Haruka J.

Be careful. Unlike Rakuten, which gives you rebate without charge, this site will charge you a monthly fee of just under $10 without your knowledge. I don't think that's legal, they should be notifying you of the monthly charge at least annually but they do not do that. <https://www.fdic.gov/regulations/laws/rules/6500-1650.html> They did not notify via e-mail of such monthly charges nor sent a statement of any kind for annual renewal. They will not refund you beyond six months due to "firm policy". So will have to take it up to federal agencies.

Called about the first time purchaser discount and the customer care specialist gave me a discounted quote right away! Amazing

Purchased a watch that cost over $4000 but returned it as we were told by the manufacturer (OMEGA store) that the watch was not waterproof/defective and would cost hundreds to fix it. Returned the item to Jomashop with the test results as evidence, they still claimed there was nothing wrong with the watch and questioned the methodology as to how OMEGA tested it. We were charged a restocking fee. They did not provide their evidence of the test results so questionable on what basis they claimed the watch was not defective. The unresponsiveness as well the difficulty in making a return, not to mention the lack of integrity is astounding. I would not recommend this store to anyone.