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Miss A

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Canada
2 reviews
4 helpful votes
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Coronavirus ppl.
May 14, 2020

I love Shop MissA. The only real problem is as I am an international (Canada) customer, shipping is a nightmare. I've placed an order March 31st, it's been in Canada since April 25th. This is not the fault of MissA. I know it will eventually get here. I also have 5 more orders, hoping to see all of them by summer. Ppl have to realize that they are running on a limited amount of staff. It will get better when eventually this pandemic is over. Coutoos to Shop MissA

Date of experience: May 12, 2020
Illinois
1 review
1 helpful vote
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I ordered 3 lip glosses. Vintage cola, cherry blossom lip oil, and clear lip plumping gloss. I found miss a off of tik tok, and thought it was too good to be true. Im only 14, and cant really buy things without permission from my parents, so my mom was mainly in charge of it. We read a ton of negative reviews. Honestly, i was super skeptical and worried it was a scam, and i would lose the 5 or so dollars i spent.
However, i highly recommend buying from them. Maybe just buy a few things here and there because i know shipping can mess up and you lose some things you order. It was packaged really nice, and my package was only delayed a few days or so, and they reached out apologizing about it.
Overall, the products were really nice and today im planning on buying some more stuff! Super excited.
Sorry to all the people who had a bad experience, that really sucks.:(
Btw i would import a photo of what i got but im on my school computer and cant take it home lol- and i didnt bring them to school. So yall just have to take my word for it that i had a good experience.

Date of experience: January 6, 2023
Idaho
1 review
1 helpful vote
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Great!
November 2, 2019

I've ordered from ShopMissA twice so far, and both times I've been very happy. The products seem to be good quality (I love the Bb cream I got from there. It's now my go to, even over my more expensive one from The Balm). The shipping can take a couple weeks after you place your order, but so far I've always gotten my orders just fine (I'm in the US).

Date of experience: October 31, 2019
California
1 review
5 helpful votes
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Received wrong order
August 27, 2019

Today I finally received my order from Shopmissa. I ordered 13 of there AOA faux mink lashes plus a few other items. $35 worth. I received the other items but instead of the AOA lashes I got eye shadows. Was this a mistake or intentional? I'm not sure but I'm scared I will never get my correct order or get it resolved after reading all these negative reviews. I emailed them right away but it's saying someone will get back to me within 24-48 hrs. Super disappointed on shopmissa. Why couldn't they just get it right the first time. I would only order from them again if I get this issue fixed. :(

Date of experience: August 27, 2019
Rhode Island
2 reviews
6 helpful votes
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I have been looking to contact this company for about five days about my recent orders. Both my orders are said to have been shipped, but the DHL tracking numbers aren't working! I gave it 72 hours and it still hasn't worked for either this is a shame! If I can't see the tracking information I will be canceling both orders! The customer service is sub-par and I'm tired of the unorganized service!

Date of experience: February 28, 2016
ShopMissA R. Miss A Rep
over a year old

Oh No Leann!
Hope you got your packages with no problems, if you haven't please message back with those order numbers and I'd be happy to help you out!

Thanks :)

Tennessee
1 review
5 helpful votes
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Save your money. I ordered, never received a tracking number, when I enquired as to where my tracking number was, I received an email with a tracking number and was informed that the package had been delivered that morning. I was home all morning and know for a fact that it wasn't. When I contacted them, I was basically told that it was not their problem and to contact usps. So, here I am, an hour into being on hold. Never again.

Date of experience: July 2, 2018
North Carolina
1 review
12 helpful votes
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I will let you know...
February 28, 2016

I am a blogger that happens to work for the BBB... I have herd your complaints and I have placed an order with this company. I ill review the complete process from placing my order to receiving said order as well as quality, then I will place my final review as well as any possible investigation of this company.

Date of experience: February 28, 2016
ShopMissA R. Miss A Rep
over a year old

Hope you have an awesome experience Anna :)

Kentucky
1 review
1 helpful vote
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I just received my order today. Other than the other things that went wrong with my package, like things being out of the package and my product being bent. My main problem is I ordered a specific pair of Green Ombré Glasses that were big enough for my face. I received a Pink Ombré one that was also too small, I checked my receipt that I received and it did say "Green Ombré Glasses." I would like to know as to why I received the pink one rather than the initial green one I ordered?

Date of experience: June 5, 2021
California
1 review
15 helpful votes
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Burned eyelids!
April 11, 2020

Don't accidentally fall asleep with their eyeshadow! I used the over the rainbow palette and accidentally fell asleep & when I woke up my eyes were scorching and I realized they were burned! Literally burned! I shouldn't of fell asleep with it but it shouldn't of caused my skin to have burn marks like that. Cheap but not worth it :( They're probably best for things like brushes and lashes and not makeup that goes on your skin.

Date of experience: April 11, 2020
Washington
1 review
7 helpful votes
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It's a scam!
July 19, 2017

They charged my credit card but didn't send me my items, and when I called them, they said that they haven't charged my bank account. But my bank says that there was a charge from shopmissa. Yet my items have not shown up.

So I do not recommend shopping at shopmissa.

