so-called membership which will charge 10 dollars repeatedly later on. I guess Shopsmart's business model is by coxing millions of people unknowingly to pay the 2 dollar trial fee and then 10 dollars later on from those did not cancel. Very very fishy, this is a typical mode of scam. It's kind of unbelievable a renowned store like B&B is involved in this. Don't fall for it! It's just a SCAM!

I was told to pay $12.97 monthly after I sign up at shopsmarter.com. Yesterday, I found a $12.97 payment to Shopsmarter in my bank account. Then I send a email to them to ask what does this payment use for. However, today, I got email which said my account has been canceled! I didn't tell you to cancel my account! How can you do that without my agreement! I checked "Terms of Use" and they didn't say how much exactly the member should pay.

That's totally cheat

I made an online purchase on Bedbathandbeyond and received email regarding shipment confirmation that says "You are qualified for $10 cash back for this purchase". After following steps on Shop Smarter they ask for Credit card number. I contacted Shop Smarter to find out why it's necessary and they confirmed there's no $10 cash back. Credit card number would be used to charge monthly membership. So this offer was fake in order to get customers' credit card numbers for membership. Scam.

Shop smarter? They charge $10 a month, which means you'd have to spend $100 a month on eligible items just to break even! I, for one, rarely spend over $100 a month online. You don't even know if an item is eligible until you do a search for it. So even if you do spend over $100 a month, chances are, several items won't be eligible. Just compare the value between Amazon Prime and Shop Smarter. AP costs $100/year, and for that you get free shipping on most items, free video streaming from Amazon Prime Instant Video, free audiobooks and Channels from Audible, free music streaming, free Kindle book borrowing (if you own a Kindle), free book borrowing from Amazon Prime Reading (for everyone), free grocery and restaurant delivery (in certain areas), unlimited cloud storage for photos, and much more. SS costs $120/year, and for that you get 10% cash back on certain eligible items... that's it. Need I say more?

I signed up for the $20 rebate and when I signed up and called in to confirm, I got a customer service agent that said Oh well, there's nothing I can do about it. Unless you want me to have someone call you back. I waited and no call. I have cancelled my account and want my $1.97 back! I feel like I have wasted so much time with ShopSmarter when there are so many other companies that actually follow thru with their commitments!

I signed up and did not receive any cash back. I would have to call and email my receipt multiple times even though the purchase was done on their website. When the cash back was small I would get a check. When I purchased a costly item with cash back of $40 They would never give cashback but would for months charge me the monthly fee while I continually sent emails of the receipt with proof of purchase. Finally my fees went way beyond any benefit that the service claimed. I did however insist on a refund on some of my monthly charges which I received.

I use this service for about four months, intermittently, making my normal purchases at the qualifying retailers, and each month saw about a five dollar gain over what I spent. Then when it came to the reason I signed up (holiday shopping around Black Friday), I spent $5000 across various stores that all qualified (mostly Best Buy). Then I tried to log into my account and I got an error. After calling multiple times, the only thing I was told is that my account had been closed prior to my transactions, and that I had forfeited any of the pending cashback I was owed with no option for a refund. I called multiple times and they said everything was sent to me in an email and that they couldn't tell me anything over the phone, and the only way to communicate with a supervisor was through an email.
I work in IT, I checked every aspect of my email servers, and there was nothing ever sent to me. Even after explaining this to them, they did nothing to assist me. So in the end I guess I made $15 but I would've made more if I just used Rakuten which is an awesome, reputable (and free) cashback service. Please don't give shopsmarter your money.