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Miss A

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New Jersey
1 review
5 helpful votes
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Looking at this site it claims it's based in TEXAS but buyer beware IT'S NOT! They have someone here creating the labels. I spent $40 in JUNE 2021 it's July 2021 and my package according to tracking not moving no information. Next week will be one MONTH and I haven't received anything at all. I know that this company is NOT BASED IN TEXAS IT'S CHINA! They send cheap stuff from there to who ever is here in the USA and then they ship it to you MAYBE! I SAY MAYBE BECAUSE I STILL DON'T HAVE A UPDATE. Customer service is none existing because no one answers you! I will never ever shop there ever again. Buyer beware some of these positive reviews it's the company lying saying they loved it. Don't get scammed...

Date of experience: July 7, 2021
Pennsylvania
2 reviews
6 helpful votes
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A few years ago when Shopmissa.com came on the scene I ordered to try it out. Their shipping takes FOREVER. In this day and age I hate to say it but it's gonna be a dealbreaker for so many. There really isn't an excuse to take 2 -3 FULL weeks (or more!) to get things delivered -- ESPECIALLY because they're aren't located in China. They have a huge array of products, many of them very good. I waited close to a year to give them a try again. Same result. Shipping/handling times that are HORRIBLE. Fast forward to 11 days ago. This was their last chance -- I places an order for a few things and guess what? It's now been 11 DAYS and my order hasn't even PROCESSED yet. I would stay away. They do have insane prices, SOME really good products althoug it is hit or miss -- But the shipping? I'm done with them, I've given them several attempts spaced out to see if they ever got their act together. The answer? NO.

Date of experience: May 12, 2020
North Carolina
1 review
3 helpful votes
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Two and half months since I my order was placed. I tried on three separate occasions to find out of the delay but to no avail. I trying through my credit card now to get my money back. Advised: KEEP AWAY FROM THIS PEOPLE

Date of experience: September 9, 2020
Washington
1 review
8 helpful votes
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AMAZING
June 30, 2016

The shipping is quick (which is saying a lot since I live in Seattle, Washington and the stuff is coming from Texas), the overall quality of most of the products is definitely over $1, and the website is really easy to use. Overall, Shop Miss A is a unique online dollar store I would definitely recommend trying out.

Date of experience: June 29, 2016
South Africa
1 review
10 helpful votes
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Bad
June 12, 2017

I placed my order 14 April 2017 now it's 12 June and I STILL HAVE NOT GOT MY ORDER! That's my money thrown right into the bin! Never ordering again! If you order from them know it's 50/50 chance you'll actually get your makeup.

Date of experience: June 12, 2017
Massachusetts
1 review
13 helpful votes
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Never again!
August 3, 2016

I placed an order on the 26th of June it's now the 3rd of August, I checked my tracking number and it said it will arrive on the 9th of August! Shmm... On the site it says you will receive package 7-10 days from order! I also bought from BH cosmetics on the same day and received that package last week! So why does shop miss a take so long?... Because they SUCK!

Date of experience: August 3, 2016
Canada
1 review
12 helpful votes
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They Steal Your Money.
February 19, 2016

I made an order that came up to $34. Later when I checked my credit balance they took out $49. I tried emailing them but they brushed me off. On every confirmation email, and order pages it says $34. No where does it say "prices may change"
DO NOT ORDER FROM SHOPMISSA

Date of experience: February 19, 2016
ShopMissA R. Miss A Rep
over a year old

Hi Lily!

Did you happen to be shopping from another country? If so when you order on the website it shows in US Dollars, but will be reflected in your country's currency when it appears on your bank statement:)

If you have any other questions let me know!

Georgia
1 review
7 helpful votes
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The products are a hit or a miss, but I always research before buying anything, so I USUALLY get the hit items. I will say this, the colors are WAY different on the website then real life, and idk if they Photoshop and brighten it or something. The thing I hate the most is the shipping. From the three times I ordered from this site I always had probs with the shipping! The first time was great, it came in two days, the second I got it in two weeks because it "delayed", the third time I didn't get a tracking number (they sent me an email it has been shipped)so I can't keep track of when its coming and I asked them for it two days ago and they still haven't replied! I need it because if it gets delayed again I know exactly where it is!

Date of experience: September 30, 2015
North Carolina
1 review
0 helpful votes
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Very poor customer service! My grand daughter ordered lipstick & recvd nail buffer. Sure they credited her $1 but she still has to pay for shipping. Very disappointing

Date of experience: June 27, 2018
Iowa
1 review
4 helpful votes
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Great site
February 19, 2016

I ordered my stuff on February 8th & received today. Nothing was damaged or lost. Everything was there & very good quality. So nice to get tons of makeup for $15. Will more than likely order again.

Date of experience: February 19, 2016
ShopMissA R. Miss A Rep
over a year old

Wooooooooo so happy you're enjoying your products!:)

Thanks for shopping with us!

Iowa
1 review
4 helpful votes
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I've ordered from the several times & have never had any issues... i love the products some of them are quality some aren't but what do u expect for items that only cost a dollar.