Date of experience: July 19, 2017
New York
1 review
0 helpful votes
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I disappointed because kleanrista cream lipstick is not chocolate has another color not chocolate. I love the shipping it came very nice. And the face mask I brought five feel good on the face and smell good too.

Date of experience: May 11, 2017
Florida
3 reviews
5 helpful votes
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I love this website! So many things to choose from I got my package today and I loved it, the only thing is that I got two items doubled, other than that I'm really happy with my package will be purchasing again from Shop Miss A

Date of experience: May 7, 2016
Illinois
3 reviews
2 helpful votes
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So sad
October 14, 2022

I never received my package they sent it to my old address despite the fact of me putting my new address I even paid for the insurance and they told me that it was not their responsibility and there was nothing they could do so I literally wasted my money even though I bought the insurance that covers lost and damage items do not shop from them

Date of experience: October 14, 2022
Barbados
1 review
8 helpful votes
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TERRIBLE
December 11, 2019

I ordered some stuff on december 2nd. On their website they have that it would shipp out with 2-5 business days. It has been ar least 7 business days yet I have received no email from them stating my items have been shipped.

Date of experience: December 11, 2019
Texas
1 review
1 helpful vote
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TERRIBLE SHIPPING
November 11, 2021

I would love to review ALL the item in my purchase. However, I have not received them yet. This will be the 2nd time that I would have to email and call in regards to my packages been delivered. The 1st I just thought it was due to shipping. I was constantly emailing the shipping department. Finally received the items. But NOW AGAIN! The products that I did received the first time were great but the Shipping process is HORRIBLE! And from that alone I will not be purchasing any else from Miss A. I really don't like throwing money away and it seem as though I have done just that. * And the funny part is this company is Dallas base. And I live in the Dallas area! For the products you received all the stars BUT, for shipping you receive NO stars... and I notice on the site it stated that you are not responsible for shipping. So, that tell me that you have had numerous complaint on shipping as well.

Date of experience: November 11, 2021
Oregon
2 reviews
2 helpful votes
Follow Shubhashri K.
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I really love to shop at shopmissa.com, this is a wonderful place to shop for all your accessories. I have been shopping here for a while now. Have bought items like, earrings, color corrector, socks, cosmetics. I am sure every girl is gonna love this site. The earrings that I got here are way too good for $1.

I recommend this site!

Date of experience: April 14, 2016
ShopMissA R. Miss A Rep
over a year old

Thank you Shubhashri!

We really appreciate you shopping with us and glad you are happy with all your ShopMissA goodies!

Xoxo

Team Miss A

Canada
1 review
0 helpful votes
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I purchased a lot of stuff like lipsticks, liner, Mascara, glosses, All gone in vain the worst products i have ever recieved some of them are not even work the liners are dry there is no brush in it. Never recomend to anyone Not worth it. N also i recieved them longer. It took very long to recieve the order... bull$#*!

Date of experience: June 3, 2020
Florida
1 review
7 helpful votes
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I was highly upset when i found out shopmissa messed up my order and not only sent we one but three of the wrong items
Item #1 long triangle end necklace (received was a pearl necklace)
Item #2 mocha lipstick (received a bright shade of red)
Item #3 a gold pearl and flower earring (received silver)

Date of experience: August 12, 2015
ShopMissA R. Miss A Rep
over a year old

Hi! If you'd like to receive a credit or refund for the items, please email cs@shopmissa.com!
We will happily refund you for our mistake, and go ahead and keep any wrong items we sent! We hope you can find a use for them, and enjoy them all the same! <3

Kentucky
1 review
19 helpful votes
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I was honestly scared to order from here after doing research and seeing so many bad reviews, but I went ahead and ordered last second for a big Christmas gift.
I ordered on Dec 18 at 2:07 AM. 24 items which were $24 plus the $1 shipping... $25 total! At first I was told it would take at least 7-10 days to arrive. So, I figured with it taking at least 7 days, there was no way I would get the gifts in time for Christmas. But I was so wrong!
My order was shipped on Dec 19. (The day after ordering... so fast). I originally saw reviews complaining about the tracking number but it worked fine for me. I was able to see every step that my package was going through. (I'm not an international buyer. I'm buying from Kentucky)
I got my package on Dec 24, just in time for Christmas, and a lot faster than what they told me to expect! (Took only 5 days instead 7-10). I tried a face mask and some hand lotion for myself and they left my skin feeling great. Going to be such a good gift! I'm beyond happy with how everything went, I truly have no idea why there are so many bad reviews. :)

Date of experience: December 24, 2019
New Jersey
1 review
4 helpful votes
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I Love This Site.
May 30, 2016

I ordered 2 concealers the BB Cream, 2 Matte lipsticks and some other trinkets. I have ordered from this company 2 times and they have arrive on time both times. Most of the products were worth $5 at least except the BB Cream, which should've been called Donald Trump Orange. Besides that a very good experience (Also, I'm in the US)

Date of experience: May 30, 2016

Overview

Miss A has a rating of 2.1 stars from 296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Miss A most frequently mention customer service, tracking number and business days. Miss A ranks 680th among Cosmetics sites.

service
62
value
61
shipping
62
returns
35
quality
56
+60