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Miss AReviews 296

2.1

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Miss A Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting the affordability and variety of products, particularly in makeup and beauty tools. Many long-time customers appreciate the low prices and promotional offers. However, significant concerns have emerged regarding shipping delays, lack of effective customer support, and issues with order accuracy. Customers frequently report dissatisfaction with unresponsive service and unresolved refund requests. Overall, while the company offers appealing products at competitive prices, persistent operational challenges and customer service shortcomings have led to a growing sense of frustration among its clientele.

This summary is generated by AI, based on text from customer reviews

service
62
value
61
shipping
62
returns
35
quality
56

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Canada
1 review
5 helpful votes
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Wonderful products
October 15, 2016

I bought some lip gloss and a few pairs of earrings and everything was delivered within 2 weeks and the quality was amazing (considering i only paid a couple dollars). I will definitely shop there again!

Date of experience: October 14, 2016
Texas
1 review
4 helpful votes
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I was hesitant about ordering because of some bad experiences from other online stores... BUT. I am so glad I did... The pkg came sooner than I expected and was pleasantly surprised when opened... the jewelry ( ear rings) I bought looked very classy and not cheap at all. And I got a bun maker for hair which is perfect and eyeliner... I will MOST definitely order from them again... Great experience and highly recommend!

Date of experience: October 7, 2016
Nevada
1 review
12 helpful votes
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Hit or miss
October 5, 2016

You really don't know how good a company is until you have an issue and you experience how they choose to resolve it. First order was a success. They got me hooked and excited. However, Their tracking is useless, they send a number and all you see is "tracking does not exist". But it did arrive a little over a week after. So on my Second order I was missing an item. I contacted them per instructions on site. Received a reply over a week later that a refund was owed to me. I had option of site credit or refund to my credit card. I specified credit card. No refund. They have ignored their responsibility. Haven't heard from them again after several attempts of contacting them. Must make enough money off of 1st timers to stay in business, so they don't care; Especially about repeat customers. SHOPMISSA is NOT worth the time, money and hassle.

Date of experience: October 5, 2016
Delaware
3 reviews
10 helpful votes
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Happy happy
September 10, 2016

Im loyal, i love this site from make up jewlery to the undies. Shipping is about two weeks but its worth it and ive waited longer

Date of experience: September 10, 2016
North Carolina
1 review
3 helpful votes
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Fun and understanding
September 5, 2016

Shopped from here the other day and its pretty fun to shop on here. Yeah they might be cheap and shipping might take a little longer then expected. But its great enough to still and keep shopping from here.

Date of experience: September 3, 2016
New Zealand
1 review
9 helpful votes
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I spend about 20 dollars and waited patiently. One of my friends had already ordered from the site so I was optimistic. Everything showed up faster than expected. Some of the stuff does feel quite cheap but you get what you pay for. I absolutely love the nailpolish and swear by their lipsticks. Thanks for a great deal. Will definitely order from Miss A again!

Date of experience: August 26, 2016
Nigeria
1 review
12 helpful votes
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Confused
August 22, 2016

I just finished picking things to by a combination of jewellery and makeup items. Although I already watched YouTube reviews and it was ok but I just decided to read reviews before putting in my credit card information, and I must say it's not encouraging at all... There are people in the U. S complaining of bad shipping not to talk of I who's in Africa(Nigeria to be precise) has anyone here ever ordered from this site to any country in Africa? Please help a confused sister out.

Date of experience: August 22, 2016
Louisiana
3 reviews
15 helpful votes
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Okay so someone recommended that i try Shop Miss A, and I had hopes since everything was just a dollar. So, I went to the website made a small purchase just to test out the website, and my purchased shipped and got delivered in about a week. So, I come home from school excited about my very simple purchase, and as I open it I notice that none of my products are correct. I go to the website to see what I can do about my incorrect items, and to see how I can get what I paid for. The website says email their customer service, and then give details and pictures about your wrong items and the items you are suppose to have. I did that twice, but each time I emailed them a message came back saying that my message was rejected by customer service and the email address they told me to use did not exist. If you want to keep your money do not order from this site

Date of experience: August 15, 2016
Oklahoma
1 review
3 helpful votes
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I got my stuff in less than two weeks with no problems and I don't see why everyone is complaining. From what I got everything is just fine. I only spent 16$ plus shipping. I would buy from them again if something grabbed my eye again.

Date of experience: August 14, 2016
Massachusetts
1 review
13 helpful votes
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Never again!
August 3, 2016

I placed an order on the 26th of June it's now the 3rd of August, I checked my tracking number and it said it will arrive on the 9th of August! Shmm... On the site it says you will receive package 7-10 days from order! I also bought from BH cosmetics on the same day and received that package last week! So why does shop miss a take so long?... Because they SUCK!

Date of experience: August 3, 2016
Canada
1 review
4 helpful votes
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It's perfectly fine
August 2, 2016

Guys im not going to lie people on this site lie and say it was horrible and stuff like that just to make you scared im going to tell you the truth this site is fine i ordered from it and i got my stuff in 2 weeks so calm down this site is a great site, and sometimes when I read the stuff on here it makes me scared when i ordered from pinkqueen.com i was scared because people said it was one of the wrost sites but you know what those are all lies because i looked up missa.com because it's not that popular and all the stuff were 1 star people just do that to freak you out so don't worry

Date of experience: August 1, 2016
Iowa
1 review
4 helpful votes
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I've ordered from the several times & have never had any issues... i love the products some of them are quality some aren't but what do u expect for items that only cost a dollar.