Date of experience: July 28, 2016
California
1 review
25 helpful votes
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Amazing
October 3, 2017

Ive read so many bad reviews on here and I have absolutely no idea why? Dont listen to them, try it out for yourself first. Ive been using shop miss a for a few months now and Ive ordered 8-10 packages and every single one has come on time with all my items nothing broken, chipped, or Anything missing. They always charge my card the right amount and the shipping rate is so fast! My larger hauls take a little longer than my smaller hauls. Example; I ordered one pair of sunglasses and it got here 3 days later. But with my bigger hauls like $40 ish it takes 5-7 days max. This store has wonderful quality things especially their bags and brushes. For a cheaper price, its much better than wish, what you see is what you get. The only complaint I have is sometimes the lipstick swatches arent quite the same color but through a screen its hard to tell and the reviews on there let you know if its a product to stay away from. Shipping charge is cheap and I love that and you cAn get free shipping over $35. All in all I love Love Love this site and will never stop shopping here. Best beauty site ever.

Date of experience: October 3, 2017
Canada
1 review
32 helpful votes
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I was kind of nervous ordering since I saw so many negative reviews, but I decided to do it anyways because I know a few people who have purchased eyelashes from this website. I got my order in a little over a week. I live in Nova Scotia so tracking wasn't available once my package had left the US. My stuff was double wrapped to make sure nothing broke, and well packed (they grouped similar items together and didn't just throw it all in a bag). I got 28 items, and none were missing. I got some charms for my pandora bracelet, some eyelashes, and some makeup. All of it was unopened and exactly what I ordered. Some of the makeup items looked extremely different (shades/colours) than they did online, but that's not their fault, I should have done more research. Overall, I'm super happy, I'll definitely place more orders in the future because even with the USD to CAD conversion, their prices + shipping/handling are really good. I never leave reviews but I felt like it was a good idea to put it out there that not everyone will have a bad experience with this website.

Date of experience: February 22, 2017
Canada
1 review
11 helpful votes
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Not our problem
October 10, 2017

If you are shipping outside the U.S., they do not show tracking information to the final destination. And the company says "it's not our problem or responsibility" for delivery once it's left us.

Date of experience: October 10, 2017
Ohio
1 review
10 helpful votes
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Absolutely amazing!
June 20, 2018

I ordered 6 items from miss a5 canvas makeup bags (as a little gift for each of my friends) and a printed scarf as a birthday present. I was a little skeptical as everything is $1 i was thinking that maybe the makeup bags would be very cheap or not look like their pictures, but i received my order today and everything is exactly how it looked! The makeup bags hold basic makeup products (foundation, concealer, mascara, a few brushes, setting spray) and are made of a very nice material. The scarf is very soft and the print is colorful and cute! I would not expect any of this to cost only $1 at another store. The shipping was reasonable, $3.95 (i do live within the continental US) and my order arrived 2 days earlier than the estimated date. The packaging was very thorough, with a layer of bubble wrap and tissue paper, which makes me feel better about possibly ordering makeup or other delicate items. All in all, i am extremely happy with my order from miss a and will definitely be ordering again!

Date of experience: June 19, 2018
Australia
1 review
35 helpful votes
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Great experience
January 29, 2018

So I ordered from shop miss a about 3 times before, I live in Australia and was nervous when I read the reviews about the shipping, imagine my surprise when I recieves my packages 7-10 business days on average, one time I had a few wrong items in my box so I sent a Email to customer service, they were so kind and replied within a day, we exchanged emails back and forth and I never needed to wait for more than a day to receive an email back, at the end I got a coupon code for the wrong items in my cart, would highly recommend, I have orders 2 boxes worth of stuff recently and tracking says it will arrive soon (max 10 business days)

Date of experience: January 28, 2018
New Jersey
1 review
2 helpful votes
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Will shop here again in the future :)
February 3, 2022

Reading all the reviews after I have bought from this website as my first time I was horrified, I was expecting the worst and about to disbute the whole order to my bank. But I'm so happy I waited and received ALL my products in great condition, earlier than I expected even with a shipping delay because of snow in my area (For reference I'm from New Jersey too so I'm kinda far), And pretty good quality for 1 dollar makeup. The only complaints I have is some of the items I bought colors look different from the website and really small but I'm very greatful and satisfied.

Date of experience: February 2, 2022
Florida
1 review
7 helpful votes
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Placed an order on June 29,2016, today is July 13th at 9:38 PM and it tracking data said:
Tracking history
7/12/16 4:19 AM GRAND PRAIRIE, TX ******* Departed Shipping Partner Facility
7/11/16 6:55 PM GRAND PRAIRIE, TX ******* Arrived Shipping Partner Facility
I have checked back and no other data is available, and I am not sure of the status. This is very disappointing as I took at least 45 minutes to an hour to carefully select items from their site but I am sorry that I can't recommend this website.

Date of experience: July 13, 2016
Ohio
1 review
4 helpful votes
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Great lashes
November 15, 2015

I bought 6 pairs of lashes and am very pleased with them. I can't believe they can sell them this cheap! They stay put all day & feel light! Just like Ardell!

Date of experience: November 14, 2015
Texas
1 review
4 helpful votes
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GOOD so far
June 23, 2016

I placed my order on a Saturday then 2 days later my Items got shipped and recieved tracking number and Tracked my order and it's in New York and my estimated delivery is 4 days until it arrives at my Parcel. So far so good hopefully it arrives in 3 days so i get them this Sunday June 26

Date of experience: June 22, 2016

Overview

Miss A has a rating of 2.1 stars from 296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Miss A most frequently mention customer service, tracking number and business days. Miss A ranks 680th among Cosmetics sites.

service
62
value
61
shipping
62
returns
35
quality
56
+60