Date of experience: July 28, 2016
Georgia
2 reviews
17 helpful votes
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I placed an order on the 17th of June and everything seemed fine. I got my tracking number and awaited delivery of my purchase. My tracking number stated that on the 28th of June my order was placed in my mailbox but when I checked the mail it was not there. I was then told that sometimes packages get marked on delivered as they get put on the truck to go out for delivery but could actually be delivered up to 2 days after the fact. I did not question this as it has happened before. Unfortunately a month has gone by and I still have not received my package. I contacted Shop Miss A through their website messaging system which always appears to be offline and I sent them an email from my email address Sunday evening. They said I would have a response within 24-48 hrs Mon-Fri. Thursday still not having heard anything and unable to locate a contact number I reached out to them on Facebook. This is the only response I received.

"According to USPS your package was delivered on June 28!
You will need to speak with your postal service and have them help you locate your package! "

They sent me a &$#@*&! Sad emoji and exclamation points. I had such high hopes for this website and had already had future orders planned. But I will never ever order anything from this site even if my package shows up sometime this year because of the quality, excuse me I mean lack of quality customer service.

Date of experience: July 21, 2016
Illinois
1 review
14 helpful votes
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Don't shop here
July 20, 2016

I paid extra for expedited shipping because I am leaving the country in a week. The package was supposed to arrive in 3-5 days but it has been 9 days and I have yet to see anything. I called the shipping service (DHL) to see when my package would arrive and they told me it has not even been shipped yet, despite the email I got from MissA saying it had. I am extremely angry and frustrated and probably just wasted $30. I will never shop here again and no one else should either.

Date of experience: July 20, 2016
Florida
1 review
8 helpful votes
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Wtf
July 19, 2016

I haven't bought anything from this website and I can already tell I won't ever. I tried making a purchase this morning and it kept telling me that the order won't go through at this time and to try again later. I tried 3 times later and got the same response. By that time I gave up on trying any further. Later at night I made a purchase on a different site and decided to look at my bank account and I noticed 3 transactions from ShopMissA. Each time my order didn't come through but I'm still being charged? That's not right! I'm currently waiting for a response from them.

Date of experience: July 19, 2016
Ohio
1 review
5 helpful votes
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Iffy
July 19, 2016

I've placed 7 ordered with this company, and my opinion of them has gotten worse with each one. The first 3 ordered were perfect. Got all the items in the correct colors and sizes I wanted. By the 4th order, wrong items were getting sent. If I ordered an item in a specific shade, they'd send me a totally different color. My last three ordered has broken items that I had to send in proof to get reimbursement for. They offer a full refund or store credit. It does take a while for customer service to get back with you, they say to allow 48 hours between responses and they don't reply on weekends. Then wait 24-48 hours for the store credit code to become active. My last order I placed on the 6th of july, and arrival date is scheduled for the 22nd. It didn't ship til the 14th! And it was a fairly small order. I usually received my shipment from them in less than 10 days, but this one is taking 2 and a half weeks for some reason. The products I've received are good quality when they're not broken or the wrong size.

Date of experience: July 19, 2016
Florida
1 review
7 helpful votes
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Placed an order on June 29,2016, today is July 13th at 9:38 PM and it tracking data said:
Tracking history
7/12/16 4:19 AM GRAND PRAIRIE, TX ******* Departed Shipping Partner Facility
7/11/16 6:55 PM GRAND PRAIRIE, TX ******* Arrived Shipping Partner Facility
I have checked back and no other data is available, and I am not sure of the status. This is very disappointing as I took at least 45 minutes to an hour to carefully select items from their site but I am sorry that I can't recommend this website.

Date of experience: July 13, 2016
Missouri
1 review
8 helpful votes
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Basically they spend forever to ship items, the quality is terrible upon arrival and then the only refund you can get is store credit. Never shopping here again.

Date of experience: July 13, 2016
Colorado
1 review
3 helpful votes
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I ordered twice with the first set of orders with the jewelries and the second set with the thongs and panties. They all arrived in 2 weeks after I ordered them on the website. I am based in the US by the way. I really love their services.

I haven't tried to order some of their make up but I think I would soon and I will update a review here!

Update: I have received alł items and they are purrfect! Love them XOXO. None so far from my panties and jewelries were non legitimate. I am planning on ordering some of their make up. I will update soon.

Date of experience: July 9, 2016
New Jersey
1 review
5 helpful votes
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After about 3 weeks of trying to order makeup for a competition I've finally given up. Not only did they continue to tell me my information was incorrect but then after I requested to talk to a real person I was denied. I also asked for a complete refund and got a confirmation email but It's been a week and I'm still waiting for my refund to show up in my checking account. I am extremely dissatisfied with my experience.

Date of experience: July 8, 2016

From the business

Explore your personal styles. Enhance your complete lifestyle. MISS A, world's No. 1 "fast-fashion" retailer, provides an unprecedented selection of today's fashions, always changing and always in style. Visit http://www.ShopMissA.com/

The price formula that is being offered to our customers - "Everything is $1" - lets every MISS A shoppers enjoy a fun and exciting environment to shop and also makes them cherish the moment being in MISS A. It is amusing and welcoming, which allows our customers enjoy their shopping experience at MISS A.

We are living in a world that is changing all around us. It's very fast. So as in the fashion world. To continue to blossom as a growing business over the next years, we must look ahead, understand the trends and changes that will outline our business in the future and move promptly to prepare for what's to come. We must get ready for tomorrow today. Creating a specified long-term destination for our business and individuals is our 2014 mission.

Our ...


shopmissa.com
Founded in 2013
Dallas, TX, United States
+60